Afin de continuer à offrir le meilleur service et la meilleure sécurité à tous les voyageurs, Airpaz adhère aux politiques des gouvernements du monde entier. Par la présente, Airpaz encourage nos chers voyageurs à coopérer en suivant notre politique. Pour plus d’informations, veuillez cliquez ici.

Starlux Airlines

Une collation gratuite sera offerte lors de ce voyage
L’enregistrement est disponible commençant à 120 minutes
Enregistrement en ligne
Starlux Airlines Flight Attendant Image
Starlux Airlines Fleet Image
Starlux Airlines Entertainment Image
Starlux Airlines Menu Meals Image
Starlux Airlines Wifi Image
Starlux Airlines Privilege Program Image

Dernière mise à jour :

Overview

Starlux Airlines

Introduction

| The international route fare includes checked baggage allowance of 23 kg

How to Book

1. Visit Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact and passenger details on the booking page. 5. Complete payment through the selected payment method. 6. Receive your Starlux Airlines flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Starlux Airlines ticket on Airpaz.com can be processed via bank credit card, PayPal, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

About

Starlux Airlines

Company Profile

The airline flies to destination cities all over the world from its main hub located in Taoyuan International Airport (TPE). The address of the head office is Taiwan.

History

Throughout the years, Starlux Airlines continued to expand its business by establishing a worthwhile and enjoyable experience for their loyal customers

Flight Attendant

Starlux Airlines Flight Attendant Image
Starlux Airlines cabin crew wears a uniform in black and grey. For male flight attendants, they wear white shirt with black suit and black trousers. Apart from a exquisitely made uniform, Starlux Airlines cabin crew always put the passenger and their experience on the forefront.

Fleet

Starlux Airlines Fleet Image
Starlux Airlines has a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Airbus A321neo 5

Call Center

If you have any question for the airline or are facing any difficulty on your flight such as delayed flights or lost baggage, you can directly contact the airline. The Starlux Airlines call center can be contacted on one of the following numbers :
Country Phone
Taiwan (+886) 2-27911199
Macau (+853) 2881-8889
Malaysia (+60) 4 2919901
Vietnam (+84) 236-3538800 / 8001
Thailand (+66)-2-005-0990
Japan (+81)-(0)3-6822-8700
Philippines (+63)-32494-7630
Singapore (+65)-9688-0013

Live Chat

Facilities and Services

Starlux Airlines

Baggage

Cabin Baggage

Passengers using the service of Starlux Airlines are provided a cabin baggage allowance included in their flight tickets

Checked Baggage

| Free checked baggage allowance is given to the passengers flying on Starlux Airlines. Passengers flying domestic route with Starlux Airlines do not get checked baggage allowance, but passengers on international route have 23 kg free checked baggage allowance. | Free checked baggage allowance is available for the passengers flying on Starlux Airlines

Excess Baggage

Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.

Inflight Comfort

Starlux Airlines Entertainment Image

Inflight Entertainment

Inflight Free Snack

During flights with Starlux Airlines free snack/beverage is provided.
Starlux Airlines Menu Meals Image
Meal Order
| Passengers can order beverage to enjoy in their flight according to the availability
Starlux Airlines Wifi Image

Inflight Wifi

Starlux Airlines Privilege Program Image

Privilege Program

Check-in

Starlux Airlines

Web Check-in

| Passengers can do web check in through the official website of Starlux Airlines

Airport Check-in

Kiosk Check-in

| Kiosk check-in services is available for the Starlux Airlines passengers, and may be accessed at the departure airport depending on the availability. For more information on this service, contact the airline customer service call center

App Check-in

| It is possible for Starlux Airlines passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, the passengers should download the Starlux Airlines mobile application on their smartphone

Terms and Conditions

Starlux Airlines
For the complete Conditions of Carriage of Starlux Airlines, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may not be made for ticket of Starlux Airlines. For more information on Starlux Airlines flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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