Thai Smile Air

Free snack will be given on this trip
Check-in is available starting from 120 minutes
Online Check-in

Last Updated:

Overview

Thai Smile Air

Introduction

Thai Smile Air (WE) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and max dimension of 56 cm x 45 cm x 25 cm (L x W x H). The international route flight ticket fare includes checked baggage allowance of 30 kg while the domestic route fare includes free checked baggage allowance of 20 kg. Passengers can check in at the airport 180 minutes prior to the flight departure time. Check in online is available for flight on Thai Smile Air official website. It can be done 1 days before flight departure time.

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact information on the booking page. 5. Process your payment through the selected payment method. 6. Find your Thai Smile Air flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Thai Smile Air ticket on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

About

Thai Smile Air

Company Profile

Thai Smile Air operating with IATA code (WE) and ICAO code THD, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world with its main hub located in Suvarnabhumi Airport (BKK). Thai Smile Air operates under Thai Smile Airway Co., Ltd.. The leader of the company is Mr. Viset Sontichai. The head office for the airline is located in Thailand. Thai Smile Air is a part of the Star Alliance.

History

Thai Smile Air operating with IATA code (WE) and ICAO code (THD) was established in 2011. The airline runs under the management of Thai Smile Airway Co., Ltd.. Over time, Thai Smile Air is committed to satisfy more customers through the services it provides. This airline was first flown on 07-07-2012. The first ever flight route was Bangkok (BKK) - Macau (MFM) using Airbus A320-200.

Flight Attendant

Thai Smile Air flight attendant image
Thai Smile Air cabin crew wears a uniform that is dominated by orange. For male flight attendants, they wear orange shirt with orange trousers. For female flight attendants, they wear orange blouse white orange scarft with orange trousers and skirts. This uniform was designed perfectly, which makes it easier for the crew to move around the cabin while serving the passengers.

Fleet

Thai Smile Air fleet image
Thai Smile Air operates using a number of aircrafts, all of which can be seen in the following table:
Type Quantity
Airbus A320-200 6
Airbus A320-200SL 14

Call Center

If you have inquiry for the airline or are facing any problem during your travel such as cancelled flights or lost baggage, you can contact the airline. To contact the airline is by sending an email to customer.service@thaismileair.com. The Thai Smile Air customer service can be contacted on one of the following numbers :
Country Phone
Thailand +66 2 118 8888

Live Chat

Another alternative is to go to their live chat page here.

Facilities and Services

Thai Smile Air

Baggage

Cabin Baggage

Passengers using the service of Thai Smile Air are provided a cabin baggage allowance included in their flight tickets fare. The max weight of the baggage is 7 kg, while the maximum dimension of the baggage put in the overhead cabin is 56 cm x 45 cm x 25 cm (L x W x H).

Checked Baggage

Thai Smile Air provides free checked baggage allowance for the passengers. Passengers are allowed to check in up to 20 kg of luggage on domestic flight, and 30 kg on international flight.

Excess Baggage

Extra checked baggage allowance weight can be bought on Airpaz.com. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Seat

Thai Smile Air Economy Class seat image

Economy Class

The standard seat size of the Thai Smile Air Economy Class fare is 28"- 31 seat pitch and 18" seat width.

Inflight Comfort

Thai Smile Air Entertainment Image

Inflight Entertainment

Thai Smile Air provides services and in-flight entertainment for the passengers while flying on their aircraft, such as magazine.

Inflight Free Snack

Free snack/beverage is available during flights with Thai Smile Air.
Thai Smile Air meals menu image
Meal Order
Passengers can order beverage to enjoy during their flight according to the availability. For the airline's beverages and meals menu, click here.
Thai Smile Air privilege program image

Privilege Program

Privilege program is available for the loyal customers of Thai Smile Air, and more complete detail on it can be accessed here.

Check-in

Thai Smile Air

Web Check-in

Passengers can do web check in through the official website of Thai Smile Air. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Thai Smile Air opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Thai Smile Air.

App Check-in

Thai Smile Air does not provide app check in services for the passengers.

Terms and Conditions

Thai Smile Air
For further information, read the Terms and Conditions of Thai Smile Air, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule can be made to the flight ticket by directly contacting the airline. For further information on Thai Smile Air flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.