Virgin Australia

Free snack will be given on this trip
Check-in is available starting from 180 minutes
Online Check-in

Last Updated:


Virgin Australia


Virgin Australia (VA) is a full flight airline operating domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H). The ticket fare does not include checked baggage allowance. Airport check in time at the airport starts from 180 minutes prior to the departure time. Check in online is allowed for flights on Virgin Australia official website. It can be done 2 days prior to departure time.

How to Book

1. Go to, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected payment method. 6. Receive your Virgin Australia flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Virgin Australia ticket on Airpaz can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.


Virgin Australia

Company Profile

Virgin Australia operating with IATA code (VA) and ICAO code VOZ, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Auckland Airport (AKL), Brisbane Airport (BNE), Melbourne Airport (MEL), Sydney Airport (SYD). Virgin Australia operates under Virgin Australia Airlines Pty Ltd. The company is lead by the CEO, Brett Godfrey. The address of the head office is Australia.


Virgin Australia operating with IATA code (VA) and ICAO code (VOZ) was founded in 2000. The airline is managed by Virgin Australia Airlines Pty Ltd. Over the years, Virgin Australia has grown steadily and keep providing a credible and trustworthy service for their loyal customers. This airline began its operation on 31-08-2000. The first ever flight route was Brisbane (BNE) - Sydney (SYD) using Boeing 737-400. Virgin Australia has been awarded Airline Passenger Experience Association (APEX) in 2018.

Flight Attendant

Virgin Australia Flight Attendants Uniform
Virgin Australia cabin crew wears a uniform in red, purple, grey, black, and white. For male flight attendants, they wear a black and charcoal variation of the existing male uniform (single-breasted suit jacket and vest) to be worn with a black shirt and the existing dark purple tie. The men's suit jackets and vest will feature purple lining like the existing uniforms. and black trousers. For female flight attendants, they wear a charcoal version of the red dress, pants and one-button suit jacket options to be worn with the airline's existing dark purple and red scarf, and a newly designed red waist belt. with red skirt. The uniform itself represents Virgin Australia sense of purpose to create and offer the best service to their passengers during the flight.


Virgin Australia Airline Fleet
Virgin Australia has a number of airplanes, all of which can be seen in the following table:
Type Quantity
Airbus A320 2
Airbus A330 - 200 6
Boeing 737 - 700 2
Boeing 737 - 800 73
Boeing 777 5
Fokker 100 14

Call Center

If you have any question for the airline or are facing difficulties on your flight such as cancelled flights or lost baggage, you can contact the airline. The Virgin Australia customer service call center can be contacted on one of the following phone numbers :
Country Phone
United States of America +1 855 253 8021
United Arab Emirates +971 8000 612 002
Australia +61 7 3295 3000

Live Chat

There is no live chat service for passengers of Virgin Australia.

Facilities and Services

Virgin Australia


Cabin Baggage

Passengers flying with Virgin Australia are provided a cabin baggage allowance included in their flight tickets fare. The max weight of the baggage is 7 kg, while the max dimension of the luggage put in the cabin is 56 cm x 36 cm x 23 cm (L x W x H).

Checked Baggage

Virgin Australia does not provide free checked baggage allowance for the passengers.

Excess Baggage

Extra checked baggage allowance can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Virgin Australia Economy Class Seat

Economy Class

The size of the standard seat for the Economy Class in Virgin Australia is 17 inch.

Virgin Australia Business Class Seat

Business Class

The size of the standard seat for the Business Class fare in Virgin Australia is 21 inch.

Inflight Comfort

Virgin Australia in-flight entertainment

Inflight Entertainment

Virgin Australia provides services and in-flight entertainment for the passengers while flying on their aircraft, such as movie,music,wifi,usb port,magazine.

Inflight Free Snack

Free snack/beverage is available during flights with Virgin Australia.
Picture of Virgin Australia in-flight meals menu
Meal Order
According to the availability, passengers can order food to enjoy during their flight. For the airline's beverages and meals menu, click here.
Virgin Australia wifi image

Inflight Wifi

Virgin Australia provides inflight WiFi for the passengers.
Picture of Virgin Australia Privilege Program

Privilege Program

Virgin Australia has a privilege program for their customers, and more detail on it can be checked here.


Virgin Australia

Web Check-in

Passengers can do web check in through the official website of Virgin Australia. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Virgin Australia opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Virgin Australia allows kiosk check-in services for the passengers, which may be accessed at the departure airport according to the availability. For further information on this service, contact the airline call center. The check in time is 2 hours before the scheduled flight departure time.

App Check-in

It is possible for Virgin Australia passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the Virgin Australia mobile application on their gadget. The check in time is 48 hours before the flight departure time.

Terms and Conditions

Virgin Australia
For further information, read the Terms and Conditions of Virgin Australia, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may not be made for flight ticket of Virgin Australia. For further information on Virgin Australia tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.