KLM Royal Dutch (KL)
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Baggage
Baggages Rules, Baggage Calculator and Fees on KLM flights click di sini
General free hand baggage allowance
Economy Class on European and intercontinental flights
1 x hand baggage max. 55 x 35 x 25 cm (21,5 x 13,5 x 10 inch)
1 accessory, e.g. a handbag, briefcase or laptop, max. 40 x 30 x 15 cm (16 x 12 x 6 inch)
Total weight max. 12 kg (26 lbs).
Business Class for European and intercontinental flights
2 x hand baggage, each max. 55 x 35 x 25 cm (21,5 x 13,5 x 10 inch)
1 accessory, e.g. a handbag, briefcase or laptop max. 40 x 30 x 15 cm (16 x 12 x 6 inch)
Total weight max. 18 kg (40 lbs)
Important
Large bags that do meet the hand luggage requirements may still need to be checked in at the gate free of charge, due to limited space in overhead bins in the cabin. Please stow small bags underneath the seat in front of you.
We strongly recommend to view your personal luggage allowance in My Trip for KLM flights. Please check the websites of other airlines in your itinerary for their (hand) baggage policy.
General free check-in baggage allowance
Economy Class on intercontinental flights***
1 x check-in baggage: L + W + H max. 158 cm (62 inch) and in total max. 23 kg (50 lbs).
Flying Blue Silver-, Gold- and Platinum members and SkyTeam Elite- and Elite Plus-members can bring 2 pieces of check-in baggage of the same dimensions and weight.
* This also applies for European KLM flights that are part of an intercontinental journey and KLM flights between continental Europe and Armenia, Belarus, Georgia and Russia.
** The Light ticket option does not include free check-in baggage for flights departing on or after 10 April 2018 between the United States or Canada and the following countries: France, Netherlands, Italy, Germany, Switzerland, Austria, Spain, United Kingdom, Belgium, Sweden, Denmark, Finland, Norway, Luxembourg, Slovakia, Estonia, Latvia and Lithuania.
Economy Class on European KLM flights
Light tickets: 1 piece of hand baggage. If you would like to bring more baggage you can purchase the extra baggage online with a discount during your booking or in My Trip
Standard and Flex tickets: 1 piece of hand baggage and 1 piece of check-in baggage.
On top of this, Flying Blue Platinum, Gold and Silver members can bring 1 extra piece of check-in baggage L + W + H max. 158 cm (62 Inch), in total max. 23 kg (50 lbs). This applies to all SkyTeam operated flights. Flying Blue Ivory members have the same baggage allowance as regular passengers.
*This also applies to KLM flights between continental Europe and Algeria, Israel, Morocco and Tunisia.
Business Class
2 x check-in baggage: L + W + H each max. 158 cm (62 inch) and may weigh each max. 32 kg (70,5 lbs)
Flying Blue Silver-, Gold- and Platinum members and SkyTeam Elite- and Elite Plus-members can bring 3 pieces of check-in baggage of the same dimensions and weight. Flying Blue Ivory members have the same baggage allowance as regular passengers.
Good to know
If you bought an upgrade to Business Class during check-in or at a kiosk, the baggage allowance of your new Business Class ticket applies.
Dimensions of your baggage include any handles and wheels.
Purchasing extra baggage online is possible until 24 hours before departure.
Flying Blue Ivory members receive up to EUR 10 discount on the first piece of paid check-in baggage when travelling in Economy Class on flights operated by KLM or AIR FRANCE worldwide (except for flights between Europe and USA, Canada and Mexico). Read more about arranging extra baggage
Children’s baggage
Children and babies travelling in their own booked seat may bring the same amount of hand baggage and check-in baggage as an adult.
For a child younger than 2 years who will be travelling on your lap, you may bring:
1 piece of hand baggage with baby care items: max. 12 kg / 26 lbs and max. 55 x 35 x 25 cm / 22 x 14 x 10 in
1 piece of check-in baggage: max 10 kg / 22 lbs.
Read more about children's baggage, strollers and child/car seats
Baggage and transferring
If the ticket you bought for your trip includes a transfer on a connecting flight in less than 24 hours, your check-in baggage will usually be sent to your final destination. The baggage claim tag that you receive when dropping off your baggage always states your bag’s final destination.
When transferring, you only need to collect your baggage and check it in again for your connecting flight, if:
- You have purchased 2 or more tickets from different airlines that have dissimilar conditions
- You transfer from an intercontinental flight to a domestic flight (for example in the United States)
- You arrive at one airport and your connecting flight departs from another airport
- Part of your journey is by bus or rail
When transferring at Amsterdam Airport Schiphol or Paris-Charles de Gaulle, depending on your ticket conditions it may be possible to collect your baggage, however possibly against a fee.
All information can changes at anytime, uupdate more information of baggage here
Check-In
Important:
Effective from 15 May 2018, KLM will operates from Terminal 3 at Soekarno Hatta International Airport
Please enter your booking code or ticket number
You can check in online here
from 30 hours before departure. To and from the United States: from 24 hours before departure. View the exceptions
Check-in Online
For most flights, you can check in at KLM.com from 30 hours to 1 hour before departure.
Exceptions check-in times:
To and from the United States: from 24 hours to 1 hour before departure
From Ethiopia, Ghana, Kenya or Sudan: from 30 hours up to 1 and a half hours prior to departure.
Aero Mexico and China Eastern flights: from 24 hours before departure
If your return flight will be made within 24 hours of the departure of your outward flight, you can check in immediately for your return flight.
Checking in online at KLM.com is possible if your trip begins with any flight operated by KLM, AIR FRANCE, Alitalia, Aeromexico, CityJet, Delta Air Lines and Kenya Airways, Ukraine International Airlines, China Southern Airlines, China Airlines, LOT and Tarom when departing from Amsterdam. (Your booking confirmation shows which airline is operating your flight.)
To and from the United States
For flights to or from the United States, online check-in is possible between 24 hours to 1 hour before departure.
Easy check-in at a self-service kiosk
Insert your passport or frequent flyer card, or enter your ticket number or booking code. Your booking details will appear on the screen.
Check-in at the airport
Check-in services per departure airport. Check-in services per airport
click here to find list applies to KLM flights only. If you travel (part of your journey) with another airline, please consult the website of that airline.
Check in with your mobile phone
Use your mobile phone, enter ‘www.KLM.com’ and then go to ‘check-in’. If you received a check-in text message, skip this step and simply use the link in the text message.
Contact
Call the KLM Service Centre: +44 20 7660 0293 or visit customer support page
Fare Rules
Fare Rules of KLM Airlines click here
Flight Schedule
Information of flight schedule of KLM Airlines click here
History
| Date | History | |
|---|---|---|
| Sep 12 | 1919 | Queen Wilhelmina awarded KLM - yet to be founded - its "Royal" designation. |
| Oct 7 | 1919 | Dutch Royal Airlines for the Netherlands and its Colonies (Koninklijke Luchtvaart Maatschappij voor Nederland en Koloniën - KLM) was founded. |
| Oct 21 | 1919 | The first KLM office opened on Heerengracht in The Hague. |
| May 17 | 1920 | KLM's first pilot, Jerry Shaw, flew from London to Schiphol in a leased De Havilland DH-16. |
| Apr 4 | 1921 | Following a winter hiatus, KLM resumed service with its own pilots and aircraft: the Fokker F-II and F-III. |
| May 9 | 1921 | KLM opened its first passenger office on Leidseplein in Amsterdam. |
| Oct 1 | 1924 | KLM initiated its first intercontinental flight, from Amsterdam to Batavia (Colonial Jakarta) in a Fokker F-VII. |
| Sep | 1929 | KLM started regular, scheduled service between Amsterdam to Batavia. Until the outbreak of the Second World War, this was the world's longest-distance scheduled service. |
| Dec | 1933 | KLM flew Christmas and New Year's cards from Amsterdam to Batavia in a record time of just over four days in a Fokker F-XVIII Pelikaan. The mail arrived in time for Christmas. |
| Oct | 1934 | The Douglas DC-2 Uiver won a "handicap" race - a flight with passengers and cargo - from London to Melbourne. |
| Dec | 1934 | KLM made its first transatlantic flight, from Amsterdam to Curacao in a Fokker F-XVIII Snip. |
| Sep | 1945 | KLM resumed service following the Second World War, starting with domestic flights. |
| May 21 | 1946 | KLM initiated scheduled service between Amsterdam and New York using the Douglas DC-4 Rotterdam. |
| Nov 1 | 1958 | KLM opened its Amsterdam-Tokyo service, flying over the North Pole using the Douglas DC-7 Caraïbische Zee. |
| Mar | 1960 | The Jet Age began with the introduction of the Douglas DC-8. |
| Sep 12 | 1966 | NLM ("Netherlands Airlines") was founded. This was later renamed NLM Cityhopper. |
| Apr | 1967 | Schiphol Center went into service. |
| Feb | 1971 | The Wide-body Age began with the advent of the Boeing 747-206B. |
| Mar 1 | 1971 | KLM opened its headquarters in Amstelveen, south of Amsterdam. |
| Nov | 1975 | KLM added the Boeing 747-306B Combi to its fleet, an important milestone for KLM cargo transport. |
| Mar | 1988 | KLM took over NetherLines European Commuter service. |
| Jun | 1989 | KLM introduced the Boeing 747-400, the most advanced 747 of its time. |
| Jul | 1989 | KLM acquired a 20% interest in the US carrier Northwest Airlines, an important step toward the creation of a worldwide network. |
| Apr 1 | 1991 | KLM merged NLM Cityhopper and NetherLines to create KLM cityhopper. |
| Oct | 1991 | KLM increased its interest in charter carrier Transavia from 40% to 80%. |
| Dec | 1991 | KLM introduced Flying Dutchman, making it the first airline on the European continent to create a frequent flyer loyalty program. |
| Jan | 1993 | The US Department of Transportation granted KLM and Northwest Airlines antitrust immunity, allowing the two airlines to intensify their partnership. |
| Sep | 1993 | KLM and Northwest Airlines started operating all their flights between the US and Europe as part of a joint venture. |
| Nov | 1993 | For the first time in its history, KLM transported more than ten million passengers in a single year. |
| Mar | 1994 | KLM and Northwest Airlines introduce World Business Class, a new product on intercontinental flights. |
| Jul | 1995 | KLM introduced Boeing 767-300ER to service. |
| Jan | 1996 | KLM acquires 26% share in Kenya Airways. |
| Jan | 1998 | KLM and Malaysian Airlines System announce investigation into commercial cooperation. |
| Feb | 1998 | KLM-Northwest Airlines alliance honored with ‘Airline of the Year Award’ by influential US trade magazine Air Transport World. |
| Aug | 1998 | KLM repurchases all regular shares from the Dutch state. The state retains cumulative preference shares A and priority shares with a franchise in excess of 14%. |
| Nov | 1, 1999 | KLM founded AirCares, a communication and fundraising platform supporting worthy causes and focusing on underprivileged children around the world. |
| Dec | 1999 | KLM was the world's first airline to attain ISO 14001 certification for its Environmental Management System. |
| Spring | 2002 | KLM announced the first phase of a fleet renewal program for its intercontinental aircraft - three Boeing 747-400ER freighters and eight Boeing 777-200ERs to replace the Boeing 747-300s; two more Boeing 777-200ERs to replace two MD-11s. KLM placed an order with Airbus for six A330-200s. Upon completion of the program, KLM's fleet consisted solely of Boeing 747-400s, Boeing 777-200ERs, and Airbus A330-200s. |
| Oct 25 | 2003 | KLM's first Boeing 777-200R landed at Schiphol. The aircraft provides service to Cape Town, Nairobi, and New York. |
| May 5 | 2004 | The AIR FRANCE KLM Group was born. On this day Air France redeemed the conditions of its share bid, allowing for the merger between Air France and KLM. Seven months earlier, in September| 2003, the airlines had decided to join forces. |
| Sep | 2004 | KLM, Northwest, and Continental join SkyTeam, an international alliance of airlines, of which Air France, Delta Air Lines, Alitalia, Korean Air, CSA Czech Airlines, and Aeromexico were already members. |
| Jun | 2005 | AIR FRANCE KLM introduced its new, combined, frequent flyer program, "Flying Blue". It was the first time in history that two European airlines had joined their loyalty programs - exclusive service packages targeting loyal customers. |
| Aug 25 | 2005 | Aircraft manufacturer Airbus delivered the first of KLM's A330s. |
| Dec | 2006 | KLM was the world's first airline to introduce self-service transfer kiosks at which transfer passengers at Schiphol can print out their own boarding passes, quickly and easily. |
| Jun | 2007 | KLM introduced a unique partnership with the Worldwide Fund for Nature. The agreement includes hard and fast limitations to CO2 emissions and the corporate expression that, even in the airline industry, there are different and better ways of doing business. KLM views this cooperative effort as a crowning achievement to the steps it had already taken in corporate sustainability - efforts that have earned it the title of "best in class" in terms of energy efficient flight among all the major international airlines. |
| Mar 30 | 2008 | The Open Skies treaty went into effect, allowing airlines to fly freely - for the first time - between Europe and the US. KLM had long been a proponent of this treaty. |
| May 23 | 2008 | The US Department of Transportation granted antitrust immunity to KLM, Air France, Delta Air Lines, and Northwest Airlines. This will allow these airlines to make better use of the Open Skies treaty, streamlining their activities and better attuning them to customer demand. |
| Dec 31 | 2008 | KLM becomes 100% owner of Martinair. |
| Jan 12 | 2009 | Air France-KLM takes 25% minority stake in Alitalia. |
| Oct 7 | 2009 | KLM's 90th anniversary. |
| Mar 30 | 2010 | Fokker 50 phased out. KLM says farewell to its last turboprop aircraft. |
| Apr 14 | 2010 | KLM introduces new ladies’ uniform designed by Mart Visser. A striking combination of garments, including trousers. |
| Nov | 2011 | 50th anniversary of the crown logo created by British designer F. Henrion. |
| Jun 30 | 2011 | First scheduled service to Paris using biofuel. |
| Sep | 2011 | Final Fokker 100 phased out. |
| Mar 8 | 2013 | First intercontinental biofuel flight to New York. |
| Mar 20 | 2013 | Presentation of the new WBC interior designed by Hella Jongerius. The new, full-flat seat for WBC passengers is also unveiled. |
| May 29 | 2013 | First test flight with Wi-Fi on board. |
| Apr 30 | 2014 | KLM Cityhopper takes delivery of a new E190 sporting the new livery, which will appear on all KLM aircraft types in due course. |
| Nov 11 | 2014 | KLM bids farewell to the legendary MD-11 with three special roundtrip excursions over the Netherlands. |
| Nov 14 | 2015 | KLM welcomes its first Boeing 787-9 Dreamliner. All of KLM’s Dreamliners will be named after flowers. The first is the “Anjer” (Carnation). |
| May 21 | 2016 | KLM celebrates 70th anniversary of service to New York. |
| Sep 12 | 2016 | KLM Cityhopper celebrates 50th anniversary. |
| Oct 29 | 2017 | The Fokker 70’s final commercial flights. |
| Aug 23 | 2017 | KLM welcomes tenth Boeing 787-9 Dreamliner ‘Marguerite’. |
Inflight Comforts
- KLM serves a wide variety of drinks, snacks, sandwiches and meals free of charge On board all KLM flights and in all travel classes, These are tailored to the duration and destination of your flight. Because the menu changes regularly and KLM cannot indicate beforehand what will be offered exactly on your flight.
- To All KLM Passengers are allowed to use many types of personal electronic devices, including smartphones, tablets, e-readers.
- Passengers can enjoy more than 1,000 hours of entertainment; Choose from over 80 films and in the newest entertainment system more than 200 films, countless television shows, hundreds of CDs, language courses, audio books, games and much, much more! All of this can be enjoyed on your own personal interactive screen on almost all intercontinental KLM flights (except on KLM flights to Tel Aviv on a Boeing 737 aircraft). View all entertainment options for your flight (in English only).
Company Profile
Company Profile
Founded on October 7, 1919, KLM Royal Dutch Airlines is the oldest scheduled airline in the world still operating under its original name. In 2016, the KLM Group operated worldwide flights with over 200 aircraft, generating €10 billion revenues and employing 32.000 staff from its Amsterdam basis.
KLM and KLM Cityhopper are the core of the KLM Group with 30 million passengers and 635.000 tons of Cargo. KLM’s extensive hub network of European (88) and intercontinental (72) destinations provide for easy, direct connections to the economic centers and capitals around the world. Together with (Skyteam) airline partners, KLM offers 225 destinations worldwide. The KLM Group further includes the wholly owned subsidiaries Transavia and Martinair. Transavia being the leading low cost carrier from The Netherlands operating from Amsterdam, Eindhoven and Rotterdam, welcoming 8 million passengers on board in 2016.
From the core belief that KLM people are a brand, KLM believe that they can make a difference by creating memorable experiences for their customers. This is in the DNA. their genuine attention to their customers makes them feel recognized, at ease, comfortable and touched.
On May 6, 2004 KLM merged with Air France and is operating on the concept: one AFKL group, two airlines and three core businesses (passenger, cargo business and engineering & maintenance). With Air France, KLM is at the forefront of the European airline industry. KLM strives to achieve profitable growth that contributes to both its own corporate aims and to economic and social development. KLM works to create sustainable growth at Amsterdam Airport Schiphol, to gain access to any market that will increase the quality of its network and to maintain a level playing field for all industry players.
reff: KLM
Terminal
| Domestic | International | |||
|---|---|---|---|---|
| Airport | Departure | Arrival | Departure | Arrival |
| Hong Kong Intl Airport (HKG) | - | - | Hong Kong Intl Airport (HKG) Terminal 1 | Hong Kong Intl Airport (HKG) Terminal 1 A |
| Changi Airport (SIN) | - | - | Changi Airport (SIN) Terminal 1 | Changi Airport (SIN) Terminal 3 |
| Soekarno-Hatta International Airport (CGK) | - | - | Soekarno-Hatta Intl Airport (CGK) Terminal 3 start from 15 May 2018 | Soekarno-Hatta Intl Airport (CGK) Terminal 3U start from 15 May 2018 |
| Bangkok Suvarnabhumi Intl Airport (BKK) | - | - | Bangkok Suvarnabhumi Intl Airport (BKK) Terminal 1 | Bangkok Suvarnabhumi Intl Airport (BKK) Terminal 1 |
| Melbourne Airport (MEL) | - | - | Melbourne Airport (MEL) Terminal 2 Melbourne Airport (MEL) Terminal 2 | |
| Dubai Intl Airport (DXB) | - | - | Dubai Intl Airport (DXB) Terminal 1 | Dubai Intl Airport (DXB) Terminal 1 |
| Tokyo Narita Intl Airport (NRT) | - | - | Tokyo Narita Intl Airport (NRT) Terminal 1 North Wing | Tokyo Narita Intl Airport (NRT) Terminal 1 North Wing |
| Los Angeles Intl Airport (LAX) | - | - | Los Angeles Intl Airport (LAX) Terminal 2 Los Angeles Intl Airport (LAX) Terminal 2 | |
| Amsterdam Schiphol Intl Airport (AMS) | - | - | Amsterdam Schiphol Intl Airport (AMS) Terminal 1 | Amsterdam Schiphol Intl Airport (AMS) Terminal 3 |
| Frankfurt Airport (FRA) | - | - | Frankfurt Airport (FRA) Terminal 2 | Frankfurt Airport (FRA) Terminal 2 |
Terms & Conditions
Terms & Conditions of KLM Airlines click here