Euskalduna Azkuna Center by Next Stop Bilbao

This property will not accommodate hen, stag or similar parties. Please inform Euskalduna Azkuna Center by Next Stop Bilbao in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. If you cause damage to the property during your stay, you could be asked to pay up to EUR 300 after check-out, according to this property's Damage Policy. Arrival at the apartment is autonomous, although it can be in person - from 5:00 p.m. to 9:00 p.m. - (subject to availability, and upon request) -. A link will be sent to complete hotel registration (mandatory by law). The day before your arrival we will contact you to send you access for self-check-in or the time for your in-person check-in. *If your arrival is after 9:00 p.m., a supplement of €30 will apply. This supplement will cover the following: physical or telephone assistance if necessary, and coverage until the entrance of the accommodation. In the case of arrivals after 10:00 p.m., arrival will always be autonomous, and we will send you instructions / leave the keys or entry cards in a locker. If you cannot access by your own means, you will be sent instructions for using an alternative solution, in case you cannot access with the smart-lock. -The Early Check - In and Late Check - Out service can be used, subject to availability and a supplement of €20 will be charged for them. If this service is available, it will be co-signed 24 hours before entry/exit. -All belongings or valuable objects must be stored and cared for by our guests. Next Stop Bilbao is not responsible for any loss or damage to belongings caused by neglect or mishandling. -All communication will preferably be done through the platform or through a WHATS number that will be provided to you after booking. It is IMPORTANT to follow the instructions and watch the videos so that you do not have any problems when accessing the apartment. ***We will not be responsible if the guest has not been able to access the apartment due to not following the steps shown in the advertisement***