Citilink

Introduction

Citilink (QG) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and maximum dimension of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The domestic route flight ticket fare includes free checked baggage allowance of 15 kg. Airport check in time at the airport starts from 180 minutes prior to the flight departure time. Check in online is allowed for flights on Citilink official website page. It can be processed 2 days before scheduled departure time.

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process your payment through the selected method. 6. Get your Citilink flight e-ticket in the My Booking page, or in your registered email.

How to Pay

Payment for your Citilink ticket booking on Airpaz.com can be processed via bank bank transfer, PayPal, credit card, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

Company Profile

Citilink which operates with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). Although the airline operates using the name Citilink, it is the trade name for PT Citilink Indonesia. The leader of the company is Dewa Kadek Rai. The address of the head office is Indonesia.

History

Citilink operating with IATA code (QG) and ICAO code (CTV) runs under the management of PT Citilink Indonesia. In 2001, this airline was founded. During its period of development, Citilink continues to flourish its business by offering a worthwhile and enjoyable experience for their passengers. This airline began its operation on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has won 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest with black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab and green skirt have a gurdo aji pattern, green trouser special make hijab. Apart from a beautifully made uniform, Citilink cabin crew have earned an outstanding reputation for its excellent flight services and safety quality.

Fleet

Citilink operates using a number of airplanes, all of which can be seen in the following table:

Live Chat

Another way is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of Citilink, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Citilink check-in counters 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Citilink does not provide kiosk check in services for the passengers.

App Check-in

It is possible for Citilink passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, download the Citilink mobile application on their mobile phone. The check in time is 48 hours before the scheduled departure time.

Fare Rules