The Sutton Place Hotel Vancouver 

845 Burrard Street West End, Vancouver V6Z 2K6 - Show Map

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When will you stay?

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Property Services & Facilities

Business facilities

  • Meeting/banquet facilities

  • Fax/photocopying

  • Business centre

Cleaning

  • Use of cleaning chemicals that are effective against Coronavirus

Cleaning services

  • Laundry

  • Dry cleaning

  • Ironing service

  • Trouser press

Common areas

  • Shared lounge/TV area

Entertainment and family services

  • Babysitting/child services

Food & Drink

  • Restaurant

  • Room service

  • Breakfast in the room

  • Special diet menus (on request)

  • Kid meals

  • Bar

Food safety

  • Physical distancing in dining areas

General

  • Parking

  • Pets allowed

  • On-site parking

Miscellaneous

  • Non-smoking rooms

  • Facilities for disabled guests

  • Lift

  • Soundproof rooms

  • Heating

  • Non-smoking throughout

  • Air conditioning

  • Security alarm

  • CCTV in common areas

  • 24-hour security

  • Smoke alarms

  • Fire extinguishers

  • CCTV outside property

  • Allergy-free room

  • Designated smoking area

  • Family rooms

Pool and wellness

  • Fitness centre

  • Indoor pool

  • Spa and wellness centre

  • Swimming pool

  • Indoor pool (all year)

Reception services

  • 24-hour front desk

  • Express check-in/check-out

  • Safety deposit box

  • Currency exchange

  • Tour desk

  • Luggage storage

  • Concierge service

  • Invoices

Safety features

  • Staff follow all safety protocols as directed by local authorities

  • Shared stationery such as printed menus, magazines, pens, and paper removed

  • Process in place to check health of guests

Services

  • Internet services

  • WiFi

  • Free WiFi

Social distancing

  • Screens or physical barriers placed between staff and guests in appropriate areas

  • Contactless check-in/check-out

  • Cashless payment available

Description

Featuring the on-site Vida Spa, this downtown 5-star Vancouver hotel offers a gourmet restaurant and elegant rooms. The Vancouver Convention Center is a 15-minute walk away. The stylish rooms feature a 37-inch flat-screen TV, plush bathrobes and a stocked minibar. Each is decorated in neutral colors with dark wood furniture, and offers a vintage work desk. The full-service Boulevard Kitchen & Oyster Bar offers a wide selection of wines from British Columbia, USA, Australia, and other popular wine regions across the world is available at the Sutton Place Wine Merchant. Gerard Lounge is an English-style club. Vida Spa offers various massage treatments, facials and body wraps. Guests also have free access to the state-of-the-art fitness center. Stanley Park is 5 minutes’ drive from Vancouver Sutton Place and BC Place Stadium is 1.3 km away. The Vancouver Aquarium is 10 minutes’ drive away.

Property Policies

Check-in

Check-in time starts in 16.00

Check-out

Check-out time ends in 12.00

Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Swimming pool #1 is closed from Thu 28 Apr 2022 until Fri 13 May 2022

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Public parking is possible on site (reservation is not needed) and costs CAD 50 per day.

Pets Policy

Pets are allowed. Charges may be applicable.

Children and Extra Beds Policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for CAD 30 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

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