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Enjoy the way, find yourself!
Facilities & Services
Location
Aldea Zama, Zama, Tulum 77760
About this property
Property Policies
Check-in time
Starts in 15.00
Check-out time
Ends in 11.00
Hotel Remarks
Location
Aldea Zama
, Zama, Tulum 77760
Facilities & Services
Activities
Beach
Cleaning
Use of cleaning chemicals that are effective against Coronavirus
Cleaning services
Laundry
Dry cleaning
Ironing service
Trouser press
Common areas
Terrace
Garden
Sun terrace
Shared kitchen
Shared lounge/TV area
Outdoor furniture
Picnic area
Entertainment and family services
Evening entertainment
Food & Drink
Bar
Food safety
Physical distancing in dining areas
General
Parking
Free parking
Pets allowed
On-site parking
WiFi available in all areas
Miscellaneous
Non-smoking throughout
Lift
Air conditioning
Non-smoking rooms
Family rooms
Facilities for disabled guests
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Wheelchair accessible
Higher level toilet
Pool and wellness
Spa and wellness centre
Massage
Outdoor pool
Outdoor pool (all year)
Open-air bath
Rooftop pool
Infinity pool
Pool with view
Pool bar
Shallow end
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Swimming pool
Reception services
24-hour front desk
Express check-in/check-out
Safety deposit box
Safety features
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests
First aid kit available
Services
Internet services
WiFi
Free WiFi
Social distancing
Contactless check-in/check-out
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas
Transport
Airport shuttle
Airport shuttle (additional charge)
Airport pick up
Airport drop off
