Every passenger flying with Norwegian Air is given a cabin allowance for their hand luggage. The weight of the cabin baggage allowance is limited to 10kg for passengers flying with LowFare, LowFare+, Flex, and Premium tickets, and 15kg for PremiumFlex passengers. The maximum dimensions/size is 55x40x23cm. You are also allowed to bring a small personal item in the form of a handbag or laptop bag, as long as you can fit it under the seat in front of you (max. 25x33x20cm). The only exception is for passengers flying from or to Dubai, whose maximum hand baggage weight is 8kg.

If your carry-on luggage exceeds the weight or size limit, your baggage will be taken as a checked baggage to the aircraft hold. Checked in luggage allowance purchased at the airport will be charged per item per one way with the following:

But if you have checked in two baggage items, you’ll be charged for excess baggage: 11 EUR per kilo, per leg.

To cut cost on your add baggage fee, you can purchase extra baggage allowance on their website. The price for excess baggage varies with the routes, following their policy, and you can see the complete table here

For families or passengers flying with infant (under 2 years), you bring some baby food and milk/formula that would be enough for the flight. You will also get an additional 5kg of checked baggage included with the ticket, and an allowance to bring one car seat and one stroller. Passenger travelling with children (2 to 11 years) are also allowed to bring one car seat and one stroller in addition of the bag allowance depending on your ticket fare type.

There are various flight check in ways that Norwegian Air offers, from airport check-in at the kiosk and counter, to online check-in options. The airline has three online check-in options, using their SMS ticket, Travel Assistant App, and their website. You can check-in online from 24 hours before the scheduled departure time.

SMS Ticket
If you give your mobile phone number, the airline will send you a link to your check-in page where you can download your digital boarding pass.

Travel Assistant App
If you have Norwegian’s mobile app, you can also check in using the website. Simply click the “check in” button, and you will have your boarding pass on display.

Online Check In at MyTravels
The last option is to login through their website. You just have to go to their My Travels page here, and check yourself in by following the prompts.

Airport Check In
However, you will have to check-in at the check-in counter if you need a special assistance, or travel with pets, musical instruments, or weapons. You also must check in at the airport if you are using the Unaccompanied Minor service.

Passengers who are travelling with animals, weapons, or musical instruments along with passengers who may need special assistance, or an unaccompanied minor must check-in at the airport counter at least 1 hour before the scheduled departure time.

There are various ways to contact the airline with your inquiries, since the airline provides various contact points from email to live chat and call center. To access the Customer Help Live Chat, you can click here

You can also browse the contact number for their customer service here:

Norwegian Air offers various types of fares. But none of them are named in the more common Economy class, Business class, or First class fares and instead named LowFare, LowFare+, Flex, Premium, and PremiumFlex. Different type of fares are equipped with different types of convenience and comfort, which you can see below.

All flights excluding long haul (to/from US, Canada, Thailand, Argentina and Singapore except flights between US/Canada and Caribbean)

Flights to/from US, Canada, Thailand, Argentina and Singapore except flights between US/Canada and Caribbean)

You can change details of your flight such as the name of passengers, date and time of departure, and destination up to 30 minutes before the scheduled departure time. You can reschedule, and change name or date from their website on this link, calling their Call Center, or at the airport counter. For changes to bookings made by phone and at the airport, there is a service charge of 25€ on top of the change fee.

With the airline, you can change flight and change name if necessary, although there may also be extra charges depending on the kind of change you want, and the fare and route that you take.

If you decide to cancel your flight ticket, the cancellation policy of Norwegian Air is separated into two:

If you are having problems with your flight such as the flight being delayed or cancelled by the airline, there are compensations and claims that you can get. For further information on the airline’s policy on delay, click here and for the complete info on cancellation by airline, click here

If your baggage is delayed, click here to know what ssteps you should take to make sure you get your baggage back. And if your baggage is damaged during transport, the airline has a guide that you can read here

If you lost an item, you can go to the lost and found counter at your arrival airport and they would help you track your lost item.

Check Norwegian Air International flight schedule click here

Norwegian Air International started operating in 2014 under the Norwegian Group, sharing the same branding as its parent the Norwegian Air Shuttle. It was established to take over its long haul route operations.

After a few years, on June 16, 2017 the airline launched its first route across the Atlantic to the United States of America from Edinburgh Airport and Stewart Airport, New York using a Boeing 737-800. A month after that, they used a 737 Max to complete a flight between Edinburgh Airport and Bradley International Airport, followed by a flight from Edinburgh to the Stewart International Airport.

There are various services you can enjoy during international long haul flights with Norwegian, such as movies, TV series, charging port(s) and snack bar.

For the meals, it is already included in the ticket fare for passengers who purchased LowFare+, Flex, Premium, and PremiumFlex ticket. However, passengers flying with the LowFare ticket can also pre-order their meals online up to 72 hours before departure. The price of meals is 35EUR, and you can both check the menu and order here this page.

To browse their selection of movies and TV series, click here

Norwegian Air International is the fully integrated subsidiary of Norwegian Air Shuttle, one of the biggest low cost carrier in Europe. The ICAO flight code for the airline is IBK and its IATA code is D8. The long haul airline operates from various bases in airports all over Europe, including Finland, Denmark, Italy, Spain, and the United Kingdom although their headquarter is located at the Dublin Airport.

The airline offers both direct and transit flights with more than 500 routes to more than 150 destinations all over the world. Some of the routes they offer is from Paris - Orly to Aalborg, Marrakech to Geneva, and bangkok to Florida in the USA.

Despite having been only established in 2014, the airline has received various awards for its service. One of the awards is the World’s Best Low-Cost, Long Haul Airline by the Skytrax World Airline Awards from 2015 to 2018. The airline has also received an award about its innovation, and awarded as the Most Innovative Company in Norway by the Innovasjonsmagasinet.

Its head office can be found at the Dublin Airport, Ireland.

Terms and Conditions
For the complete Norwegian Air International Conditions of Carriage, you can click here

The airline has different uniforms for their male and female flight attendants. The male flight attendants wear a set of bold plaid suit jacket in navy, paired with a crisp white shirt and navy blue tie and pants. The uniform for the female flight attendants also wears similar colours, only without the bold plaid.

Not including other subsidiaries of the Norwegian Air subsidiaries, here is the fleet operating under Norwegian Air International.

It is possible for passengers flying long haul international flights with Norwegian Air to select their preferred seats. In fact, it is already included in the ticket fare of all classes except for the LowFare ticket.