Check-in is available starting from 180 minutes
Online Check-in

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Vistara (UK) is a full flight airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum size of 55 cm x 40 cm x 20 cm (L x W x H). The passengers flying international route with Vistara will get checked baggage allowance of 15 kg, while the domestic flight passengers is provided with 15 kg. Passengers can check in at the airport 180 minutes prior to the scheduled departure time. Check in online is possible for flight on Vistara official website page. It can be done 2 days before scheduled flight departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger information on the booking page. 5. Complete payment through the selected method. 6. Get your Vistara flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Vistara booking on can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Payment Guide page.



Company Profile

Vistara which operates with IATA code (UK) and ICAO code VTI, is a full flight airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Indira Gandhi International Airport (DEL). Although the airline operates using the name Vistara, it is the trade name for Tata SIA Airlines Limited. The leader of the company is Leslie Thng. The address of the head office is India.


Vistara operating with IATA (UK) and ICAO (VTI) runs under the management of Tata SIA Airlines Limited. The airline was first established in 2013. Throughout the years, Vistara has grown remarkably and continues to provide a credible service for their customers. This airline began its operation on 09-01-2015. Vistara has won TripAdvisor 2016 - 2019,WCRC 2016 - 2017,APAI 2016,Skytrax 2016 - 2019,Travel + Leisure India and South Asia 2016 and 2018,Conde Nast Readers’ Travel Awards 2016 - 2019,International Tourism and Conclave Awards 2017,BARC 2017,Travel and Hospitality Magazine 2017,SmartTravel Asia 2018,Iconic Awards 2018,Zee Business Awards 2018,PATWA 2017 - 2019,Times Travel Awards 2018 and 2019.

Flight Attendant

Vistara flight attendant images
Vistara cabin crew wears a uniform in mostly purple with a motives. For male flight attendants, they wear black suit and black trousers. For female flight attendants, they wear purple dress with blue V shaped collar with skirt. The design itself was perfectly laid out, making it easier for the crew to move around the cabin while providing passengers’ needs.


Vistara fleet image
Vistara operates using a number of aircrafts, all of which can be seen below:
Type Quantity
Airbus A320-200 13
Airbus A320neo 19
Boeing 737-800 7
Boeing 787-9 1

Call Center

If you have any question for the airline or are facing problems during your flight such as cancelled flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to The Vistara contact support can be contacted on one of the following phone numbers :
Country Phone
India +91 9289228888

Live Chat

Vistara customer service does not provide live chat.

Facilities and Services



Cabin Baggage

Passengers of Vistara are provided a cabin baggage allowance included in their flight tickets. The maximum weight of the luggage is 7 kg, and the maximum size of the luggage put in the cabin is 55 cm x 40 cm x 20 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is given to the passengers flying on Vistara. Passengers are allowed to bring up to 15 kg of luggage on domestic flights, and 15 kg on international flights.

Excess Baggage

Extra checked baggage allowance weight cannot be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Vistara economy seat images

Economy Class

The standard seat size of the Vistara Economy Class is 29" - 30 "pitch and 3" seat recline.

Vistara business seat images

Business Class

The size of the standard seat for the Business Class fare in Vistara is 41” seat pitch and 7” seat recline.

Inflight Comfort

Vistara entertaiment images

Inflight Entertainment

Vistara provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Magazine.

Inflight Free Snack

During flights with Vistara free snack/beverage is not available.
Vistara menu meals images
Meal Order
Passengers can order food to enjoy during their flight according to the availability.For the airline's meals and beverages menu, click here.
Vistara privilege program images

Privilege Program

Privilege program is available for the loyal customers of Vistara, and more detail on it can be checked here.



Web Check-in

Passengers can do web check in through the official website of Vistara. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Vistara opens 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Vistara let you use kiosk check-in services for the passengers, which may be accessed at the departure city airport depending on the availability. For further information on this service, contact the airline customer service. The check in time is 24 hours before the flight departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do this, the passengers should download the Vistara mobile application on their gadget. The check in time is 48 hours before the departure time.

Terms and Conditions

For the complete Conditions of Carriage of Vistara, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule cannot be made for flight tickets of Vistara. For more information on Vistara flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.