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IntroductionCebu Pacific (5J) is a low cost carrier airline flying to domestic & international routes. The airline gives the passenger with a cabin baggage allowance of 7 kg and maximum size of 36 cm x 23 cm x 56 cm (L x W x H). Free checked baggage allowance is not included in the flight Airport check in time at the airport starts from 180 minutes prior to the scheduled flight departure time. Check in online is possible for flight with the airline on Cebu Pacific official website page. It can be done 7 days prior to departure time.
How to Book1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected payment method. 6. Get your Cebu Pacific flight e-ticket in the My Booking page, or in your email.
How to PayThe payment for your Cebu Pacific ticket on Airpaz can be processed via bank credit card, bank transfer, PayPal, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.
Company ProfileCebu Pacific operating with IATA code (5J) and ICAO code CEB, is a low cost carrier airline that flies domestic & international routes. The airline flies to destinations all over the world from its main hub located in Mactan-Cebu International Airport (CEB) and Manila International Airport (MNL). Although the airline operates using the name Cebu Pacific, it is the trade name for Cebu Air, Inc.. The leader of the company is Lance Y. Gokongwei. The address of the head office is Philippines. Cebu Pacific is a member of Value Alliance.
HistoryCebu Pacific operating with IATA code (5J) and ICAO code (CEB) is operated under Cebu Air, Inc.. In 1988, this airline was founded. Over the years, Cebu Pacific continues to improve its business by offering a worthwhile and pleasant experience for their customers. This airline was first commenced on 08-03-1996. Cebu Pacific has won Budgies and Travel Awards in 2012 and Digital Filipino Web Awards in 2011,and has been rated 7 stars for COVID-19 Safety Compliance by Airline Ratings .
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Call CenterIf you have inquiry for the airline or are facing issues during your travel such as lost baggage or delayed flights, you can directly contact the airline. The Cebu Pacific call center can be contacted on one of the following phone numbers :
Live ChatAnother way is to access their live chat page here.
Facilities and ServicesCebu Pacific
Cabin BaggagePassengers using the service of Cebu Pacific are given a cabin baggage allowance, the max weight of the luggage is 7 kg and the maximum dimension of the baggage put in the cabin is 36 cm x 23 cm x 56 cm (L x W x H).
Checked BaggageFree checked baggage allowance is not provided for the passengers flying on Cebu Pacific.
Excess BaggageExcess checked baggage allowance weight can be bought on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.
The size of the standard seat for the Economy Class fare in Cebu Pacific is 31"- 32" seat pitch and 17" - 18" seat width.
Inflight Free SnackDuring flights with Cebu Pacific free snack/beverage is not provided.
Meal OrderAccording to the availability, passengers can order meal to enjoy in their flight. For the airline's beverages and meals menu, click here.
Inflight WifiInflight WiFi is available during flight with Cebu Pacific.
Web Check-inPassengers can check in online through the official website of Cebu Pacific. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 7 days prior to scheduled departure time.
Airport Check-inAirport check in can be done in the Cebu Pacific check-in counters 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.
Kiosk Check-inCebu Pacific provides kiosk check-in services for the passengers, which can be accessed at the departure city airport according to the availability. For more information on this service, contact the airline call center. The check in time is 8 hours before the flight departure time.
App Check-inIt is possible for Cebu Pacific passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, download the Cebu Pacific mobile application on their smartphone. The check in time is 168 hours before the scheduled flight departure time.
Terms and ConditionsCebu Pacific
For further information, read the Conditions of Carriage of Cebu Pacific, click here.