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Eva Air flight attendant image
Eva Air fleet image
Eva Air Economy Class seat image
Eva Air Business Class seat image
Eva Air inflight entertainment image
Eva Air meals menu image
Eva Air wifi image
Eva Air privilege program image

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EVA Air (BR) is a full flight airline flying to international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum size of 36 cm x 23 cm 56 cm (L x W x H). The passengers flying international route with EVA Air will get checked baggage allowance of 23 kg. Passenger can start checking in at the airport 180 minutes before the scheduled departure time. Check in online is possible for flight on EVA Air official website. It can be done 2 days prior to flight departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Process your payment through the selected method. 6. Receive your EVA Air flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your EVA Air booking on Airpaz.com can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.



Company Profile

EVA Air which operates with IATA code (BR) and ICAO code EVA, is a full flight airline that flies international routes. The airline serves flights to destinations all over the world with its main hub located in Taoyuan International Airport (TPE). Although the airline operates using the name EVA Air, it is the trade name for EVA Air Corporation. The leader of the company is Chang Yung-fa. The address of the head office is Taiwan. EVA Air is a member of Star Alliance.


EVA Air operating with IATA (BR) and ICAO (EVA) runs under the management of EVA Air Corporation. In 1989, this airline was established. Throughout the years, EVA Air always strives to become one of the leading airlines in the future. This airline began its operation on 01-07-1991. The first ever flight route was Taipei (TPE) - Bangkok (BKK) using Boeing 767-300ER. EVA Air has won 2007 “Best Wines on the Wing” by Global Traveler,ranked 1st as the 2008 “Best Ideal Brand of International Airline” from the surveys of Taiwanese consumers, Management Magazine,ranked 6th of 2008 “Air Cargo Excellence Award” by Air Cargo World,ranked 1st of “Best Premium Economy Class” in the 2008 by SKYTRAX,2014 Top 10 “The World’s Best Long-Haul Airlines” by The Telegraph, U.K.,“Top 10 Major Airlines in Asia Pacific” and “Best Airline- Taiwan” by TripAdvisor in 2017,the 9th of “World’s Safest Airlines” by AERO International in 2020,the 6th of “World’s Top-20 Safest Airlines”, “World’s Top Twenty COVID-19 Compliant Airlines” with “Seven Star Certification for COVID-19 Epidemic Prevention” by AirlineRatings.com in 2021.

Flight Attendant

Eva Air flight attendant image
EVA Air cabin crew wears a uniform in verdelite. For male flight attendants, they wear white shirts with green waistcoat and green pants. For female flight attendants, they wear verdelite upper dress with verdelite lower dress. The design itself represents their strong commitment to create an excellent passengers' experience throughout the flight.


Eva Air fleet image
EVA Air operates using a number of airplanes, all of which can be seen in the following table:
Type Quantity
Boeing 787-10 6
Boeing 787-9 4
Boeing 777-300ER (77M) 13
Boeing 777-300ER (77A) 11
Boeing 777-300ER (77B) 10
Airbus A330-300 9
Airbus A330-200 3
Airbus A321-200 24

Call Center

If you have inquiries for the airline or are facing difficulties on your flight such as cancelled flights or lost baggage, you can contact the airline. The EVA Air customer service can be contacted on one of the following phone numbers :
Country Phone
Taiwan (+886)-2-25011999
Hong Kong (+852)-28109251
China (Shanghai) (+86)-21-3861-3999
China (Beijing) (+86)-21-400-820-5890
Japan (+81)570-666-737
South Korea (+82)-2-7560015
Vietnam (Hanoi) (+84)-24-39361600~02
Vietnam (Ho Chi Minh) (+84)-28-38224488
Thailand (Bangkok) (+66)-2-3027300
Thailand (Chiang Mai) (+66)-52-135-200
Malaysia (Kuala Lumpur) (+60)-3-2181 1000
Singapore (+65)-62261533
Philippines (+63)-2-7-7531380 / (+63)-2-7-7531381 / (+63)-2-7-7531382
New Zealand (+64)-9-9697608
Canada (Vancouver) (+1)-604-303-3338
Canada (Toronto) (+1)-416-598 8808
USA (+1)-646-278-6060
Netherlands (+31)-20-5759166
Greece (+30) 210-4286844 / (+30) 210-4286845
Germany (+49)-69-9291090
United Kingdom (+44)-20-7380-8300
France (+33)-1-41439111
United Arab Emirates (+971) 4 3934555

Live Chat

Another way is to go to their live chat page here.

Facilities and Services



Cabin Baggage

Passengers of EVA Air are provided a cabin baggage allowance included in their ticket fare. The maximum weight of the luggage is 7 kg, and the maximum dimension of the baggage put in the overhead cabin is 36 cm x 23 cm 56 cm (L x W x H).

Checked Baggage

Free checked baggage allowance is available for the passengers flying on EVA Air. Passengers flying domestic flight do not get checked baggage allowance, but passengers on international routes have 23 kg free checked baggage allowance.

Excess Baggage

Excess checked baggage allowance can be purchased on Airpaz. Disclaimer: Information stated above is intended for general guide only, and may be changed by the airline with no prior notification. Contact the airline for further information.


Eva Air Economy Class seat image

Economy Class

The size of the standard seat for the Economy Class fare in EVA Air is 31" - 32" seat pitch and 17.7" seat width.

Eva Air Business Class seat image

Business Class

The standard seat size of the EVA Air Business Class fare is 45" seat pitch and 21" seat width.

Inflight Comfort

Eva Air inflight entertainment image

Inflight Entertainment

EVA Air provides services and in-flight entertainment for the passengers during flight on their aircraft, such as TV,movie,games,magazine,shopping.

Inflight Free Snack

During flights with EVA Air free snack/beverage is provided.
Eva Air meals menu image
Meal Order
According to the availability, passengers can order meal to enjoy during their flight. For the airline's meals and beverages menu, click here.
Eva Air wifi image

Inflight Wifi

EVA Air provides inflight WiFi for the passengers.
Eva Air privilege program image

Privilege Program

Privilege program is available for the loyal customers of EVA Air, and further detail on it can be accessed here.



Web Check-in

Through the official website of EVA Air, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the EVA Air check-in counters 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

EVA Air provides kiosk check-in services for the passengers, that could be accessed at the departure airport depending on the availability. For more information on this service, contact the airline. The check in time is 3 hours prior to the flight departure time.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do so, download the EVA Air mobile application on their mobile phone. The check in time is 48 hours before the scheduled flight departure time.

Terms and Conditions

For further information, read the Terms and Conditions of EVA Air, click here.

Fare Rules

a. Cancellation and Refund

Flight ticket with the airline cannot be cancelled.

b. Reschedule

Changes such as reschedule may not be made for flight tickets of EVA Air. For more complete information on EVA Air flight ticket and fare rules, click here. Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.

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