Airpaz：新冠肺炎（COVID-19）最新动态
最近更新时间：
最新新冠肺炎（COVID-19）出行动态
COVID-19冠状病毒疾病在很多方面都影响着世界各地的许多企业，包括我们的企业。我们所经历的影响之一是来电和电子邮件的频率更高。然而，我们可以向您保证，我们将尽快回复您并处理您的询问。
在出行之前，我们希望确保客户的安全，因为在这种情况下，这是我们的首要任务。本页专为旅客提供最新的 COVID-19 旅行限制信息，帮助旅客完善出行计划。
随着政策的变化，我们强烈建议您向航空公司咨询最新政策。别忘了同时查阅各国的入境限制。祝您和我们所有亲爱的旅客无论身处何地都一切顺利。
变更航班日期/时间及退款流程
首先，您必须遵循我们客服中心提供的所有流程。请按照以下步骤提交变更航班日期/时间和退款请求：
1. 点击“帮助中心”
2. 向下滚动至反馈表单
3. 选择产品“机票”或“酒店”
4. 根据您的需要选择“取消”或“变更航班日期/时间”
5. 提供 Airpaz Code 和电子邮件地址
6. 点击“提交”
7. 请耐心等待我们发送至您电子邮件的最新通知
航空公司和国家入境政策更新汇总
请注意，所有航空公司的政策可能随着疫情发展多次更改，敬请谅解。
如果您即将乘坐的航班可能受 COVID-19 影响，请定期查看下方链接中相关航空公司的最新政策，因为各项政策可能随时由航空公司更改。请查看以下链接。
- Air China https://www.airchina.com.cn/cn/about_us/news/147819.shtml
- Air Macau https://www.airmacau.com.cn/#/business-common?data=485&type=lk
- Air Seoul https://flyairseoul.com/CW/en/noticeContent.do?seq=4549&pageNo=1
- AirSWIFT: https://www.airswift.com/about/safety/covid-19
- Air Travel https://www.redair.cn/doc/detail/204
- Alaska Airlines https://news.alaskaair.com/newsroom/our-plan-for-keeping-our-employees-and-guests-safe-from-covid/
- All Nippon Airways https://www.ana.co.jp/en/jp/topics/coronavirus-travel-information/immigration/
- American Airlines https://www.aa.com/i18n/travel-info/international-travel/international-travel.jsp?anchorEvent=false&from=Nav
- Asiana airlines https://flyasiana.com/C/KR/EN/contents/stay-safe-with-oz
- Bamboo Airways https://www.bambooairways.com/vn-en/company/press-and-news/entry-exit-regulations/
- Bangkok Airways https://www.bangkokair.com/eng/covid19information
- Cambodia Airways https://cambodiaangkorair.com/post/488/viet-nam-entry-regulations
- Cathay Pacific https://www.cathaypacific.com/cx/en_US/covid-19/information-and-updates.html
- Cebu Pacific https://www.cebupacificair.com/pages/travel-info/covid-travel-reminders/where-we-fly
- China Airlines https://oa.ceair.com/newCMS/au/en/content/en_News/TravelAlert/202205/t20220522_21581.html
- China Eastern https://oa.ceair.com/newCMS/nz/en/content/en_News/TravelAlert/202301/t20230125_23937.html
- China United http://info.flycua.com/jcms/publish/APP/appjjtz/j20221216_363_521_9295.html
- Citilink https://www.citilink.co.id/en/citilink-flight-information-regarding-covid-19/index
- Colorful Guizhou Airlines https://www.cgzair.com/gydc/dcdt/jqgg/1544.html
- Delta Air Lines https://www.delta.com/us/en/travel-planning-center/know-before-you-go/travel-requirements-guide
- Eva Air https://www.evaair.com/en-us/customer-services/covid-19-information-center/cplus-travel-safe-travel-plan/
- Firefly https://www.fireflyz.com.my/covid19-my
- Fuzhou Airlines https://www.fuzhou-air.cn/style/fuair/travel-tips.html
- Garuda https://www.garuda-indonesia.com/id/en/news-and-events/kebijakan-operasional-terkait-covid19.page
- Guangxi Beibu Gulf Airlines https://gxb2c.gxairlines.com/stdair/airline/gx/news/newsList?sign=true
- Hainan Airlines https://www.hainanairlines.com/HUPortal/dyn/portal/DisplayPage?COUNTRY_SITE=GB&SITE=CBHZCBHZ&LANGUAGE=US&PAGE=CEPP
- Hawaiian Airlines https://www.hawaiianairlines.com/coronavirus
- Hebei Airlines https://www.hbhk.com.cn/serve/webView/busiNotice
- HK Express https://www.hkexpress.com/en-hk/your-trips/covid-19-notice-of-travel-restrictions/
- Hongkong Airlines https://www.hkairlines.com/en_HK/hx/travel-advisories
- Indigo https://www.goindigo.in/information/state-regulations.html
- Japan Airlines https://www.jal.co.jp/ar/en/info/travelalerts/flysafe/flights-service/quarantine-immigration/
- Jeju https://www.jejuair.net/ko/customerServiceCenter/noticeDetail.do?billboardNo=0000000032
- JetBlue Airways https://www.jetblue.com/covid-19-info-hub
- Jetstar Asia https://www.jetstar.com/jp/en/travel-alerts#Vaccinated%20Travel%20Lanes
- Jetstar Japan https://www.jetstar.com/jp/en/travel-alerts
- Jin Air https://www.jinair.com/company/announce/gWheRP65SPfT4WuJ
- Joy Air https://www.joy-air.com/ServiceNoticeDetail?id=185
- Juneyao Air http://www.juneyaoair.com/pages/About/noticeList.aspx
- Korean Air https://www.koreanair.com/id/en/travel-update/covid19
- Kunming Airlines https://www.airkunming.com/#/doc/list/5
- Lion Group https://www.lionair.co.id/en/about-us/covid-19-updates
- LJ Air https://www.longjianghk.com/stcontent/menupage/e2b0fa21-4728-4df5-8118-438d7b558a58/68a05a6b-2c06-4fe7-b947-79aac9958333/749c8cfd-4184-4289-888f-0dd94e39eb54/49a0afa4-b54a-40fb-9a58-ae6922e4c1c2
- Loong Air https://www.loongair.cn/#/news/detail?id=3265593060580401
- Lucky Air https://www.luckyair.net/news.html
- Malaysia Airlines https://www.malaysiaairlines.com/my/en/covid19-travel-updates.html?icid=imagebanner_n1_homepage_my_travelupdates
- Malindo Air https://www.malindoair.com/news-events/COVID19-COVID19-Countries-Travel-Restriction--Policies
- Mokulele Airlines https://mokuleleairlines.com/travel-info/policies/
- Nok Air https://content.nokair.com/en/Special-Page/TravelCOVID.aspx
- Okay Airways https://www.okair.net/info.html#/noticeDetail?artId=772
- Pacific Airlines https://www.pacificairlines.com/vn/en/news/look-up-immigration-transfer-transit-information/
- Philippine Airlines https://www.philippineairlines.com/en/ph/home/covid-19/travelrules
- Qingdao Airlines https://www.qdairlines.com/yqzl
- Scoot TigerAir https://www.flyscoot.com/en/announcements/covid19-travel-advisories
- Shandong Air https://www.sda.cn/en/about/news/2732.html
- Silver Airways https://www.silverairways.com/travel-information/covid-19-resources
- Singapore Airlines https://www.singaporeair.com/en_UK/sg/travel-info/precautionary-measures/
- Smart Wings https://www.smartwings.com/en/country-specific-entry-requirements
- Solaseed https://www.solaseedair.jp/en/information-others/boarding-202007.html#initiative
- Southwest Airlines https://www.southwest.com/coronavirus/
- SpiceJet https://corporate.spicejet.com/covid19.aspx
- Starflyer https://www.starflyer.jp/int_jp/news/2022/news_20220401_top.html
- Starlux Airlines https://www.starlux-airlines.com/en-TW/about-us/travel-advisories/covid19-info-hub
- SkyJet Airlines https://www.flyskyjetair.com/advisory/
- Swiss International Air Lines https://www.swiss.com/content/lx/markets/ch/en/local-page/swiss-destinations
- Thai Airways https://www.thaiairways.com/en_GB/plan/travel_information/travel_requirements.page
- Thai Lion https://www.lionairthai.com/en/Covid-19-Information-Center
- Thai Smile Air https://corporate.spicejet.com/HealthProtocol.aspx
- Tianjin Air https://www.tianjin-air.com/stcontent/blankpage/bcfeeec1-5388-451b-9e86-cc076659747a
- Tigerair Taiwan https://www.tigerairtw.com/en/about-tigerair/news/Immigration-Information
- United Airlines https://www.united.com/en/us/fly/covid-update.html
- Urumqi Air https://www.urumqi-air.com/passengerservice/rules?type=about#companyStatus
- Vietnam Airlines https://www.vietnamairlines.com/us/en/travel-information/travel-documents/hanh-trinh-quoc-te
- Vistara https://www.airvistara.com/th/en/coronavirus-update
- Xiamen Air https://www.xiamenair.com/brandnew_EN/about/business-notice/notice2022042456449.html
- ZIP Air https://www.zipair.net/en/faq/checkIn/examination
目前，大多数国家都有严格的出行政策。请务必确认您是否被允许出行。以下是各国出行政策的相关信息。
- China http://en.nhc.gov.cn/infographics.html
- Hongkong https://www.coronavirus.gov.hk/eng/inbound-travel.html
- Indonesia https://kemlu.go.id/losangeles/en/news/11727/indonesia-travel-restrictions
- India https://boi.gov.in/content/advisory-travel-and-visa-restrictions-related-covid-19-1
- Japan https://www.mhlw.go.jp/stf/covid-19/bordercontrol.html
- Korea https://kr.usembassy.gov/022420-covid-19-information/#:~:text=Currently%2C%20the%20Republic%20of%20Korea,requirements%20for%20entry%20to%20Korea.
- Macau https://www.ssm.gov.mo/apps1/PreventCOVID-19/en.aspx#clg17668
- Malaysia https://embassymalaysia.nl/travel-to-malaysia/
- Philippines https://dfa.gov.ph/covid-19-advisories/28572-public-advisory-updates-on-the-travel-restrictions-for-foreign-nationals-entering-the-philippines
- Singapore https://www.ica.gov.sg/enter-transit-depart/entering-singapore
- Taiwan https://www.boca.gov.tw/lp-220-2.html
- Thailand https://www.thaiembassy.com/travel-to-thailand/thailand-travel-restrictions
- United States https://www.usa.gov/covid-passports-and-travel
- Vietnam https://baochinhphu.vn/tu-16-3-singapore-khoi-phuc-di-lai-2-chieu-khong-kiem-dich-voi-viet-nam-102220304142102935.htm
条款和条件
由于COVID-19疫情加剧，多国政府实施了封锁措施，航班取消请求数量大幅增加。
请理解，航空公司客服和Airpaz客服中心目前正在处理大量取消请求，可能导致对您请求的响应有所延迟，敬请谅解。
Airpaz团队致力于持续跟进您的请求，从取消申请流程开始，直至收到航空公司确认取消请求成功的通知为止。
一旦您的取消申请确认成功，我们将以电子优惠券的形式退款，并发送至您指定的电子邮件地址。优惠券金额与我们从航空公司收到的退款金额完全一致。
亲爱的旅客及尊贵客户，Airpaz团队对新冠肺炎疫情给大家带来的影响深表遗憾。无论您身处何地，请保持健康与安全。祝您和我们所有亲爱的旅客一切安好，感谢您选择与Airpaz同行。
注意：您可以使用电子优惠券在Airpaz.com重新购买新机票，有效期为1年。
谢谢您的谅解。
新冠状病毒（COVID-19）健康与安全措施
感谢您对 Airpaz 的耐心、信任和持续的支持。
为了应对您即将到来的航班，我们将确保您的健康和安全得到保障。请在出发前阅读以下您需要了解和准备的基本信息：
- 佩戴口罩及面罩 部分航空公司要求旅客全程佩戴口罩及面罩。请了解并遵守各航空公司的口罩及面罩佩戴政策，并随时携带。旅客在乘机全程（乘机前、乘机中及乘机后）均须佩戴口罩。
- 保持清洁 尽管病毒可能不会轻易在空气中传播，但请注意并远离患病旅客。用肥皂洗手至少20秒，或使用含至少60%酒精的免洗洗手液。此外，在洗手前请避免触摸眼睛、鼻子和嘴巴。建议您在安检前后均洗手，以降低感染COVID-19的风险。
- 重要证件 您需要准备旅行声明书、健康证明及身份证件，因为所有航空公司均要求乘客在国内及国际航班上提供这些文件。
- 体温检测 由于机场强制进行体温检测，请确保您的体温正常。若体温检测结果显示体温偏高，您将不被允许乘机。
- 了解相关规定 出行前请确保了解本国政府的所有规定。以上信息对旅客具有参考价值。如有违反，Airpaz不承担任何损失责任。如需更多信息，请在决定出行前联系航空公司、当地政府或医疗专业人员。