Afin de continuer à offrir le meilleur service et la meilleure sécurité à tous les voyageurs, Airpaz adhère aux politiques des gouvernements du monde entier. Par la présente, Airpaz encourage nos chers voyageurs à coopérer en suivant notre politique. Pour plus d’informations, veuillez cliquez ici.


Une collation gratuite sera offerte lors de ce voyage
L’enregistrement est disponible commençant à 300 minutes
Enregistrement en ligne
Aeroflot flight attendant images
Aeroflot fleet image
Aeroflot economy seat images
Aeroflot business seat images
Aeroflot entertaiment images
Aeroflot menu meals images
Aeroflot wifi images
Aeroflot privilege program images

Dernière mise à jour :




Aeroflot (SU) is a full flight airline operating domestic & international routes. The cabin baggage allowance given by this airline is 10 kg and max dimension of 55 cm x 40 cm x 20 cm (L x W x H). Airport check in time at the airport starts from 300 minutes before the flight departure time. Check in online is allowed for flight on Aeroflot official website. It can be processed 1 days before flight departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact information on the booking page. 5. Process payment through the selected payment method. 6. Find your Aeroflot flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Aeroflot ticket on can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Payment Guide page.



Company Profile

Aeroflot which operates with IATA code (SU) and ICAO code AFL, is a full flight airline that flies domestic & international routes. The airline serves flights to destinations all over the world from its main hub located in Sheremetyevo International Airport (SVO). Although the airline operates using the name Aeroflot, it is the trade name for PJSC Aeroflot. The company is lead by the CEO, Vitaly Savelyev. The head office for the airline is located in Russia. Aeroflot is a member of the SkyTeam.


Aeroflot operating with IATA code (SU) and ICAO code (AFL) is operated under PJSC Aeroflot. In 1923, this airline was established. Across the years, Aeroflot has grown remarkably and keep offering a credible and trustworthy service for their passengers. This airline was first commenced on 15-07-1923.

Flight Attendant

Aeroflot flight attendant images
Aeroflot cabin crew wears a uniform that is dominated by for women will feature two main colors: navy blue for the winter and ‘red tangerine’ for summer versions. The men’s outfits from both winter and summer wardrobes are in navy blue. For male flight attendants, they wear suit with trousers. For female flight attendants, they wear suit and skirt. Besides a beautifully designed uniform, Aeroflot cabin crew always committed to exceed their passengers’ expectations by providing the best flight services.


Aeroflot fleet image
Aeroflot operates using a number of aircrafts, all of which can be seen below:
Type Quantity
Boeing 777-300ER 18
Boeing 737-800 47
Airbus A350-900 1
Airbus А330 19
Airbus А321 33
Airbus A320 74
Sukhoi SuperJet 100 54

Call Center

If you have questions for the airline or are facing any issue during your flight such as delayed flights or lost baggage, you can contact the airline. The Aeroflot customer service call center can be contacted on one of the following numbers :
Country Phone
Austria 0 800 06 88 28
Belarus 8 820 001 107 92
Canada 866 221 72 91
China 400 819 8674
Czech Republic 800 722 143
Estonia 800 20 43
France 0 805 980 010
Germany 08 000 001 151
Greece 00 800 33 15 49 83
India 000 800 100 89 24
Ireland 1 800 882 881
Italy 800 90 5668
Japan 0053 116 0728
Latvia 80 200 921
Lithuania 8 800 00356
Netherlands 08 000 203 592
Poland 800 400 390
Russia 8-800-444-55-55
South Korea 0 808 22 02 44
Spain 900 901 528
Sweden 0 201 20 30 04
Switzerland 0 800 56 67 75
Turkey 0 811 213 00 61
United Kingdom 0 800 026 00 33
USА 1 866 879 7647
Vietnam 12 280 592

Live Chat

There is no live chat service for passengers of Aeroflot.

Facilities and Services



Cabin Baggage

Passengers flying with Aeroflot are given a cabin baggage allowance included in their flight tickets. The the max dimension of the luggage put in the overhead cabin is 55 cm x 40 cm x 20 cm (L x W x H), and maximum weight of the baggage is 10 kg.

Checked Baggage

Free checked baggage allowance is given to the passengers flying on Aeroflot

Excess Baggage

Excess checked baggage allowance cannot be purchased on Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Aeroflot economy seat images

Economy Class

The size of the standard seat for the Economy Class in Aeroflot is 30" - 32" pitch and 18" width.

Aeroflot business seat images

Business Class

The standard seat size of the Aeroflot Business Class fare is 38" pitch and 21" - 22" width.

Inflight Comfort

Aeroflot entertaiment images

Inflight Entertainment

Aeroflot provides services and in-flight entertainment for the passengers while flying on their aircraft, such as Movies,TV Shows,Music.

Inflight Free Snack

Free snack/beverage is available during flights with Aeroflot.
Aeroflot menu meals images
Meal Order
According to the availability, passengers can order beverage to enjoy in their flight. For the airline's meals and beverages menu, click here.
Aeroflot wifi images

Inflight Wifi

In-flight WiFi is available during flight with Aeroflot.
Aeroflot privilege program images

Privilege Program

Aeroflot has a privilege program for their customers, and more information on it can be accessed here.



Web Check-in

Passengers can do web check in through the official website of Aeroflot. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Aeroflot opens 300 minutes before the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Aeroflot passengers, and can be accessed at the departure city airport according to the availability. For more information on this service, contact the airline. The check in time is 24 hours prior to the flight departure time.

App Check-in

It is possible for Aeroflot passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the Aeroflot mobile application on their handphone. The check in time is 24 hours before the flight departure time.

Terms and Conditions

For further information, read the Conditions of Carriage of Aeroflot, click here.

Fare Rules

a. Cancellation and Refund

Tickets with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may be made to the flight tickets by directly contacting the airline. For more information on Aeroflot tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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