Grand Hyatt Kuala Lumpur 

12, Jalan Pinang Kuala Lumpur City-Centre, Kuala Lumpur 50450 - Show Map

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Property Services & Facilities

Activities

  • Happy hour

  • Golf course (within 3 km)

Business facilities

  • Meeting/banquet facilities

  • Business centre

  • Fax/photocopying

Cleaning

  • Use of cleaning chemicals that are effective against Coronavirus

Cleaning services

  • Trouser press

  • Daily maid service

  • Dry cleaning

  • Laundry

  • Ironing service

Entertainment and family services

  • Babysitting/child services

Food & Drink

  • Room service

  • Kid meals

  • Bar

  • Restaurant

Food safety

  • Physical distancing in dining areas

General

  • WiFi available in all areas

  • Parking

  • On-site parking

Miscellaneous

  • Soundproof rooms

  • Security alarm

  • CCTV outside property

  • Fire extinguishers

  • CCTV in common areas

  • Designated smoking area

  • Family rooms

  • Lift

  • Facilities for disabled guests

  • 24-hour security

  • Air conditioning

  • Non-smoking rooms

  • Smoke alarms

  • Key card access

Pool and wellness

  • Spa and wellness centre

  • Outdoor pool (all year)

  • Pool with view

  • Fitness centre

  • Massage

  • Sauna

  • Outdoor pool

  • Sun loungers or beach chairs

  • Spa Facilities

  • Steam room

  • Spa lounge/relaxation area

  • Spa/wellness packages

  • Personal trainer

  • Kids' pool

  • Swimming pool

Reception services

  • Lockers

  • Concierge service

  • Currency exchange

  • Luggage storage

  • Safety deposit box

  • Express check-in/check-out

  • 24-hour front desk

  • Valet parking

Safety features

  • Shared stationery such as printed menus, magazines, pens, and paper removed

  • Process in place to check health of guests

  • First aid kit available

  • Staff follow all safety protocols as directed by local authorities

Services

  • Internet services

  • WiFi

  • Free WiFi

Social distancing

  • Mobile app for room service

  • Cashless payment available

  • Screens or physical barriers placed between staff and guests in appropriate areas

  • Contactless check-in/check-out

Transport

  • Secured parking

Description

The luxurious 5-star Grand Hyatt Kuala Lumpur is located just next to the Kuala Lumpur Convention Centre (KLCC). The hotel features an outdoor swimming pool and guests can enjoy meals at 3 in-house restaurants available or have a drink at the bar overlooking the Petronas Twin Towers. Free WiFi is available throughout the property. Through floor-to-ceiling windows, views of the park and city can be enjoyed from the room. A coffee machine and 42-inch flat-screen TV are included. En suite bathrooms have a bathtub and 24-hour hot-water showers. It is 400 metres to Pavilion Shopping Mall and 500 metres to Petronas Twin Towers. It is a 10-minute drive from the Malaysian Philharmonic Orchestra. Kuala Lumpur International Airport is 68.6 km away. Airport transfers can be arranged at an extra charge. Dine at the hotel's signature restaurant, THIRTY8, which offers a selection of Chinese, Japanese and Western cuisines. JP teres features a cosy indoor dining area and a large outdoor terrace with an island bar surrounded by lush green landscape. A glasshouse by the swimming pool and features al fresco setting, Poolhouse offers all-day dining with serves local and international favourites. Guests can approach the 24-hour front desk for currency exchange, concierge services and luggage storage. To meet guests' professional needs, the hotel has a business centre and fully equipped meeting rooms. A 24-hour fitness centre is available. Alternatively, guests can indulge in a variety of spa treatments at Essa Spa.

Language Spoken

  • English
  • Hindi
  • Bahasa Malaysia
  • Nepali
  • Tamil
  • Arabic
  • T.Chinese / Hongkong
  • Chinese (Mandarin)
  • Tagalog
  • German
  • Bahasa Indonesia
  • Japanese
  • Spanish
  • Swedish
  • Thai
  • Bulgarian

Property Policies

Check-in

Check-in time starts in 15.00

Check-out

Check-out time ends in 12.00

Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is possible on site (reservation is not possible) and charges may be applicable.

Pets Policy

Pets are not allowed.

Children and Extra Beds Policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 12 years old stay for free when using an existing bed. People 13 years old and over stay for MYR 100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

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