EVA Air
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Overview
EVA AirIntroduction
EVA Air (BR) is a full flight airline flying to international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum size of 36 cm x 23 cm 56 cm (L x W x H). The passengers flying international route with EVA Air will get checked baggage allowance of 23 kg. Passenger can start checking in at the airport 180 minutes before the scheduled departure time. Check in online is possible for flight on EVA Air official website. It can be done 2 days prior to flight departure time.How to Book
1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Process your payment through the selected method. 6. Receive your EVA Air flight e-itinerary in the My Booking page, or in your registered email.How to Pay
Payment for your EVA Air booking on Airpaz.com can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.About
EVA AirCompany Profile
EVA Air which operates with IATA code (BR) and ICAO code EVA, is a full flight airline that flies international routes. The airline serves flights to destinations all over the world with its main hub located in Taoyuan International Airport (TPE). Although the airline operates using the name EVA Air, it is the trade name for EVA Air Corporation. The leader of the company is Chang Yung-fa. The address of the head office is Taiwan. EVA Air is a member of Star Alliance.History
EVA Air operating with IATA (BR) and ICAO (EVA) runs under the management of EVA Air Corporation. In 1989, this airline was established. Throughout the years, EVA Air always strives to become one of the leading airlines in the future. This airline began its operation on 01-07-1991. The first ever flight route was Taipei (TPE) - Bangkok (BKK) using Boeing 767-300ER. EVA Air has won 2007 “Best Wines on the Wing” by Global Traveler,ranked 1st as the 2008 “Best Ideal Brand of International Airline” from the surveys of Taiwanese consumers, Management Magazine,ranked 6th of 2008 “Air Cargo Excellence Award” by Air Cargo World,ranked 1st of “Best Premium Economy Class” in the 2008 by SKYTRAX,2014 Top 10 “The World’s Best Long-Haul Airlines” by The Telegraph, U.K.,“Top 10 Major Airlines in Asia Pacific” and “Best Airline- Taiwan” by TripAdvisor in 2017,the 9th of “World’s Safest Airlines” by AERO International in 2020,the 6th of “World’s Top-20 Safest Airlines”, “World’s Top Twenty COVID-19 Compliant Airlines” with “Seven Star Certification for COVID-19 Epidemic Prevention” by AirlineRatings.com in 2021.Flight Attendant
Fleet
| Type | Quantity |
|---|---|
| Boeing 787-10 | 6 |
| Boeing 787-9 | 4 |
| Boeing 777-300ER (77M) | 13 |
| Boeing 777-300ER (77A) | 11 |
| Boeing 777-300ER (77B) | 10 |
| Airbus A330-300 | 9 |
| Airbus A330-200 | 3 |
| Airbus A321-200 | 24 |
Call Center
If you have inquiries for the airline or are facing difficulties on your flight such as cancelled flights or lost baggage, you can contact the airline. The EVA Air customer service can be contacted on one of the following phone numbers :| Country | Phone |
|---|---|
| Taiwan | (+886)-2-25011999 |
| Hong Kong | (+852)-28109251 |
| China (Shanghai) | (+86)-21-3861-3999 |
| China (Beijing) | (+86)-21-400-820-5890 |
| Japan | (+81)570-666-737 |
| South Korea | (+82)-2-7560015 |
| Vietnam (Hanoi) | (+84)-24-39361600~02 |
| Vietnam (Ho Chi Minh) | (+84)-28-38224488 |
| Thailand (Bangkok) | (+66)-2-3027300 |
| Thailand (Chiang Mai) | (+66)-52-135-200 |
| Malaysia (Kuala Lumpur) | (+60)-3-2181 1000 |
| Singapore | (+65)-62261533 |
| Philippines | (+63)-2-7-7531380 / (+63)-2-7-7531381 / (+63)-2-7-7531382 |
| New Zealand | (+64)-9-9697608 |
| Canada (Vancouver) | (+1)-604-303-3338 |
| Canada (Toronto) | (+1)-416-598 8808 |
| USA | (+1)-646-278-6060 |
| Netherlands | (+31)-20-5759166 |
| Greece | (+30) 210-4286844 / (+30) 210-4286845 |
| Germany | (+49)-69-9291090 |
| United Kingdom | (+44)-20-7380-8300 |
| France | (+33)-1-41439111 |
| United Arab Emirates | (+971) 4 3934555 |
Live Chat
Another way is to go to their live chat page here.Facilities and Services
EVA AirBaggage
Cabin Baggage
Passengers of EVA Air are provided a cabin baggage allowance included in their ticket fare. The maximum weight of the luggage is 7 kg, and the maximum dimension of the baggage put in the overhead cabin is 36 cm x 23 cm 56 cm (L x W x H).Checked Baggage
Free checked baggage allowance is available for the passengers flying on EVA Air. Passengers flying domestic flight do not get checked baggage allowance, but passengers on international routes have 23 kg free checked baggage allowance.Excess Baggage
Excess checked baggage allowance can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.Seat
Economy Class
The size of the standard seat for the Economy Class fare in EVA Air is 31" - 32" seat pitch and 17.7" seat width.
Business Class
The standard seat size of the EVA Air Business Class fare is 45" seat pitch and 21" seat width.
Inflight Comfort
Inflight Entertainment
EVA Air provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV,movie,games,magazine,shopping.Inflight Free Snack
During flights with EVA Air free snack/beverage is provided. Meal Order
According to the availability, passengers can order meal to enjoy during their flight. For the airline's meals and beverages menu, click here. Inflight Wifi
EVA Air provides inflight WiFi for the passengers. Privilege Program
Privilege program is available for the loyal customers of EVA Air, and further detail on it can be accessed here.Check-in
EVA AirWeb Check-in
Through the official website of EVA Air, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.Airport Check-in
Airport check in can be done in the EVA Air check-in counters 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.Kiosk Check-in
EVA Air provides kiosk check-in services for the passengers, that could be accessed at the departure airport depending on the availability. For more information on this service, contact the airline. The check in time is 3 hours prior to the flight departure time.App Check-in
App check-in through the airline’s official mobile (Android/iOS) application is possible. To do so, download the EVA Air mobile application on their mobile phone. The check in time is 48 hours before the scheduled flight departure time.Terms and Conditions
EVA AirFor further information, read the Terms and Conditions of EVA Air, click here.
