Croatia Airlines

Company Profile

Croatia Airlines operating with IATA code (OU) and ICAO code CTN, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Zagreb Airport (ZAG). Croatia Airlines Ltd. is the owner of the trade name Croatia Airlines. The leader of the company is Jasmin Bajić. The address of the head office is Croatia. Croatia Airlines is a part of Star Alliance.

History

Croatia Airlines which operates with IATA (OU) and ICAO (CTN) runs under the management of Croatia Airlines Ltd.. In 1989, this airline was founded. Across the years, Croatia Airlines continued to expand its business by providing a worthwhile and enjoyable service for their passengers. This airline was first commenced on 05-05-1991. The first ever flight route was Zagreb (ZAG) - Split (SPU) using McDonnell Douglas MD-82. Croatia Airlines has won in 2016, at the Farnborough Air Show at which the prestigious World Airline Awards were awarded, Croatia Airlines was declared one of the best airlines in Easter Europe and was ranked 4th. Nowadays, the airline has succeeded in reaching in 2016, Croatia Airlines was the 8th in the world in fulfilling passenger rights while,in 2018, Croatia Airlines has operated direct flights to 40 European destinations in 24 countries as part of scheduled passenger air transport,in 2019, Croatia Airlines joined UNICEF.

Flight Attendant

Croatia Airlines cabin crew wears a uniform that is dominated by black. For male flight attendants, they wear white short sleeve with black suit and black tie with black trousers. For female flight attendants, they wear white shirt with black suit and white square scarf or white shirt with blue vest and white square scarf and black skirt. This uniform exudes elegance, while providing the crew with maximum freedom of mobility in serving passengers. Apart from that, it also embodies the airlines brand's identity perfectly.

Fleet

Croatia Airlines has a number of aircrafts, all of which can be checked in the following table:

Call Center

If you have questions for the airline or are facing problems on your flight such as lost baggage or delayed flights, you can contact the airline. One of the ways to contact the airline is by sending an email to contact@croatiaairlines.hr. The Croatia Airlines customer service can be contacted on one of the following numbers :

Live Chat

Live chat service is not available for passengers of Croatia Airlines.

Web Check-in

Through the official website of Croatia Airlines, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Croatia Airlines check-in counters 180 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Croatia Airlines let you use kiosk check-in services for the passengers, which can be accessed at the departure airport depending on the availability. For further information on this service, contact the airline call center. The check in time is 3 hours before the scheduled flight departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do so, download the Croatia Airlines mobile application on their mobile. The check in time is 24 hours before the departure time.

Baggage

Introduction

Croatia Airlines (OU) is a full flight airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 8 kg and maximum size of 55 cm x 40 cm x 20 cm (L x W x H). The fare does not include checked baggage allowance. Passengers can start checking in at the airport 180 minutes prior to the flight departure time. Online check in is allowed for flights with the airline on Croatia Airlines official website. It can be done 1 days before flight departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete payment through the selected payment method. 6. Get your Croatia Airlines flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Croatia Airlines ticket booking on Airpaz can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

Fare Rules