Check-in is available starting from 180 minutes
IntroductionAsiana Airlines (OZ) is a full flight airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 10 kg and max dimension of 55 cm x 20 cm x 40 cm (L x W x H). The international route flight ticket fare includes free checked baggage allowance of 23 kg while the domestic route ticket fare includes checked baggage allowance of 20 kg. Check in time at the airport starts from 180 minutes prior to the scheduled flight departure time. Check in online is available for flight with the airline on Asiana Airlines official website. It can be processed 2 days before scheduled departure time.
How to Book1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact and passenger information on the booking page. 5. Process your payment through the selected payment method. 6. Find your Asiana Airlines flight e-ticket in the My Booking page, or in your registered email.
How to PayThe payment for your Asiana Airlines ticket booking on Airpaz can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.
Company ProfileAsiana Airlines operating with IATA code (OZ) and ICAO code AAR, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Seoul Incheon International Airport (ICN). Although the airline operates using the name Asiana Airlines, it operates under Asiana Airlines Inc is the owner of the trade name Asiana Airlines. The company is lead by the CEO, Kim Soo-Cheon. The address of the head office is South Korea. Asiana Airlines is a part of the Star Alliance.
HistoryAsiana Airlines operating with IATA (OZ) and ICAO (AAR) runs under the management of Asiana Airlines Inc. In 1988, this airline was established. Across the years, Asiana Airlines is committed to satisfy more customers by innovating its services. This airline started its operation on 23-12-1988. The first ever flight route was Busan (PUS) and Gwangju (KWJ) using Boeing 737 Classic. Asiana Airlines has won Skytrax Airline Awards in 2013.
Call CenterIf you have any inquiry for the airline or are facing problems on your flight such as delayed flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to firstname.lastname@example.org. The Asiana Airlines contact support can be contacted on one of the following numbers :
|South Korea||+82 2 2669 1166|
Live ChatAsiana Airlines customer service does not provide live chat.
Facilities and Services
Cabin BaggagePassengers of Asiana Airlines are provided a cabin baggage allowance included in their ticket fare. The the max dimension of the luggage put in the cabin is 55 cm x 20 cm x 40 cm (L x W x H), while maximum weight of the baggage is 10 kg.
Checked BaggageFree checked baggage allowance is available for the passengers flying on Asiana Airlines. Passengers are allowed to bring up to 20 kg of baggage on domestic routes, and 23 kg on international routes.
Excess BaggageExcess checked baggage allowance weight can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The size of the standard seat for the Economy Class fare in Asiana Airlines is 18 inch.
The size of the standard seat for the Business Class fare in Asiana Airlines is 20 inch.
Inflight EntertainmentAsiana Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,audio,video.
Inflight Free SnackFree snack/beverage is not provided during flights with Asiana Airlines.
Meal OrderPassengers can order beverage to enjoy in their flight according to the availability.For the airline's meals and beverages menu, click here.
Inflight WifiAsiana Airlines provides inflight WiFi for the passengers.
Privilege ProgramAsiana Airlines has a privilege program for their loyal customers, and more detail on it can be read here.
Web Check-inThrough the official website of Asiana Airlines, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.
Airport Check-inAirport check in can be done in the Asiana Airlines check-in counters 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inAsiana Airlines let you use kiosk check-in services for the passengers, that may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service call center. The check in time is 3 hours prior to the scheduled flight departure time.
App Check-inCheck in through the airline’s official mobile (Android/iOS) app is possible. To do so, the passengers should download the Asiana Airlines mobile application on their smartphone. The check in time is 48 hours before the scheduled departure time.
Terms and Conditions
For the complete Conditions of Carriage of Asiana Airlines, click here.