Austrian Airlines

Check-in is available starting from 120 minutes
Online Check-in

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Austrian Airlines


Austrian Airlines (OS) is a full flight airline operating domestic & international routes. The cabin baggage allowance given by this airline is 8 kg and maximum dimension of 55 cm x 40 cm x 23 cm (L x W x H). The ticket fare does not include checked baggage allowance. Airport check in time at the airport starts from 120 minutes prior to the departure time. Online check in is available for flight with the airline on Austrian Airlines official website. It can be processed 2 days prior to flight departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact information and passenger details on the booking page. 5. Process your payment through the selected method. 6. Receive your Austrian Airlines flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Austrian Airlines booking on Airpaz can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For the complete information, visit Payment Guide page.


Austrian Airlines

Company Profile

Austrian Airlines which operates with IATA code (OS) and ICAO code AUA, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Vienna International Airport. Although the airline operates using the name Austrian Airlines, it operates under Austrian Airlines AG is the owner of the trade name Austrian Airlines. The company is lead by the CEO, Alexis von Hoensbroech. The head office for the airline is located in Austria. Austrian Airlines is a part of the Star Alliance.


Austrian Airlines operating with IATA (OS) and ICAO (AUA) is operated under Austrian Airlines AG. In 1957, this airline was founded. Throughout its journey, Austrian Airlines has grown steadily and keep providing a trustworthy service for their customers. This airline was first flown on 31-03-1958. The first ever flight route was Vienna (VIE) - Zurich (ZRH) using Vickers Viscount 779.

Flight Attendant

Austrian Airlines flight attendant images
Austrian Airlines cabin crew wears a uniform in red and black. For male flight attendants, they wear white shirt, black suit, and red tie with black trousers. For female flight attendants, they wear red blouse, red blazer, and gray scarf with red skirt. The design itself represents their strong commitment to provide an excellent passengers' experience throughout the flight.


Austrian Airlines fleet images
Austrian Airlines operates using a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A319-10 7
Airbus A320-200 28
Airbus A321-100 3
Airbus A321-200 3
Boeing 767-300ER 6
Boeing 777-200ER 6
De Havilland Dash 8-Q400 14
Embraer E195 17

Call Center

If you have any question for the airline or are facing any difficulty during your travel such as delayed flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to The Austrian Airlines contact support can be contacted on one of the following numbers :
Country Phone
Austria +43 517 663100

Live Chat

There is no live chat service for passengers of Austrian Airlines.

Facilities and Services

Austrian Airlines


Cabin Baggage

Passengers using the service of Austrian Airlines are given a cabin baggage allowance included in their flight tickets fare. The max weight of the baggage is 8 kg, and the maximum dimension of the baggage put in the cabin is 55 cm x 40 cm x 23 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is not available for the passengers flying on Austrian Airlines.

Excess Baggage

Extra checked baggage allowance cannot be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Austrian Airlines economy seat images

Economy Class

The size of the standard seat for the Economy Class in Austrian Airlines is 31" pitch and 18.5" width.

Austrian Airlines business seat images

Business Class

The size of the standard seat for the Business Class fare in Austrian Airlines is 40" pitch and 20" width.

Inflight Comfort

Austrian Airlines entertaiment images

Inflight Entertainment

Austrian Airlines provides services and in-flight entertainment for the passengers during flight on their aircraft, such as movie,music,tablet.

Inflight Free Snack

During flights with Austrian Airlines free snack/beverage is not provided.
Austrian Airlines menu meals images
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability.For the airline's beverages and meals menu, click here.
Austrian Airlines wifi images

Inflight Wifi

Austrian Airlines provides inflight WiFi for the passengers.
Austrian Airlines privilege program images

Privilege Program

Privilege program is available for the loyal customers of Austrian Airlines, and further detail on it can be checked here.


Austrian Airlines

Web Check-in

Through the official website of Austrian Airlines, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Austrian Airlines check-in counters 120 minutes prior to the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Austrian Airlines allows kiosk check-in services for the passengers, which may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline call center. The check in time is 2 hours prior to the scheduled departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) app is possible. To do so, download the Austrian Airlines mobile application on their handphone. The check in time is 24 hours before the flight departure time.

Terms and Conditions

Austrian Airlines
For the complete Terms and Conditions of Austrian Airlines, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may not be made for tickets of Austrian Airlines. For more complete information on Austrian Airlines flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.