
Emirates (EK)

เส้นทางยอดนิยม
Baggage
Cabin baggage allowances
Generally, the amount of cabin baggage you may bring depends on which service class you are flying.
First Class and Business Class customers are permitted two pieces of carry-on baggage: one briefcase plus either one handbag or one garment bag. The briefcase may not exceed 18 x 14 x 8 inches (45 x 35 x 20cm); the handbag may not exceed 22 x 15 x 8 inches (55 x 38 x 20cm); the garment bag can be no more than 8 inches (20cm) thick when folded. The weight of each piece must not exceed 7kg (15lb).
Economy Class customers are permitted one (1) piece of carry-on baggage that should not exceed 22 x 15 x 8 inches (55 x 38 x 20cm) and must weigh no more than 7kg (15lb).
Note: For customers boarding in India, you are allowed one piece of carry-on baggage. The size of the carry-on baggage may not exceed 115cmcentimeter or 45.3 inches (length + width + height).
Note: For all flights departing from Brazil customers can carry up to 10kg of cabin baggage.
Duty free purchases such as liquor, cigarettes and perfume are also permitted in reasonable quantities for all service classes. However, liquid restrictions in effect in many airports may prevent these items from getting past security screening points. More about liquid restrictions
Customers travelling with infants
Customers in any class of service who are travelling with an infant
are permitted one extra piece of checked-in baggage that may not exceed 22 x 15 x 8 inches (55 x 38 x 20cm) in size or 22lb (10kg) where the weight concept applies and 50lb (23kg) where the piece concept applies.
In addition, customers travelling with infants (and without a child seat) are permitted to bring one carry-cot or one fully collapsible stroller into the cabin if there is room. If there is no space for these items in the cabin, they will have to be checked. However, if checked, they will not count against your baggage allowance.
Checked baggage
Infant baggage allowances vary depending on whether the Weight Concept or Piece Concept applies
Weight Concept:
Up to 10kgkilograms (22lbpounds) additional baggage, in addition to your usual baggage allowance.
Piece Concept:
One extra piece of baggage in addition to your usual baggage allowance, regardless of cabin class. This extra piece must be 23kgkilograms (50lbpounds) or less, with total dimensions (length +plus width +plus height) not exceeding 115cmcentimeters (45 inches).
Cabin baggage
Passengers travelling with infants in any class are also permitted one (1) handbag for inflight necessities and infant food (weight must not exceed 5 kg/11lb) and one (1) fully collapsible stroller or carry-cot as a carry-on item, as long as cabin space is available and you are not bringing a child seat. If no space is available in the cabin, the stroller/carry-cot must be transported as checked baggage in the hold.
Handbag: 55 xby 38 xby 20cmcentimeters (22 xby 15 xby 8 inches).
more about cabin baggage rules click here
Checked bags
Emirates has one of the most generous baggage policies in the world.
You can use our baggage allowance calculator
to check the baggage policies and the excess baggage rates for your journey. If you’re an Emirates Skywards Platinum, Gold or Silver member, you could also enjoy extra baggage allowances.
Weight concept
The weight concept applies to all routes, excluding travel to or from destinations in Canada, North America and South America. For travellers in Emirates Economy Class, your baggage allowance depends on the type of fare you’ve purchased.
When you fly with Emirates to and from destinations outside the Americas, you can enjoy the following checked baggage allowances:
Economy Fare Brand | Business Class | First Class | ||||
---|---|---|---|---|---|---|
Ticket issued | Special | Saver | Flex | Flex Plus | All fare types | All fare types |
Before 20 June 16 | 30kg | 30kg | 30kg | 30kg | 40kg | 50kg |
On/after 20 June 16 | 20kg | 30kg | 30kg | 35kg | 40kg | 50kg |
If your allowance has increased after having a ticket reissued, we strongly recommend that you carry proof of your original baggage allowance (a print out or screenshot of the original ticket).
You can check in as many pieces of baggage as you need, as long as the total weight is less than the maximum baggage allowance of your class. However, each individual item must weigh less than 32kg in total.
If an individual item has total dimensions (length + width + height) greater than 300cm (118 inches), it can’t be checked in as baggage and will need to be sent as cargo or freight. There are no exceptions to this rule.
Piece concept (for Canada, North America, South America and flights from Africa)
If your journey includes any destinations in Canada, North America or South America, or you are flying from Africa, different baggage rules apply.
The total dimensions (length + width + height) of each piece must not exceed 150cm (59 inches). You’ll be charged an additional fee for any individual items exceeding dimensions of 150cm (59 inches), up to a maximum of 300cm (118 inches). If an individual item has total dimensions greater than 300cm (118 inches), it can’t be checked in as baggage and will need to be sent as cargo or freight.
If you check in two pieces of luggage (in any of our three classes), the total combined dimensions of both pieces should not exceed 300cm (118 inches).
Baggage allowances
For travel to and from Canada, North America and South America, and for travel from Africa, you can check in two bags of up to 23kg each in Economy Class, and two bags of up to 32kg each in First Class or Business Class.
Please note if you purchased a ticket before 1 August 2017 with a flight to or from Brazil, you can take two bags of up to 32kg each in Economy Class.
Travel from Australia, New Zealand or Asia
If your journey from Australia, New Zealand or Asia to North or South America includes a stopover in Dubai greater than 24 hours, or a sector in Europe or Africa, the weight concept will apply for the entire ticketed journey.
More information of checked bag rules click here
Check-In
Check in online here and save time at the airport. You can also choose your seat at no extra cost, and then print your boarding pass or receive a mobile boarding pass.
You can check in online between 48 hours and 90 minutes before your flight departs.
90—Get to the airport no later than 90 minutes before departure.
60—Go through security no later than 60 minutes before departure.
45—Boarding starts 45 minutes before your flight, and gates close 20 minutes before departure.
Contact
Country | Telephone |
---|---|
Afghanistan | 0766 676767 / 0788 676767 / 0788 404045 / 0775 404045 |
Algeria | 098 3299 298 |
Angola | +244 937 555 342 |
Argentina | +54 11 5355 1166 |
Australia | +61 1300 303 777 |
Austria | +43 1 206091999 |
Bahrain | +973 1 654 8989 |
Bangladesh | +880 2 956 3821 |
Belgium | +32 2 700 7007 |
Benin | +44 20 3320 2609 (International charges apply) |
Bolivia | "+57 1 745 88 89 / +57 1 745 88 90 / +57 1 745 88 91 |
Bosnia and Herzegovina | +44 20 3320 2609 (International charges apply) |
Brazil | +55 11 4700 1516 |
Bulgaria | +359 2 933 1066 |
Cambodia | +44 20 3320 2609 (International charges apply) |
Canada | +1 800 777 3999 |
Chile | +56 2 23 93 73 00 |
China | 400 882 2380 |
Colombia | +57 1 745 88 89 / +57 1 745 88 90 / +57 1 745 88 91 |
Comoros | +269 73 3144 / +269 73 3147 |
Congo | +243 884 1722 |
Costa Rica | +506 8000 121 800 (Spanish) / +44 20 3320 2609 (International charges apply) |
Cote d'Ivoire (Ivory Coast) | +225 2 025 6250 |
Croatia | +385 2 077 0048 (Reservation Centre - 24 hours) |
Cyprus | +357 2 281 7816 |
Czech Republic | +420 239 016 320 |
Denmark | +45 38487000 |
Dominican Republic | +1 888 7519 389 (Spanish) / +44 20 3320 2609 (International charges apply) |
Ecuador | +593 4 6023140 |
Egypt | +20 2 3332 0555 |
Eritrea | +291 120 2535 / +291 112 3164 |
Estonia | +372 800 0111 666 (English) / +372 800 0111 668 (Russian) / +44 20 3320 2609 (International charges apply) |
Ethopia | +251 11 518 1818 |
Finland | +358 9 7251 9888 |
France | +33 1 57 32 49 99 |
Germany | +49 699 451 92000 |
Ghana | +233 302 213131 |
Greece | +30 210 933 3400 |
Guatemala | +502 1 800 624 0128 (Spanish) / +44 20 3320 2609 (International charges apply) |
Guinea | +224 620 71 70 72 |
Hong Kong | +852 30713019 |
Hungary | 36 1 7777 525 |
Iceland | +354 800 82 32 (Icelandic) / +44 20 3320 2609 (International charges apply) |
India | +91 22 4097 4097 |
Indonesia | +62 21 2934 5555 |
Iran | +98 218 1345 |
Iraq | +964 783 010 0001 |
Ireland | +353 1 517 1600 |
Italy | +39 02 914 83383 |
Japan | +81 3 6743 4567 |
Jordan | +962 6 461 5222 |
Kenya | +254 20 76 02 519 |
Korea | +82 2 2022 8400 |
Kuwait | +965 2 205 5155 |
Latvia | +371 8000 4464 (English) / +371 8000 4475 (Russian) / +44 20 3320 2609 (International charges apply) |
Lebanon | +961 173 4500 |
Liberia | +231 77524452 / +231 6 524452 |
Libya | +218 21 335 0591 / +218 21 335 0598 |
Lithuania | +370 8800 31672 (English) / +370 8800 31674 (Russian) / +44 20 3320 2609 (International charges apply) |
Luxembourg | +352 8002 8376 (German) / +352 8002 8374 (French) / +44 20 3320 2609 (International charges apply) |
Macau | +853 800 283 (Chinese Cantonese) / +853 800 282 (Chinese Mandarin) / +44 20 3320 2609 (International charges apply) |
Macedonia | +389 2311 8692 |
Malawi | +265 162 2084 |
Malaysia | +60 36 207 4999 |
Maldives | +960 331 5465 |
Malta | +356 2 557 7255 |
Mauritius | +230 204 7700 |
Mayotte | +269 62 3100 |
Mexico | 01 55 4738 0444 |
Morocco | +212 52 253 8878 |
Myanmar | +95 1934 5311 |
Nepal | +977 1 4436163 / +977 1 4436164 / +977 1 4436307 / +977 1 4436308 / +977 1 4436363 |
Netherlands | +31 20 203 5163 |
New Zealand | 050 836 4728 |
Nicaragua | +505 1800 2202 188 (Spanish) / +44 20 3320 2609 (International charges apply) |
Nigeria | +234 1 460 99 49 |
Norway | +47 2231 0888 |
Oman | +968 2 440 4444 |
Pakistan | +92 21 352 03 377 |
Panama | +507 1800 5072 765 (Spanish) / +44 20 3320 2609 (International charges apply) |
Paraguay | +595 21 602 576 / +595 21 602 577 |
Peru | +51 1707 5801 |
Philippines | +63 2 792 6045 |
Poland | +48 22 306 0808 |
Portugal | +351 21 366 5533 |
Puerto Rico | +1 888 6804 950 (Spanish) / +44 20 3320 2609 (International charges apply) |
Qatar | +974 800 100087 (Arabic) / +974 800 100085 (English) / +44 20 3320 2609 (International charges apply) |
Romania | +40 31 403 5030 / +40 31 403 5031 / +40 31 403 5032 / +40 31 403 5033 / +40 31 403 5034 |
Rusia | +8 800 555 1919 |
Rwanda | +250 57 7497 / +250 57 2643 / +250 57 3079 |
Saudi Arabia | Reservations centre (24 hours) 800-850-0022 (Zain or Mobily cell phone) / 800-844-2000 (All other networks or landline) |
Senegal | +221 338 49 59 00 |
Serbia | +381 11 303 4488 / +381 11 303 4489 |
Seychelles | +248 429 2700 / +248 429 727 |
Sierra Leone | +232 2 222 1481 / +232 2 222 1482 / +232 2 222 1483 |
Singapore | +65 6 622 1770 (Daily, 24 hours) |
Slovakia | +421 2 686 226 40 (Slovak) / +44 20 3320 2609 (International charges apply) |
Slovenia | +386 1 560 9766 / +386 1 560 9832 |
South Africa | 0860 123 155 |
South Sudan | +211 91 230 1601 / +211 91 230 1602 / +211 91 230 1603 / +211 91 230 1604 |
Spain | +34 912 757 792 |
Sri Lanka | +94 11 470 4070 |
Sweden | +46 8 5025 2111 (Reservation call centre 24 hours) |
Switzerland | 0844 111 555 (Reservations Centre 08:30 to 21:30) |
Syria | +963 11 9934 |
Taiwan | +88 6 2 77 450 420 Contact Centre |
Tanzania | +255 22 211 6100 / +255 22 211 6101 / +255 22 211 6102 |
Thailand | +66 2 787 3387 (English language Reservations Centre – 24 hours) / +66 2 664 1040 (Thai language – 08:30 to 17:30) |
Togo | +228 221 8026 / +228 221 8034 |
Tunisia | +216 71 109 099 |
Turkey | +90 212 315 4545 |
Uganda | +256 41 771 0444 |
Ukraine | +380 44 507 17 07 |
United Arab Emirates | 600 555 555 |
United Kingdom | 0344 800 2777 |
United State | +1 800 777 3999 (Toll free Reservations 24hrs) |
Uruguay | +598 2622 7776 |
Venezuela | +58 800 100 3604 (Spanish) / +44 20 3320 2609 (International charges apply) |
Vietnam | 1900 1599 (within Vietnam) / +84 28 3911 3099 (outside Vietnam) |
Yemen | +967 144 4442 / +967 144 9449 |
Zambia | +260 211 258 484 |
Zimbabwe | +263 86 7704 4444 |
Flight Schedule
Information flight schedule of Emirates click here
History
Date | History | |
---|---|---|
25 March | 1985 | Emirates Airlines was estabilished with backing from Dubai’s royal family. |
25 Oct | 1985 | Emirates Airlines first flights, the routes was Dubai–Karachi. |
1986 | Colombo, Dhaka, Amman, and Cairo were added to the route network. | |
July | 1987 | Emirates Airlines launched daily nonstop service to London (Gatwick), Frankfurt via Istanbul, and Male (Maldive Islands). |
1989 | Emirates Airlines expanded its route network, serving Bangkok, Manila, and Singapore. | |
1991 | Emirates Airlines added Hongkong into its route network. | |
1993 | A partnership agreement with US Airways entered in the fall of 1993, allowed Emirates to offer around-the-world service. | |
1996 | One of the Boeing 777s was used on a new service to Australia (Melbourne) via Singapore. | |
2003 | Emirates Airlines started daily flight service from Dubai to Sydney. | |
Emirates Airlines has won the award for best in-flight-entertainment from SkyTrax. | ||
2004 | Emirates Airlines began flying non-stop to New York City’s John F. Kennedy International Airport. | |
2007 | The addition of Sao Paulo to the network represents the first non-stop flight between the Middle East and South America. | |
2008 | The first Emirates flight to Los Angeles touches down, while flights are also launched to San Francisco and Cape Town. | |
2009 | Emirates launches flights to Durban and Luanda. | |
Emirates begins operations of the Airbus A380 on the Sydney, Auckland, Bangkok, Toronto and Seoul routes. | ||
2010 | New routes to Tokyo, Amsterdam, Prague, Al Medinah al Munawarah, Madrid and Dakar launch. | |
2011 | Shanghai, Johannesburg, Munich and Rome are added to Emirates’ A380 network. | |
Basra, Geneva, Copenhagen, St Petersburg and Baghdad are added to the Emirates network. | ||
Emirates becomes the Partner and Official Airline of Real Madrid. | ||
2012 | Rio de Janeiro, Buenos Aires, Dublin, Lusaka, Harare, Dallas, Seattle, Ho Chi Minh City, Barcelona, Lisbon and Washington join the Emirates network, | |
2013 | Qantas and Emirates partnership commences, offering 98 weekly flights between Dubai and Australia. | |
Emirates Airlines receive ‘Airline of the Year’, ‘Best Middle East Airline’ and World’s Best Inflight Entertainment’ awards at the annual Skytrax World Airline Awards. | ||
2014 | Emirates is named the world’s “Most Valuable Airline Brand”. | |
2016 | Emirates introduces 6 new destinations in its global network - Yangon, Hanoi, Yinchuan, Zhengzhou, Cebu and Clark. | |
Emirates is named the World’s Best Airline and receives 12th consecutive award for best In-flight Entertainment at Skytrax World Airline Awards 2016. |
Inflight Comforts
Inflight Comforts
Visit places you won’t find on a map
Choose from over 2,500 channels of movies, TV shows, music and games, on demand and in multiple languages. On ice Digital Widescreen, we have movies with Audio Description and Closed Captions if you’re hearing or visually impaired.Movies
- TV
- Music & Radio
- Information [Airshow moving map, News and sport headlines, External cameras, Open Skies]
- Communication [Wi-Fi in the sky, In-seat phone, SMS and email, Mobile phone and data roaming, Open Skies, Portfolio]
- Food and beverages
Company Profile
Emirates is the airline subsidiary of The Emirates Group, wholly owned by the government of Dubai's Investment Corporation of Dubai. The Emirates launched operations with just two aircraft started in 1985 . Emirates flies the world’s biggest fleets of Airbus A380s and Boeing 777s, offering their customers the comforts of the latest and most efficient wide-body aircraft in the skies.
Emirates has the largest airline in the Middle East, operating over 3,600 flights per week from its hub at Dubai International Airport, to more than 140 cities. Cargo activities are undertaken by Emirates SkyCargo. Emirates has inspiring the travellers around the world with their growing network of worldwide destinations, industry leading inflight entertainment, regionally inspired cuisine and world-class service.
Terminal
Domestic | International | |||
---|---|---|---|---|
Airport | Departure | Arrival | Departure | Arrival |
Changi Airport (SIN) | - | - | Changi Airport (SIN) Terminal 1 | Changi Airport (SIN) Terminal 1 |
Hong Kong Int'l Airport (HKG) | - | - | Hong Kong Int'l Airport (HKG) Terminal 1 | Hong Kong Int'l Airport (HKG) Terminal 1 B |
Sydney Kingsford Smith Int'l Airport (SYD) | - | - | Sydney Kingsford Smith Int'l Airport (SYD) Terminal 1 | Sydney Kingsford Smith Int'l Airport (SYD) Terminal 1 |
Bangkok Suvarnabhumi Int'l Airport (BKK) | - | - | Bangkok Suvarnabhumi Int'l Airport (BKK) Terminal 1 | Bangkok Suvarnabhumi Int'l Airport (BKK) Terminal 1 |
Melbourne Airport (MEL) | - | - | Melbourne Airport (MEL) Terminal 2 | Melbourne Airport (MEL) Terminal 2 |
Dubai Int'l Airport (DXB) | - | - | Dubai Int'l Airport (DXB) Terminal 3 | Dubai Int'l Airport (DXB) Terminal 3 |
Tokyo Narita Int'l Airport (NRT) | - | - | Tokyo Narita Int'l Airport (NRT) Terminal 2 | Tokyo Narita Int'l Airport (NRT) Terminal 2 |
Amsterdam Schiphol Int'l Airport (AMS) | - | - | Amsterdam Schiphol Int'l Airport (AMS) Terminal 3 | Amsterdam Schiphol Int'l Airport (AMS) Terminal 3 |
Sekarno-Hatta Int'l Airport (CGK) | - | - | Sekarno-Hatta Int'l Airport (CGK) Terminal 2 D | Sekarno-Hatta Int'l Airport (CGK) Terminal 2 D |
Frankfurt Airport (FRA) | - | - | Frankfurt Airport (FRA) Terminal 2 | Frankfurt Airport (FRA) Terminal 2 |
Terms & Conditions
Information of Terms & Condition of Emirates click here