Vueling Airlines

Web Check-in

If you didn’t select a seat when booking the ticket, you can check in online between 7 days and 1 hour prior to the flight departure at every airports except for the ones listed below. However, if you select a seat during booking, or purchased the Optima, Family, or TimeFlex fares, check-in will be done instantly. This means you will get a boarding pass by email directly after the booking is confirmed.

Airport Check-in

However, online check-in cannot be done in several airports. So before checking in, check if your airport accept online check in here Other than passengers who cannot check in online, there are also other passengers who have to go to the check-in desk at the airport: - Minors flying without adult companion from Italian airport - Passengers travelling with pet - Passengers who have booked an extra seat - Passengers who booked using the Pending Passenger service - Passengers with a price lock or pending payment - Passengers travelling with sporting arms - Passengers whose payment card holder identity has to be verified

Kiosk Check-in

Vueling Airlines provides kiosk check-in services for the passengers, which can be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service. The check in time is 4 hours before the flight departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do so, download the Vueling Airlines mobile application on their mobile phone. The check in time is 7 hours before the flight departure time.

Fare Rules

The cancellation policy of Vueling does not allow the passenger to cancel flights, although you can change the flight date and time. You can also change the name of the passenger, all for an extra fee and fare difference. Note: Information on the table is only applicable to Basic Fares. If you want to make changes within 24 hours of making the booking, you can do it for free (only paying for the fare difference if any) on the Manage Booking page on Vueling’s website. If your flight is delayed, you can get a compensation from the airline as listed below: If your flight is cancelled, you will be offered alternative transport or a refund. Passengers whose flight is delayed to the point that their arrival at the destination is 3 hours later than planned, and passenger whose flight is cancelled can get a compensation. To request a refund or compensation, fill in the form in this website here For delayed and/or missing baggage, you can go to the Lost and Found office at the airport to fill in the Property Irregularity Report (PIR). Once you have filled the report, a search for the lost luggage will start. After your bag is found, you will be informed via SMS or by phone, and be sent to the address specified in the PIR. You should get an information about the location of your baggage within 72 hours. For a more complete detail on their baggage delay and damage policy, including how to claim to Vueling, you can click here To read Vueling’s fare rules, visit this page Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.