Information Baggage of Thai Aiways

Free Baggage
Checked Baggage Policy by Weight Concept applicable to Purely Domestic Sectors

Carry on baggage
In addition to the checked baggage allowance, each passenger is allowed to hand carry one baggage at maximum length 56 cm (22 inches), width 45 cm (18 inches), thickness 25 cm (10 inches). These dimensions include wheels, handles, and side pockets. Total weight of the carry-on baggage must not exceed seven kg (15 lb). Passengers are required to place the baggage in the overhead compartment or under their own seat.
Passengers can bring the following items free of charge :
• Handbag/wallet/purse with the maximum length 37.5 cm (15 inches), width 25 cm (10 inches), depth 12.5 cm (5 inches), or the total of three dimensions do not exceed 75 cm (30 inches) with the total weight not exceeding 1.5kgs(3.3lb). Notebooks, or portable personal computers are also applied with this condition.
• Walking sticks (crutches) used by elderly passengers, sick passengers, and handicapped passengers
• Camera or small binoculars
• Infant food

Check-in Times

Counter check in
Check-in counters open 2 (two) hours before scheduled departure and close 30 minutes before scheduled departure. If you arrive late you will not be able to board and will need to buy a new ticket.

The times shown on this ticket or itinerary/receipt if applicable are the departure times of the aircraft. Check-in times, as advised by your carrier, or in the airline's timetable, are the latest times at which passengers can be accepted for travel, allowing the necessary time to complete all formalities. Flights cannot be held up for passengers arriving late, and no responsibility can be accepted in such cases.

Online Check-in
Online Check-in

Check in Time In Suvarnabhumi Airport
International flights: Check-in counters open daily between 04:30 am – 01:00 am on the following day and each flight will be closed 40 minutes before the scheduled departure time. All gates close 10 minutes before the scheduled departure time.

Domestic flights: Check-in counters open daily between 04:30 am – 22:30 am and each flight will be closed 30 minutes before the scheduled departure time. All gates close 10 minutes before the scheduled departure time.

Thai Aiways Call Center

• Online Feedback on Thai Airways Website

• Direct Contact Here:

  Office: ADDRESS: SILOM TICKET OFFICE

  485 SILOM ROAD, BANGRAK, BANGKOK 10500 THAILAND

  PHONE: (66-2) 288-7000

  FAX: (66-2) 288-7006

  E-mail: silomtkt@thaiairways.com

  Office: THAI CONTACT CENTER (RESERVATION)

  ADDRESS: 6 LARN LUANG ROAD, BANGKOK 10100

  THAILAND

  PHONE: (66-2) 356-1111

  FAX: (66-2) 356-2222

  E-mail: contact@service.thaiairways.com

  Office: THAI AIRWAYS INTERNATIONAL (TICKETING)

  ADDRESS: VIBHAVADI RANGSIT TICKET OFFICE

  89 VIBHAVADI RANGSIT ROAD, CHATTUCHAK, BANGKOK 10900 THAILAND

  PHONE: (66-2) 545-3691

  FAX: (66-2) 545-3199

  E-mail: headofctkt@thaiairways.com

Thai Airways Fare Rules

Thai Airways Flights Schedule

In 1960, Thai Airways Company (TAC) that serves the domestic flight routes in Thailand arrived at an agreement with the Scandinavian Airlines System (SAS) to form a joint venture to create an airline that will serve the international routes. SAS used to own 30% share of capital in Thai Airways International, which gradually decreases over the years. In 1977, the Thai government bought out the remaining SAS share in the airline, making Thai Airways fully government-owned. However, in 1991 the airline was listed in the Stock Exchange of Thailand (SET) allowing the people to buy their share in the airline.

As for the airline’s route history, its inaugural flight was from Bangkok to 9 overseas destinations in Asia from Bangkok in 1960, followed by the first intercontinental flight to Australia in 1971. Not long after, the airline launched its flight to Europe in 1972, and North America in 1980. However, the flights to North America have been stopped and restarted throughout the years, citing issues such as the high fuel cost as the reason. The last attempt to restart the flights to North America was in 2012 from Seoul to Los Angeles.

In Flight Comforts of Thai Airways

1. Free meals and drink
2. Entertainment: Movies, short film, game, music, news,etc
3. Electric device on board
4. Dutry Free Traveller (Thai Airways)
5. Entertainments for Children: toys, games and books
   6.THAI in-flight Wi-Fi internet service is offered on Airbus A380-800 and A330-330 (33H) flights.

Thai Airways International, or trading as THAI, is the flag carrier of Thailand that was formed in 1960 as a joint venture between Thai Airways Company and the Scandinavian Airlines System. In 1988, the airline merged with its parent company and domestic carrier of Thailand, Thai Airways Company and becoming the domestic and international airline that we know today.

The airline primarily operates from Bangkok Suvarnabhumi Airport, while its headquarter office is located in Vibhavadi Rangsit Road, Chatuchak District, Bangkok.

From its hubs in Suvarnabhumi Airport and Phuket International Airport, the airline flies to up to more than 60 destinations in countries all over the world not limited to the ones located in Asia but also Europe.

Suvarnabhumi Airport
All departing passengers should enter level 4 as check-in counters are located there.
International Flights

• Royal First Class passengers should enter Entrance 1 for check-in at the Royal First check-in lounge. Royal First Class passengers shall be escorted by the staff from curbside through all services.
• Royal Silk Class passengers should enter Entrance 1 for sit-down check-in service at Row A.
• Royal Orchid Plus Gold / Star Alliance Gold card members should enter Entrance 2 for dedicated check-in service at Row B.
• Group passengers should enter Entrance 2 for dedicated check-in at Row D.
• Economy Class passengers should enter Entrance 4/5 for common check-in at Row H/J.

Domestic Flights

• Royal Silk Class passengers should enter Entrance 2 for dedicated check-in service at Row B.
• Royal Orchid Plus Gold / Star Alliance Gold card members should enter Entrance 2 for dedicated check-in service at Row B.
• Economy Class passengers should enter Entrance number 2 for common check-in at Row C
• Group passengers should enter Entrance number 2 for dedicated check-in at Row C.
• CUSS or Common Use Self Service Check-in and Internet Check-in are also available for domestic travel. The CUSS are located between Row G and H. Dedicated bag drop - counters for CUSS and Internet Check-in are provided at Row C.

Thai Airways Terms and Condition

As a Thai airline, Thai Airways infuses as much of the Thai culture into its flight as possible including the uniforms of the cabin crew. The female flight attendants have two uniforms, the signature purple traditional Thai dress, and a set of matching purple blouse, blazer and skirt. However, the traditional Thai dress uniform is only allowed to be worn by Thai national flight attendants. Tying the uniform and the brand together is a fresh purple flower worn on their lapels.

The male cabin crew’s uniform is also in a shade of purple, matching the female counterparts. Their uniform consists of a white shirt, purple blazer and a matching tie, and black trousers.

The seats available for the passengers differ according to their fare class, be it economy (Economy and Premium Economy), business (Royal Silk Class), or first class (Royal First Class). The similarity between all the seats is that they are infused with Thai’s signature colours and the elegance and smoothness of silk following the airline’s tagline “Smooth as Silk”.

For seat selection, passengers can choose their seats prior to the flight by accessing the Manage Booking page on the airline’s official website, or at the check-in counter at the departure airport. However, advanced seat reservation cannot be done for domestic flights in all fare class types.