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Croatia Airlines

Une collation gratuite sera offerte lors de ce voyage
L’enregistrement est disponible commençant à 120 minutes
Enregistrement en ligne
Croatia Airlines Flight Attendant Image
Croatia Airlines Fleet Image
Croatia Airlines Economy Seat Size Image
Croatia Airlines Business Seat Size Image
Croatia Airlines Entertainment Image
Croatia Airlines Menu Meals Image
Croatia Airlines Privilege Program Image

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Croatia Airlines


Croatia Airlines (OU) is a full flight airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 8 kg and maximum size of 55 cm x 40 cm x 20 cm (L x W x H). The fare does not include checked baggage allowance. Passengers can start checking in at the airport 180 minutes prior to the flight departure time. Online check in is allowed for flights with the airline on Croatia Airlines official website. It can be done 1 days before flight departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete payment through the selected payment method. 6. Get your Croatia Airlines flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Croatia Airlines ticket booking on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Payment Guide page.


Croatia Airlines

Company Profile

Croatia Airlines operating with IATA code (OU) and ICAO code CTN, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Zagreb Airport (ZAG). Croatia Airlines Ltd. is the owner of the trade name Croatia Airlines. The leader of the company is Jasmin Bajić. The address of the head office is Croatia. Croatia Airlines is a part of Star Alliance.


Croatia Airlines which operates with IATA (OU) and ICAO (CTN) runs under the management of Croatia Airlines Ltd.. In 1989, this airline was founded. Across the years, Croatia Airlines continued to expand its business by providing a worthwhile and enjoyable service for their passengers. This airline was first commenced on 05-05-1991. The first ever flight route was Zagreb (ZAG) - Split (SPU) using McDonnell Douglas MD-82. Croatia Airlines has won in 2016, at the Farnborough Air Show at which the prestigious World Airline Awards were awarded, Croatia Airlines was declared one of the best airlines in Easter Europe and was ranked 4th. Nowadays, the airline has succeeded in reaching in 2016, Croatia Airlines was the 8th in the world in fulfilling passenger rights while,in 2018, Croatia Airlines has operated direct flights to 40 European destinations in 24 countries as part of scheduled passenger air transport,in 2019, Croatia Airlines joined UNICEF.

Flight Attendant

Croatia Airlines Flight Attendant Image
Croatia Airlines cabin crew wears a uniform that is dominated by black. For male flight attendants, they wear white short sleeve with black suit and black tie with black trousers. For female flight attendants, they wear white shirt with black suit and white square scarf or white shirt with blue vest and white square scarf and black skirt. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Apart from that, it also embodies the airlines brand's identity perfectly.


Croatia Airlines Fleet Image
Croatia Airlines has a number of aircrafts, all of which can be checked in the following table:
Type Quantity
Airbus A 320-200 2
Airbus A 319-100 4
Dash 8-Q400 6

Call Center

If you have questions for the airline or are facing problems on your flight such as lost baggage or delayed flights, you can contact the airline. One of the ways to contact the airline is by sending an email to The Croatia Airlines customer service can be contacted on one of the following numbers :
Country Phone
Croatia 072 500 505
International +385 1 66 76 555

Live Chat

Live chat service is not available for passengers of Croatia Airlines.

Facilities and Services

Croatia Airlines


Cabin Baggage

Passengers using the service of Croatia Airlines are provided a cabin baggage allowance included in their flight tickets. The max weight of the luggage is 8 kg, while the max size of the luggage put in the cabin is 55 cm x 40 cm x 20 cm (L x W x H).

Checked Baggage

Croatia Airlines does not provide free checked baggage allowance for the passengers.

Excess Baggage

Excess checked baggage allowance cannot be bought on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Croatia Airlines Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class in Croatia Airlines is 30" pitch and 17" width.

Croatia Airlines Business Seat Size Image

Business Class

The size of the standard seat for the Business Class in Croatia Airlines is 42" pitch and 19" width.

Inflight Comfort

Croatia Airlines Entertainment Image

Inflight Entertainment

Croatia Airlines provides services and in-flight entertainment for the passengers while flying on their aircraft, such as magazine,newspaper,movie.

Inflight Free Snack

During flights with Croatia Airlines free snack/beverage is available.
Croatia Airlines Menu Meals Image
Meal Order
According to the availability, passengers can order food to enjoy during their flight. For the airline's beverages and meals menu, click here.
Croatia Airlines Privilege Program Image

Privilege Program

Privilege program is available for the loyal customers of Croatia Airlines, and more detail on it can be checked here.


Croatia Airlines

Web Check-in

Through the official website of Croatia Airlines, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Croatia Airlines check-in counters 180 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Croatia Airlines let you use kiosk check-in services for the passengers, which can be accessed at the departure airport depending on the availability. For further information on this service, contact the airline call center. The check in time is 3 hours before the scheduled flight departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do so, download the Croatia Airlines mobile application on their mobile. The check in time is 24 hours before the departure time.

Terms and Conditions

Croatia Airlines
For further information, read the Conditions of Carriage of Croatia Airlines, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline may not be cancelled.

b. Reschedule

Changes such as reschedule may be made to the ticket by directly contacting the airline. For further information on Croatia Airlines flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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