Dernière mise à jour :
IntroductionWizz Air (W6) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance given by this airline is 10 kg and max size of 40 cm x 30 cm x 20 cm (L x W x H). checked baggage allowance is not included in the flight Passenger can check in at the airport 180 minutes prior to the departure time. Online check in is available for flights on Wizz Air official website. It can be processed 2 days before departure time.
How to Book1. Visit Airpaz.com, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger information and contact details on the booking page. 5. Complete your payment through the selected payment method. 6. Get your Wizz Air flight e-itinerary in the My Booking page, or in your email.
How to PayPayment for your Wizz Air booking on Airpaz.com can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.
Company ProfileWizz Air is led by József Váradi, the Company’s Chief Executive Officer, who is also the person who started the company. Its aim is to bring affordable flying experience for the citizens of Central and Eastern Europe, and to provide a new travelling experience to travelers in the EU. Its head office is in Hungary, at the Kőér street 2/a, Hungary. The IATA and ICAO codes for this airline company are W6 and WZZ respectively. Having existed for 15 years, Wizz Air is currently one of the biggest low cost air carrier in Europe. It now offers more than 600 routes from and to 25 destinations in Europe: Tuzla in Bosnia and Herzegovina; Vienna in Austria; Sofia and Varna in Bulgaria; Kutaisi in Georgia; Bucharest, Cluj-Napoca, Craiova, Iasi, Sibiu and Timisoara in Romania; Budapest and Debrecen in Hungary; Belgrade in Serbia; Riga in Latvia; Vilnius in Lithuania; Skopje in Macedonia; Chisinau in Moldova; Katowice, Warsaw, Gdansk, Poznan and Wroclaw in Poland;London Luton in United Kingdom; Kyiv in Ukraine. Its fleet is composed of 107 single type Airbus fleet from the A320 family including A320s and an A321ceo. The company also stated that they have ordered for 110 A321 neo aircraft, some of which were delivered in 2015, 20 more throughout 2018, and the rest in the future. To provide better but cheaper services to the passengers, the company offers ticketless travel, cost and time efficient secondary airports, single class all-leather seat configuration and catering on demand for an additional cost.
HistoryWizz Air was launched on June 2003 and was registered ready to fly within three months. Its first flight was on May 19th 2004 from Katowice. Not long after their first flight, they were awarded as the Best Airline Flying to Poland in the Low Cost Carrier category, and the Best Airline of the Year. It continued growing as a business, winning more awards from the Greatest Increase in Passenger Traffic, to Superbrands Award, to Best Operational Excellence by Airbus in 2014. The business continue growing and become a Central and Eastern Europe’s largest low-cost airline, Wizz Air successfully completed an initial public offering on the 25th of February 2015 admitted to the London Stock Exchange. Now, Wizz Air is listed on the LSE under the ticker WIZZ and have more than 3000 people. On its 11th anniversary in May 2015, Wizz Air announced a full brand rejuvenation and new aircraft delivery to respond to maturing traveler requirements, taking its place among Europe’s major airlines. It moved to a more vibrant, fresh, sophisticated look and feel. Few of the initiatives introduced in conjunction with the branding initiative were seat allocation, priority boarding, and enhanced fare system, amongst many others. Wizz Air was also named 2016 Value Airline of the Year by Air Transport World, a leading industry magazine.
Call CenterIf you have any question for the airline or are facing any difficulty during your flight such as lost baggage or delayed flights, you can contact the airline. One of the ways to contact the airline is by sending an email to email@example.com. The Wizz Air customer service call center can be contacted on one of the following numbers :
|Denmark||+45 90 11 11 14|
|Hungary||+36 1 777 9300|
|United Arab Emirates||02 235 1351|
|Greece||9 011 400 693|
Live ChatWizz Air customer service does not provide live chat.
Facilities and ServicesWizz Air
Cabin BaggagePassengers can only bring small bag in the size of 40 x 30 x 20cm on to the cabin. Carry on luggage will count as additional luggage and the passenger will be charged if they bring one. Additional items on board Passengers are also allowed to bring these items on board with no extra charge: - A coat or blanket - Mobile phone - Reading material - A pair of crutches for passengers who are physically disabled - For children under than two: food for the duration of the flight and a foldable baby stroller or a crib Passengers are also allowed to bring liquids in the flight (on board), as long as it is in a maximum of 100ml container, and inside a transparent, resealable 1 litre plastic bag with the size of 20 x 20cm. Lithium alloy and/metal batteries, and lithium ion batteries are also allowed on board with these requirements: - Lithium metal or lithium alloy batteries taken on board may not contain more than 2 grams of lithium. - Lithium ion batteries taken on board cannot have a watt-hour rating of more than 100 Wh.
Checked BaggageFree checked baggage allowance is not provided for the passengers flying on Wizz Air.
Excess BaggagePassengers are allowed to add 6 (six) more baggages as checked-in luggage. However, they cannot be all checked-in at the airport. To use this service to its maximum capability, passengers should check 3 (three) of their suitcases online through the website and the other 3 (three) at the check-in counter at the airport. Checked-in Extra Baggage Size and Weight: - Width: 149 cm - Height: 119 cm - Length: 171 cm - Weight: 20kg (Light checked-in bag) and 32kg (Heavy checked-in bag) The cost of extra baggage for the Light Checked-In bag (max 20kg) ranges from €14.00 – €60.00 on low seasons, and €19.00 – €70.00 on high seasons depending on the range of the flight. While the cost of extra luggage for Heavy Checked-In bag (max 32kg) ranges from €19.00 – €74.00 to €25.00 – €86.00 during high seasons. Using this service, passenger will be charged of €10.00/kg surcharge for bags that weigh between 20kg and 32kg. Starting on the 1st of November 2018, there will be another class of paid extra luggage with the weight of 10kg. At certain airports, the relevant baggage fee may only be paid using a credit or debitcard, such as at the Haugesund (HAU), Paris Beauvais (BVA), Cologne (CGN), Donetsk (DOK), Kyiv Zhulyany (IEV), Brno (BRQ), Oslo Sandefjord Torp (TRF), Stavanger (SVG), Dortmund (DTM), Grenoble (GNB), Kharkiv (HRK), Kristiansand (KRS), Malmo (MMX), Milan Malpensa (MXP), Pisa (PSA), Trondheim (TRD), Moscow (VKO). Baggage drop off in the airports usually closes 40 minutes before scheduled departure time. However, there are check-in desk that closes earlier. The list below contains airport with earlier closing time. Disclaimer: Information stated above is intended for general guidance only, and may be changed by the airline with no prior notification. Contact the airline for further information.
When flying with this airline, all passengers are automatically assigned a seat on the plane. However, if you decide to do so, you can have a different seat from the one assigned to you for a fee depending on its availability and position in the aircraft.
Inflight EntertainmentWizz Air provides services and in-flight entertainment for the passengers during flight on their aircraft, such as magazine.
Inflight Free SnackDuring flights with Wizz Air free snack/beverage is not provided.
Meal OrderOnboard services include Wizz Cafe and Wizz Boutique. Wizz Cafe offers a selection of soups, sandwiches, snacks and drinks (coffee, tea, soda, juice, and alcoholic drink). Wizz Boutique offers various Wizz merchandise, branded watches and perfume, selections of gifts and travel accessories. All of it can be paid in cash using Euro, British Pounds, Hungarian Forint and Zlotys. Passengers can also make inflight payments using their Visa or MasterCard. The price in Pounds, Forint and Zloty are indicative prices subject to exchange rate. Local currency is not always available, so unless it is, return change will be given in Euros.
Privilege ProgramPrivilege program is available for the loyal customers of Wizz Air, and more complete information on it can be read here.
Web Check-inWeb check-in is free with Wizz air, and it is available from 30 days to 3 hours before the scheduled departure time if the passenger has purchased a seat during booking. However, if they have not purchased the seat during booking, check-in will only be available 48 hours before the departure time. Here is how to complete the Wizz Air online check in: 1. Check in online on Wizz’s website 2. Print the boarding pass 3. present the printed boarding pass at the gate with your travel documents no later than 30 minutes before the scheduled departure time 4. if you hold non-EU travel documents, you need to present yourself at the check-in counter to have your documentation checked and your boarding pass stamped 5. if you have baggage to drop off, go to the baggage drop desk no later than 40 minutes prior to departure Unfortunately, however, they do not have online chat feature if the passenger needs help with their online check-in. But if it is still not clear, you can go to their official website and check the Frequently Asked Questions (FAQ) page. There are some documents-related steps that you need to pay attention to. For passengers travelling in the Schengen area, you can leave out the travel document details during the online check-in. For passengers who are not required to provide Visa details for the destinations, you can fill in the field with xxxxx. As for passengers who are under 14 years old, a passenger older than 16 will have to do their online check-in and accompany the younger passenger.
Airport Check-inAirport check-in with W!zz is the least preferred one, since there will be a check-in fee that ranges from €10.00 to €30.00. However, you may also get to check in for free at the airport if online check-in services are not available yet at the airport. Here is a list of airports where you can do airport check-in free of charge: - Dubai (to Budapest only) - Corfu - Palma de Mallorca - Tirana (to Budapest only) - Zaragoza Check-in usually starts 2 hours before the departure time and closes 40 minutes before departure. However, there are airports where the check in desk closes faster. The table below list all those airports.
|Airport||Check in Closes|
|Bucharest Henri Coandă International Airport||50m before departure|
|Eindhoven Airport||50m before departure|
|Budapest Airport (for TLV and PRN routes only)||60 minutes before departure|
|Málaga Airport||50 minutes before departure|
|Al Maktoum International Airport||50 minutes before departure|
|Milan–Malpensa Airport (for non-Schengen routes only: KUT, SKP, TGD)||50 minutes before departure|
|London Luton (for Tel Aviv route only)||60 minutes before departure|
|London Luton (for all flights except from Tel Aviv)||45 minutes before departure|
|Tel-Aviv Ben Gurion Airport||60 minutes before departure|