1. Inflight Meal

Scoot Café provides a selection of high-quality meals to pick from, ranging from hot meals, light meals, and long-haul meal bundles. Meals can be ordered before or during the flight, except for Scoot’s premium selection meals and long-haul meals, which must be pre-ordered up to 72hrs before flight.

Besides, Scoot Café also offers a variety of beverages (coffee, tea, soda, juice), liquor, snacks and desserts.

2. Inflight Shopping

Scoot offers various Scoot memorabilia, cosmetics, fragrances, chic accessories, liquor and many more. All of it can be paid in cash using United States dollar, the Euro, Great Britain pound, Australian dollar, Japanese Yen, Hong Kong dollar, Brunei dollar, Taiwan dollar, Renminbi, Korean Won and Indonesia Rupiah. Passengers can also make inflight payments using their credit card (American Express, Mastercard, Visa and JCB). Local currencies are not accepted, so, the return change will be given in Singapore Dollars.

3. Inflight Wi-Fi

Scoot's inflight Wi-Fi is available on all Scoot Boeing 787 Dreamliners. But, you must pre-purchase it when you book your flights or via Manage My Booking up to 4 hours prior to your flight departure.

Besides, Scoot also offers in-seat power outlets, so you can take non-stop selfies without having to worry about running out of battery juice.

4. ScootTV

Starting from September 2017, Scoot revived its streaming inflight entertainment service on Boeing 787 Dreamliner fleet and you can stream to your laptop, tablet or mobile phone by downloading the ScooTV app. During the flight, you can enjoy a variety of entertainment such as Hollywood blockbusters, Asian tearjerkers, binge-worthy television shows, and treats for the young ones.

1. Checked baggage

• FlyBag / FlyBagEat
  20kg allowance

• ScootBiz
  30kg allowance

2. Cabin baggage

• Economy
  Limited to 2 pieces including a laptop or handbag with combined weight not exceeding 10kg.

• ScootBiz
  Limited to 2 pieces including a laptop or handbag with combined weight not exceeding 15kg.

• Extra Cabin Bag!
  Scoot's Extra Cabin Bag1 option allows guests in Economy to purchase an extra 7kg cabin baggage allowance, in addition to the standard 10kg already provided!

Important

Effective from 1 July 2019, all Scoot flights to/from Jakarta, Indonesia, will arrive at/depart from Terminal 2F of Soekarno-Hatta International Airport. Check-in counters for Scoot flights will be located at Terminal 2F, rows 90 – 92. Counters will open 2.5 hours before departure.

1. Airport Check-in

Scoot’s check in counters open 3 hours before scheduled departure for B787 flights, and 2.5 hours before scheduled departure for A320 flights. They close 60mins before scheduled departure with no exceptions.

All guests are strongly advised to arrive at the airport at least 120 minutes before departure so you may complete check-in procedures on time.

Scoot's check-in counters at Singapore Changi Airport are located at Row 10 - 12, Terminal 2.

Notes:

Effective from 22 October 2019, all Scoot flights* to/from Singapore will arrive at/depart from Terminal 1 of Singapore Changi Airport. Scoot’s check-in facilities at Terminal 1 will be located at rows 5 -7, Level 2.

• Customers travelling on these flights on 22 October 2019 should still proceed to Terminal 2 to check in for their flights:

  • TR154 Singapore-Harbin
  • TR898 Singapore-Taipei
  • TR116 Singapore-Zhengzhou
  • TR138 Singapore-Tianjin
  • TR186 Singapore-Qingdao
  • TR712 Singapore-Athens
  • TR156 Singapore-Shenyang

• Customers travelling on flight TR288 Singapore-Denpasar on 17 September 2019 should proceed to Terminal 1, and look for Scoot counters at rows 5 -7 to check-in for their flight.

2. Online Check-in

Check in online between 72 hours and 1 hour before departure. Web Check-in is eligible for All Scoot flights departing from Singapore, Perth, Gold Coast, Sydney, India, Seoul, Japan and Berlin.

Web Check-in is available for:

• Individual or group travellers (excluding travel agent bookings)
• Guests with only carry-on baggage or check-in baggage
• Point-to-point journeys (i.e.no flight connections)
• Bookings made through FlyScoot.com, Scoot Call Centre or 3rd-party travel websites

Web Check-in is NOT available for:
- Guests who require special assistance
- Bookings made through group travel agents
- Traveling with multiple connecting flights
- Passengers who have purchased MaxYourSpace
- Passengers who are awaiting confirmation of their MaxYourSpace or Bid 4 Biz purchases
- Passengers who travelling with infants

3. Self Check-in

Self Service Check-in is made possible with our Auto Check-in kiosks at below airports:

• Singapore Changi Airport (Self-Service Check-in is available from 18hrs to 70mins before flight for all flights departing from Singapore)

• Melbourne Tullamarine Airport (Self-Service Check-in is available from 3hrs to 65mins before flight for all flights departing from Melbourne)

4. Mobile Check-in

Mobile check-in is open from 72hrs to 1hr before flight departure and currently available to users whose bookings are made via the Scoot WeChat Mini Booking Site. Mobile Check-in is not available for flights departing to Honolulu or Jeddah and for booking with infant.

Scoot Office

Scoot Guest Relations
Scoot Tigerair Pte Ltd
Changi Airport Post Office PO Box 1091
Singapore 918158

※Any change flight is not allowed for connecting flight or code share flight.

Scoot (IATA code: TR) is a Singaporean low-cost airline owned by Singapore Airlines through its subsidiary, Budget Aviation Holdings. The airline’s head office is located at Changi Airport, Terminal 2. On 16 May 2016, Scoot joined the world’s largest low-cost carrier alliance, Value Alliance. Carrying the slogan “Escape the ordinary”, Scoot operates its flight to 60 destinations across the globe from its main hub in Singapore.

In November 2016, the parent company of Tigerair, Singapore Airlines announced a merger between Tigerair and Scoot.The merger was eventually finalized on 25 July 2017, with Tigerair and Scoot operating under the Scoot brand. Due to this merger, Scoot’s IATA code changed from TZ to TR, which was Tigerair’s IATA code.

With no sign of stopping, Scoot currently operates its flight service to 259 destinations across 16 countries around the world.

Important

1. Effective from 1 July 2019, all Scoot flights to/from Jakarta, Indonesia, will arrive at/depart from Terminal 2F of Soekarno-Hatta International Airport. Check-in counters for Scoot flights will be located at Terminal 2F, rows 90 – 92. Counters will open 2.5 hours before departure.

2. Effective from 22 October 2019, all Scoot flights* to/from Singapore will arrive at/depart from Terminal 1 of Singapore Changi Airport. Scoot’s check-in facilities at Terminal 1 will be located at rows 5 -7, Level 2.

Notes:

• Customers travelling on these flights on 22 October 2019 should still proceed to Terminal 2 to check in for their flights:

  • TR154 Singapore-Harbin
  • TR898 Singapore-Taipei
  • TR116 Singapore-Zhengzhou
  • TR138 Singapore-Tianjin
  • TR186 Singapore-Qingdao
  • TR712 Singapore-Athens
  • TR156 Singapore-Shenyang

• Customers travelling on flight TR288 Singapore-Denpasar on 17 September 2019 should proceed to Terminal 1, and look for Scoot counters at rows 5 -7 to check-in for their flight.

Information of terms and condition of Scoot click here