Norwegian Air International (D8)
Every passenger flying with Norwegian Air is given a cabin allowance for their hand luggage. The weight of the cabin baggage allowance is limited to 10kg for passengers flying with LowFare, LowFare+, Flex, and Premium tickets, and 15kg for PremiumFlex passengers. The maximum dimensions/size is 55x40x23cm. You are also allowed to bring a small personal item in the form of a handbag or laptop bag, as long as you can fit it under the seat in front of you (max. 25x33x20cm). The only exception is for passengers flying from or to Dubai, whose maximum hand baggage weight is 8kg.
If your carry-on luggage exceeds the weight or size limit, your baggage will be taken as a checked baggage to the aircraft hold. Checked in luggage allowance purchased at the airport will be charged per item per one way with the following:
|Flight Type||Flight Destination||Cost|
|Direct Flight||Domestic||50 EUR|
|Direct Flight||International||80 EUR|
|Connecting Flight||Domestic/domestic||100 EUR|
|Connecting Flight||Domestic/international||130 EUR|
|Connecting Flight||International/international||160 EUR|
But if you have checked in two baggage items, you’ll be charged for excess baggage: 11 EUR per kilo, per leg.
To cut cost on your add baggage fee, you can purchase extra baggage allowance on their website. The price for excess baggage varies with the routes, following their policy, and you can see the complete table here
For families or passengers flying with infant (under 2 years), you bring some baby food and milk/formula that would be enough for the flight. You will also get an additional 5kg of checked baggage included with the ticket, and an allowance to bring one car seat and one stroller. Passenger travelling with children (2 to 11 years) are also allowed to bring one car seat and one stroller in addition of the bag allowance depending on your ticket fare type.
|LowFare||1 carry-on bag (10kg)|
|LowFare+||1 carry-on bag (10kg) and 1 checked bag (20kg)|
|Flex||1 carry-on bag (10kg) and 2 checked bags (20kg each)|
|Premium||1 carry-on bag and 2 checked bags (20kg each)|
|PremiumFlex||1 carry-on bag and 2 checked bags (20kg each)|
There are various flight check in ways that Norwegian Air offers, from airport check-in at the kiosk and counter, to online check-in options. The airline has three online check-in options, using their SMS ticket, Travel Assistant App, and their website. You can check-in online from 24 hours before the scheduled departure time.
If you give your mobile phone number, the airline will send you a link to your check-in page where you can download your digital boarding pass.
Travel Assistant App
If you have Norwegian’s mobile app, you can also check in using the website. Simply click the “check in” button, and you will have your boarding pass on display.
Online Check In at MyTravels
The last option is to login through their website. You just have to go to their My Travels page here, and check yourself in by following the prompts.
Airport Check In
However, you will have to check-in at the check-in counter if you need a special assistance, or travel with pets, musical instruments, or weapons. You also must check in at the airport if you are using the Unaccompanied Minor service.
|Flight Type||Check In Time||Boarding Time|
|Domestic Nordic||2 hours to 30 minutes prior to departure||20 minutes prior to departure|
|Domestic Spain||2 hours to 45 minutes prior to departure||20 minutes prior to departure|
|Domestic Argentina||2.5 to 45 minutes prior to departure||20 minutes prior to departure|
|Flights to/from US, Canada, Thailand, Singapore, Israel, Jordan, Dubai, Argentina, Brazil, Caribbean (except flights between US/Canada and Caribbean)||3 hours to 1 hour prior to departure||20 minutes prior to departure|
|Other international flights||2 hours to 45 minutes prior to departure||20 minutes prior to departure|
Passengers who are travelling with animals, weapons, or musical instruments along with passengers who may need special assistance, or an unaccompanied minor must check-in at the airport counter at least 1 hour before the scheduled departure time.
There are various ways to contact the airline with your inquiries, since the airline provides various contact points from email to live chat and call center. To access the Customer Help Live Chat, you can click here
You can also browse the contact number for their customer service here:
|Argentina||+54 115 078 9745|
|Brazil||+55 213 500 0451|
|The Caribbean||+1 844 278 667|
|Canada||1 800 357 4159|
|Denmark||+45 70 80 78 80|
|Finland||+358 (0)9 231 01 600|
|France||+33 (0) 97 07 38 001|
|Germany||+49 (800) 589 5000|
|Italy||+39 069 480 2756|
|Ireland||+353 1 691 1489|
|Norway||+47 2149 0015|
|Singapore||+65 3163 9096|
|Spain||+34 900 838 065|
|Sweden||+46 (0) 770 45 77 00|
|Thailand||+66 (0)6000 35 180|
|UK||+44 (0)330 828 0854|
|USA||1 800 357 4159|
|Other countries||+47 2149 0015|
Norwegian Air offers various types of fares. But none of them are named in the more common Economy class, Business class, or First class fares and instead named LowFare, LowFare+, Flex, Premium, and PremiumFlex. Different type of fares are equipped with different types of convenience and comfort, which you can see below.
All flights excluding long haul (to/from US, Canada, Thailand, Argentina and Singapore except flights between US/Canada and Caribbean)
|Type||Baggage||Seat Reservation||Onboard Meals||Fast Track||Priority Boarding||WiFi|
|LowFare||1 carry-on bag (10kg)||-||-||-||-||WiFi (most flights)|
|LowFare+||1 carry-on bag (10kg) and 1 checked bag (20kg)||V||-||-||-||WiFi (most flights)|
|Flex||1 carry-on bag and 2 checked bags (20kg)||V||-||Fast track at selected airports||Priority boarding at selected airports||WiFi (most flights)|
Flights to/from US, Canada, Thailand, Argentina and Singapore except flights between US/Canada and Caribbean)
|Type||Baggage||Seat Reservation||Onboard Meals||Fast Track||Priority Boarding||Lounge|
|LowFare||1 carry-on bag (10kg)||X||X||X||X||X|
|LowFare+||1 carry-on bag (10kg) and 1 checked bag (20kg)||Economy||V||X||X||X|
|Flex||1 carry-on bag (10kg) and 2 checked bags (20kg each)||Economy||V||V(selected airports)||V (selected airports)||X|
|Premium||1 carry-on bag and 2 checked bags (20kg each)||Premium seats||Premium meals||V(selected airports)||V (selected airports)||X|
|PremiumFlex||1 carry-on bag and 2 checked bags (20kg each)||Premium seats||Premium meals||V(selected airports)||V (selected airports)||V (selected airports)|
You can change details of your flight such as the name of passengers, date and time of departure, and destination up to 30 minutes before the scheduled departure time. You can reschedule, and change name or date from their website on this link, calling their Call Center, or at the airport counter. For changes to bookings made by phone and at the airport, there is a service charge of 25€ on top of the change fee.
With the airline, you can change flight and change name if necessary, although there may also be extra charges depending on the kind of change you want, and the fare and route that you take.
|Non-international long haul (all except Flex and PremiumFlex)||Name change||60€|
|Non-international long haul (all except Flex and PremiumFlex)||Rebooking||60€ + price difference|
|International long haul (all except Flex and PremiumFlex)||Name change||100€|
|International long haul (all except Flex and PremiumFlex)||Rebooking||100€ + price difference|
If you decide to cancel your flight ticket, the cancellation policy of Norwegian Air is separated into two:
|Fare Type||Cancellation policy|
|LowFare, LowFare+, Premium||Full refund if cancelled within 4 hours of booking, non-refundable after|
|LowFare, LowFare+, Premium||For flights to/from the US and from Brazil, if booking is made a week before departure, cancellation within 24 hours of booking is refundable. Cancellation made after 24 hours is not refundable|
|Flex, PremiumFlex||Fully refundable, flight can be cancelled online|
If you are having problems with your flight such as the flight being delayed or cancelled by the airline, there are compensations and claims that you can get. For further information on the airline’s policy on delay, click here and for the complete info on cancellation by airline, click here
If your baggage is delayed, click here to know what ssteps you should take to make sure you get your baggage back. And if your baggage is damaged during transport, the airline has a guide that you can read here
If you lost an item, you can go to the lost and found counter at your arrival airport and they would help you track your lost item.
Check Norwegian Air International flight schedule click here
Norwegian Air International started operating in 2014 under the Norwegian Group, sharing the same branding as its parent the Norwegian Air Shuttle. It was established to take over its long haul route operations.
After a few years, on June 16, 2017 the airline launched its first route across the Atlantic to the United States of America from Edinburgh Airport and Stewart Airport, New York using a Boeing 737-800. A month after that, they used a 737 Max to complete a flight between Edinburgh Airport and Bradley International Airport, followed by a flight from Edinburgh to the Stewart International Airport.
There are various services you can enjoy during international long haul flights with Norwegian, such as movies, TV series, charging port(s) and snack bar.
For the meals, it is already included in the ticket fare for passengers who purchased LowFare+, Flex, Premium, and PremiumFlex ticket. However, passengers flying with the LowFare ticket can also pre-order their meals online up to 72 hours before departure. The price of meals is 35EUR, and you can both check the menu and order here this page.
To browse their selection of movies and TV series, click here
Norwegian Air International is the fully integrated subsidiary of Norwegian Air Shuttle, one of the biggest low cost carrier in Europe. The ICAO flight code for the airline is IBK and its IATA code is D8. The long haul airline operates from various bases in airports all over Europe, including Finland, Denmark, Italy, Spain, and the United Kingdom although their headquarter is located at the Dublin Airport.
The airline offers both direct and transit flights with more than 500 routes to more than 150 destinations all over the world. Some of the routes they offer is from Paris - Orly to Aalborg, Marrakech to Geneva, and bangkok to Florida in the USA.
Despite having been only established in 2014, the airline has received various awards for its service. One of the awards is the World’s Best Low-Cost, Long Haul Airline by the Skytrax World Airline Awards from 2015 to 2018. The airline has also received an award about its innovation, and awarded as the Most Innovative Company in Norway by the Innovasjonsmagasinet.
Its head office can be found at the Dublin Airport, Ireland.
|Albania||Tirana||Tirana International Airport Nënë Tereza|
|Argentina||Buenos Aires||Aeroparque Jorge Newbery|
|Argentina||Buenos Aires||Ministro Pistarini International Airport|
|Argentina||Cordoba||Ingeniero Aeronáutico Ambrosio L.V. Taravella International Airport|
|Argentina||Mendoza||Governor Francisco Gabrielli International Airport|
|Argentina||Neuquén||Presidente Perón International Airport|
|Argentina||Puerto Iguazú||Cataratas del Iguazú International Airport|
|Argentina||Salta||Martín Miguel de Güemes International Airport|
|Argentina||San Carlos de Bariloche||San Carlos de Bariloche Airport|
|Austria||Vienna||Vienna International Airport|
|Bosnia and Herzegovina||Sarajevo||Sarajevo International Airport|
|Brazil||Rio de Janeiro||Rio de Janeiro - Galeão International Airport||Begins 31 March 2019|
|Canada||Hamilton (ON)||John C, Munro Hamilton International Airport||Begins 31 March 2019|
|Canada||Montréal||Montréal–Pierre Elliott Trudeau International Airport|
|Cyprus||Larnaca||Larnaca International Airport|
|Czech Republic||Prague||Václav Havel Airport Prague|
|France||Ajaccio||Ajaccio Napoleon Bonaparte Airport|
|France||Marseille||Marseille Provence Airport|
|France||Nice||Nice Côte d'Azur Airport|
|France||Paris||Charles de Gaulle Airport||Terminal 1|
|France||Pointe-à-Pitre||Pointe-à-Pitre International Airport|
|France||Fort-de-France||Martinique Aimé Césaire International Airport|
|Germany||Berlin||Berlin Schönefeld Airport|
|Germany||Cologne||Cologne Bonn Airport|
|Germany||Munich||Munich Airport||Terminal 1|
|Greece||Athens||Athens International Airport|
|Greece||Cephalonia||Cephalonia International Airport|
|Greece||Chania||Chania International Airport|
|Greece||Corfu||Corfu International Airport|
|Greece||Heraklion||Heraklion International Airport|
|Greece||Kos||Kos International Airport|
|Greece||Preveza||Aktion National Airport|
|Greece||Rhodes||Rhodes International Airport|
|Greece||Santorini||Santorini (Thira) International Airport|
|Hungary||Budapest||Budapest Ferenc Liszt International Airport|
|Iceland||Reykjavik||Keflavik International Airport|
|Israel||Tel Aviv||Ben Gurion Airport|
|Italy||Catania||Catania - Fontanarossa Airport|
|Italy||Milan||Milan - Malpensa Airport|
|Italy||Olbia||Olbia Costa Smeralda Airport|
|Italy||Palermo||Falcone Borsellino Airport|
|Italy||Pisa||Pisa International Airport|
|Italy||Rome||Leonardo da Vinci - Fiumicino Airport||T3|
|Italy||Venice||Venice Marco Polo Airport|
|Jordan||Amman||Queen Alia International Airport|
|Jordan||Aqaba||King Hussein International Airport|
|Kosovo||Pristina||Pristina International Airport|
|Latvia||Riga||Riga International Airport|
|Lithuania||Palanga||Palanga International Airport|
|Malta||Valletta||Malta International Airport|
|Morocco||Agadir||Agadir-Al Massira Airport|
|Morocco||Marrakech||Marrakech Menara Airport|
|Netherlands||Amsterdam||Amsterdam Airport Schiphol|
|Norway||Ålesund||Ålesund Airport, Vigra|
|Norway||Andenes||Andøya Airport, Andenes|
|Norway||Bergen||Bergen Airport, Flesland|
|Norway||Harstad/Narvik||Harstad/Narvik Airport, Evenes|
|Norway}Haugesund||Haugesund Airport, Karmøy|
|Norway||Kirkenes||Kirkenes Airport, Høybuktmoen|
|Norway||Kristiansand||Kristiansand Airport, Kjevik|
|Norway||Lakselv||Lakselv Airport, Banak|
|Norway||Longyearbyen||Longyearbyen Airport, Longyear|
|Norway||Molde||Molde Airport, Årø|
|Norway||Oslo||Oslo Airport, Gardermoen|
|Norway||Sandefjord||Sandefjord Airport, Torp|
|Norway||Stavanger||Stavanger Airport, Sola|
|Norway||Tromsø||Tromsø Airport, Langnes|
|Norway||Trondheim||Trondheim Airport, Værnes|
|Poland||Gdańsk||Gdańsk Lech Wałęsa Airport|
|Poland||Szczecin||"Solidarity" Szczecin–Goleniów Airport|
|Poland||Warsaw||Warsaw Chopin Airport|
|Portugal||Funchal||Cristiano Ronaldo International Airport|
|Serbia||Belgrade||Belgrade Nikola Tesla Airport|
|Spain||Barcelona||Barcelona-El Prat Airport||T2|
|Spain||Las Palmas||Gran Canaria Airport|
|Spain||Madrid||Adolfo Suárez Madrid–Barajas Airport||T2|
|Spain||Murcia||Murcia-San Javier Airport|
|Spain||Palma de Mallorca||Palma de Mallorca Airport|
|Spain||Tenerife||Tenerife South Airport|
|Sweden||Gothenburg||Göteborg Landvetter Airport|
|Sweden||Stockholm||Stockholm Arlanda Airport||Terminal 4, 5|
|Thailand||Krabi||Krabi International Airport|
|United Arab Emirates||Dubai||Dubai International Airport||Terminal 1|
|United Kingdom||Edinburgh||Edinburgh Airport|
|United Kingdom||London||Gatwick Airport||South Terminal|
|United Kingdom||Manchester||Manchester Airport|
|United States||Austin||Austin-Bergstrom International Airport|
|United States||Boston||Logan International Airport|
|United States||Chicago||O’Hare International Airport|
|United States||Denver||Denver International Airport|
|United States||Fort Lauderdale||Fort Lauderdale-Hollywood International Airport||Terminal 3|
|United States||Las Vegas||McCarran International Airport|
|United States||Los Angeles||Los Angeles International Airport (LAX)||TBIT|
|United States||Miami||Miami International Airport||Begins 31 March 2019|
|United States||Newark||Newark Liberty International Airport (EWR)||Terminal B|
|United States||Newburgh||New York Stewart International Airport|
|United States||New York City||John F. Kennedy International Airport (JFK)||Terminal 1|
|United States||Oakland||Oakland International Airport|
|United States||Orlando||Orlando International Airport|
|United States||Providence||T.F. Green Airport|
|United States||San Francisco||San Francisco International Airport||Begins March 31 2019|
|United States||Seattle||Seattle-Tacoma International Airport|
|United States||Tampa||Tampa International Airport|
Terms & Conditions
Terms and Conditions
For the complete Norwegian Air International Conditions of Carriage, you can click here
The airline has different uniforms for their male and female flight attendants. The male flight attendants wear a set of bold plaid suit jacket in navy, paired with a crisp white shirt and navy blue tie and pants. The uniform for the female flight attendants also wears similar colours, only without the bold plaid.
Not including other subsidiaries of the Norwegian Air subsidiaries, here is the fleet operating under Norwegian Air International.
|Boeing 737 Max 8||9||-||189|
It is possible for passengers flying long haul international flights with Norwegian Air to select their preferred seats. In fact, it is already included in the ticket fare of all classes except for the LowFare ticket.