SriLankan Airlines

Introduction

SriLankan Airlines (UL) is a full flight airline flying to domestic routes. The cabin baggage allowance provided by this airline is 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H). The passengers flying international route with SriLankan Airlines will get checked baggage allowance of 25 kg. Passengers can start checking in at the airport 180 minutes before the departure time. Online check in is allowed for flights on SriLankan Airlines official website. It can be processed 2 days prior to scheduled departure time.

How to Book

1. Visit Airpaz.com, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact information and passenger details on the booking page. 5. Complete your payment through the selected method. 6. Get your SriLankan Airlines flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your SriLankan Airlines ticket booking on Airpaz can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Company Profile

SriLankan Airlines operating with IATA code (UL) and ICAO code ALK, is a full flight airline that flies domestic routes. The airline flies to destination cities all over the world from its main hub located in Bandaranaike International Airport (CMB). SriLankan Airlines operates under SriLankan Airlines Limited. The company is lead by the CEO, Asoka Pathirage. The address of the head office is Sri Lanka. SriLankan Airlines is a part of One World.

History

SriLankan Airlines which operates with IATA (UL) and ICAO (ALK) runs under the management of SriLankan Airlines Limited. In 1979, this airline was founded. During the year of its establishment, SriLankan Airlines strives to serve their customers by expanding its services. SriLankan Airlines has won Skytrax Best Airline in Central Asia 2001-2003, Skywards Freddie award winner 2005-2006,‘Best in Region: Asia & Australasia’ award at the Airline Passenger Experience Association (APEX) 2012 Passenger Choice Awards in USA,“Superior Achievement in Passenger Experience” APEX Passenger Choice Awards 2015,Future Travel Awards 2015: Best in the Region,Best Full Service Airline-Asia Pacific Region – Future Travel Awards 2016,Best Full Service Airline in Central and South Asia- Future Travel Experience Awards 2017,Best Wi-Fi in Central Asia Region - APEX Regional Passenger Choice Awards– Asia and Middle East, FTE-APEX ASIA EXPO 2019.

Flight Attendant

SriLankan Airlines cabin crew wears a uniform that is dominated by blue tosca. The design itself represents SriLankan Airlines sense of purpose to provide the best experience to their passengers throughout the flight.

Fleet

SriLankan Airlines operates using a number of airplanes, all of which can be seen below:

Call Center

If you have questions for the airline or are facing difficulties on your flight such as delayed flights or lost baggage, you can contact the airline. One of the ways to contact the airline is by sending an email to reservations@srilankan.com. The SriLankan Airlines customer service can be contacted on one of the following phone numbers :

Live Chat

Another way is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of SriLankan Airlines, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the SriLankan Airlines check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with SriLankan Airlines.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do so, the passengers should download the SriLankan Airlines mobile application on their gadget. The check in time is 48 hours before the departure time.

Fare Rules