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Vistara (UK) is a full flight airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum size of 55 cm x 40 cm x 20 cm (L x W x H). The passengers flying international route with Vistara will get checked baggage allowance of 30 kg, while the domestic flight passengers is provided with 15 kg. Passengers can check in at the airport 180 minutes prior to the scheduled flight departure time. Check in online is available for flight on Vistara official website. It can be processed 2 days prior to departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Process payment through the selected payment method. 6. Receive your Vistara flight e-ticket in the My Booking page, or in your registered email.

How to Pay

The payment for your Vistara ticket on Airpaz can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.



Company Profile

Vistara operating with IATA code (UK) and ICAO code VTI, is a full flight airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Indira Gandhi International Airport (DEL). Tata SIA Airlines Limited is the owner of the trade name Vistara. The leader of the company is Vinod Kannan. The address of the head office is India.


Vistara operating with IATA code (UK) and ICAO code (VTI) runs under the management of Tata SIA Airlines Limited. The airline was founded in 2013. Over time, Vistara intends to serve their passengers by innovating its services. This airline began its operation on 09-01-2015. The first ever flight route was Delhi (DEL) - Mumbai (BOM) using Airbus A320. Vistara has been awarded 2018 Most Passenger Friendly Airline by Ministry of Civil Aviation (Govt. of India), Airports Authority of India (AAI) and Federation of Indian Chambers of Commerce and Industry (FICCI),2019 Best Domestic Airline by Times Travel Awards and VFS Global,2021 Highest rank in India for Cabin Cleanliness by SKYTRAX Awards,2021 Highest rank in India for Cabin Cleanliness by SKYTRAX Awards,2021 Best Airline in India and Southern Asia by SKYTRAX Awards,2022 Best Domestic Airline – Ministry of Civil Aviation (Govt. of India), Airports Authority of India (AAI) and Federation of Indian Chambers of Commerce & Industry (FICCI),2022 Asia-Pacific’s Top 10 airlines for Best On-Time Performance by Cirium.

Flight Attendant

Vistara cabin crew wears a uniform that is dominated by purple with a motives. For male flight attendants, they wear White long sleeve with black vest suit and purple tie with black trousers. For female flight attendants, they wear purple dress with blue V shaped collar with purple skirt. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. Apart from that, it also represents the airlines brand's identity perfectly.


Vistara has a number of aircrafts, all of which can be seen below:
Type Quantity
Airbus A320-200 6
Airbus A320neo 34
Airbus A321neo 4
Boeing 737-800 5
Boeing 787-9 2

Call Center

If you have inquiries for the airline or are facing any difficulty on your flight such as cancelled flights or lost baggage, you can directly contact the airline. One of the ways to contact the airline is by sending an email to custrelations@airvistara.com. The Vistara contact support can be contacted on one of the following phone numbers :
Country Phone
India (+91) 9289228888

Live Chat

Another way is to access their live chat page here.

Facilities and Services



Cabin Baggage

Passengers using the service of Vistara are given a cabin baggage allowance, the max weight of the luggage is 7 kg and the maximum dimension of the baggage put in the cabin is 55 cm x 40 cm x 20 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is provided for the passengers flying on Vistara. Passengers are allowed to check in up to 15 kg of luggage on domestic route, and 30 kg on international routes.

Excess Baggage

Extra checked baggage allowance weight cannot be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Vistara Economy Seat Size Image

Economy Class

The size of the standard seat for the Economy Class fare in Vistara is 30" - 32" seat pitch and 18" seat width.

Vistara Business Seat Size Image

Business Class

The size of the standard seat for the Business Class fare in Vistara is 40" seat pitch and 20" seat width.

Inflight Comfort

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Inflight Entertainment

Vistara provides services and in-flight entertainment for the passengers during flight on their aircraft, such as Magazine,TV shows,movies,music.

Inflight Free Snack

Free snack/beverage is not available during flights with Vistara.
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Meal Order
Passengers can order food to enjoy in their flight according to the availability. For the airline's beverages and meals menu, click here.
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Inflight Wifi

Vistara provides inflight WiFi for the passengers.
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Privilege Program

Vistara has a privilege program for their loyal customers, and further detail on it can be checked here.



Web Check-in

Through the official website of Vistara, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Vistara check-in counters 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Vistara passengers, and could be accessed at the departure airport according to the availability. For further information on this service, contact the airline call center. The check in time is 24 hours before the scheduled flight departure time.

App Check-in

It is possible for Vistara passengers to check in through the airline’s official mobile (Android/iOS) application. To do this, download the Vistara mobile application on their smartphone. The check in time is 48 hours before the flight departure time.

Terms and Conditions

For the complete Conditions of Carriage of Vistara, click here.

Fare Rules

a. Cancellation and Refund

Ticket with the airline can be cancelled and refunded.

b. Reschedule

Changes such as reschedule can be made to the flight tickets by directly contacting the airline. For further information on Vistara flight tickets and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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