Free snack will be given on this trip
Check-in is available starting from 300 minutes
Online Check-in

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Aeroflot (SU) is a full flight airline flying to domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 10 kg and maximum size of 55 cm x 40 cm x 20 cm (L x W x H). Airport check in time at the airport starts from 300 minutes prior to the scheduled flight departure time. Online check in is allowed for flight with the airline on Aeroflot official website page. It can be done 1 days before departure time.

How to Book

1. Go to Airpaz website, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete your payment through the selected method. 6. Find your Aeroflot flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Aeroflot ticket booking on Airpaz can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.



Company Profile

Aeroflot operating with IATA code (SU) and ICAO code AFL, is a full flight airline that flies domestic & international routes. The airline flies to destination cities all over the world with its main hub located in Sheremetyevo International Airport (SVO). Although the airline operates using the name Aeroflot, it operates under PJSC Aeroflot is the owner of the trade name Aeroflot. The company is lead by the CEO, Vitaly Savelyev. The address of the head office is Russia. Aeroflot is a part of the SkyTeam.


Aeroflot which operates with IATA (SU) and ICAO (AFL) was established in 1923. The airline runs under the management of PJSC Aeroflot. During its period of development, Aeroflot always do their best to receive a position as one of the most favourable airlines in the future. This airline started its operation on 15-07-1923.

Flight Attendant

Aeroflot flight attendant images
Aeroflot cabin crew wears a uniform in for women will feature two main colors: navy blue for the winter and ‘red tangerine’ for summer versions. The men’s outfits from both winter and summer wardrobes are in navy blue. For male flight attendants, they wear suit and trousers. For female flight attendants, they wear suit with skirt. This uniform was perfectly laid out, making the crew look more dashing.


Aeroflot fleet image
Aeroflot operates using a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Boeing 777-300ER 18
Boeing 737-800 47
Airbus A350-900 1
Airbus А330 19
Airbus А321 33
Airbus A320 74
Sukhoi SuperJet 100 54

Call Center

If you have questions for the airline or are facing issues during your travel such as lost baggage or cancelled flights, you can directly contact the airline. The Aeroflot contact support can be contacted on one of the following numbers :
Country Phone
Austria 0 800 06 88 28
Belarus 8 820 001 107 92
Canada 866 221 72 91
China 400 819 8674
Czech Republic 800 722 143
Estonia 800 20 43
France 0 805 980 010
Germany 08 000 001 151
Greece 00 800 33 15 49 83
India 000 800 100 89 24
Ireland 1 800 882 881
Italy 800 90 5668
Japan 0053 116 0728
Latvia 80 200 921
Lithuania 8 800 00356
Netherlands 08 000 203 592
Poland 800 400 390
Russia 8-800-444-55-55
South Korea 0 808 22 02 44
Spain 900 901 528
Sweden 0 201 20 30 04
Switzerland 0 800 56 67 75
Turkey 0 811 213 00 61
United Kingdom 0 800 026 00 33
USА 1 866 879 7647
Vietnam 12 280 592

Live Chat

Aeroflot customer service does not support live chat.

Facilities and Services



Cabin Baggage

Passengers flying with Aeroflot are provided a cabin baggage allowance included in their flight tickets. The max weight of the luggage is 10 kg, and the maximum size of the baggage put in the overhead cabin is 55 cm x 40 cm x 20 cm (L x W x H).

Checked Baggage

Aeroflot provides free checked baggage allowance for the passengers

Excess Baggage

Excess checked baggage allowance weight cannot be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Aeroflot economy seat images

Economy Class

The standard seat size of the Aeroflot Economy Class fare is 30" - 32" pitch and 18" width.

Aeroflot business seat images

Business Class

The size of the standard seat for the Business Class in Aeroflot is 38" pitch and 21" - 22" width.

Inflight Comfort

Aeroflot entertaiment images

Inflight Entertainment

Aeroflot provides services and in-flight entertainment for the passengers while flying on their aircraft, such as Movies,TV Shows,Music.

Inflight Free Snack

During flights with Aeroflot free snack/beverage is provided.
Aeroflot menu meals images
Meal Order
Passengers can order meal to enjoy during their flight according to the availability.For the airline's meals and beverages menu, click here.
Aeroflot wifi images

Inflight Wifi

Inflight WiFi is available during flight with Aeroflot.
Aeroflot privilege program images

Privilege Program

Privilege program is available for the loyal customers of Aeroflot, and further information on it can be read here.



Web Check-in

Through the official website of Aeroflot, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Aeroflot check-in counters 300 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Aeroflot let you use kiosk check-in services for the passengers, which may be accessed at the departure airport depending on the availability. For further information on this service, contact the airline. The check in time is 24 hours before the scheduled departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) app is possible. To do so, download the Aeroflot mobile application on their mobile. The check in time is 24 hours before the departure time.

Terms and Conditions

For further information, read the Terms and Conditions of Aeroflot, click here.

Fare Rules

a. Cancellation and Refund

Flight tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight tickets by directly contacting the airline. For complete information on Aeroflot flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.