Air New Zealand

Free snack will be given on this trip
Check-in is available starting from 120 minutes
Online Check-in

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Air New Zealand


Air New Zealand (NZ) is a full flight airline operating domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 62 inch (L + W + H). Passengers can check in at the airport 120 minutes prior to the scheduled departure time. Online check in is available for flight on Air New Zealand official website page. It can be processed 1 days before departure time.

How to Book

1. Go to Airpaz site, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger information and contact details on the booking page. 5. Complete your payment through the selected method. 6. Find your Air New Zealand flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Air New Zealand ticket booking on can be processed via bank PayPal, credit card, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.


Air New Zealand

Company Profile

Air New Zealand which operates with IATA code (NZ) and ICAO code ANZ, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Auckland Airport (AKL). Although the airline operates using the name Air New Zealand, it operates under Air New Zealand Ltd is the owner of the trade name Air New Zealand. The company is lead by the CEO, Christopher Luxon. The head office for the airline is located in New Zealand. Air New Zealand is a member of the Star Alliance.


Air New Zealand operating with IATA code (NZ) and ICAO code (ANZ) was founded in 1940. The airline runs under the management of Air New Zealand Ltd. Over the years, Air New Zealand always strives to receive a position as one of the favored airlines in the future. This airline was first flown on 01-04-1965. Air New Zealand has been awarded Australian Corporate Reputation Index 2019 ,Tripadvisor Travellers Choice Awards 2019,World Travel Awards 2018,Skytrax World Airline Awards 2018.

Flight Attendant

Air New Zealand flight attendant image
Air New Zealand cabin crew wears a uniform that is dominated by pink, black and white. For male flight attendants, they wear stripe white shirt, black suit, black vest and tie and black trouser. For female flight attendants, they wear twilight pink dress with the heritage of Air New Zealand pattern with black stocking. The design itself represents their strong commitment to deliver an excellent passengers' experience during the flight.


Air New Zealand fleet image
Air New Zealand has a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Airbus A320-200 26
Airbus A320neo 3
Airbus A321neo 5
Boeing 777-200ER 9
Boeing 777-300ER 8
Boeing 787-9 13

Call Center

If you have inquiry for the airline or are facing any difficulty in the airport such as cancelled flights or lost baggage, you can directly contact the airline. To contact the airline is by sending an email to The Air New Zealand call center can be contacted on one of the following phone numbers :
Country Phone
indonesia (+62) 21 295 33 355
New Zealand +64 9-357 3000

Live Chat

Another alternative is to go to their live chat page here.

Facilities and Services

Air New Zealand


Cabin Baggage

Passengers using the service of Air New Zealand are provided a cabin baggage allowance included in their flight tickets. The maximum weight of the baggage is 7 kg, while the max dimension of the baggage put in the overhead cabin is 62 inch (L + W + H).

Checked Baggage

Air New Zealand provides free checked baggage allowance for the passengers

Excess Baggage

Excess checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Air New Zealand Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in Air New Zealand is 17,2 inch.

Air New Zealand Business Class seat image

Business Class

The standard seat size of the Air New Zealand Business Class is 22 inch.

Air New Zealand First Class seat image

First Class

The standard seat size of the Air New Zealand First Class/Executive Class fare is 22 inch.

Inflight Comfort

Air New Zealand inflight entertainment image

Inflight Entertainment

Air New Zealand provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV ,games,film.

Inflight Free Snack

During flights with Air New Zealand free snack/beverage is provided.
Air New Zealand meals menu image
Meal Order
Passengers can order beverage to enjoy in their flight according to the availability.For the airline's beverages and meals menu, click here.
Air New Zealand wifi image

Inflight Wifi

Air New Zealand provides inflight WiFi for the passengers.
Air New Zealand privilege program image

Privilege Program

Privilege program is available for the loyal customers of Air New Zealand, and more detail on it can be checked here.


Air New Zealand

Web Check-in

Through the official website of Air New Zealand, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Air New Zealand check-in counters 120 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Air New Zealand let you use kiosk check-in services for the passengers, which can be accessed at the departure airport according to the availability. For more information on this service, contact the airline. The check in time is 2 hours prior to the departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) app is possible. To do this, the passengers should download the Air New Zealand mobile application on their mobile. The check in time is 24 hours before the departure time.

Terms and Conditions

Air New Zealand
For further information, read the Conditions of Carriage of Air New Zealand, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule may not be made for flight tickets of Air New Zealand. For complete information on Air New Zealand flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.