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AirAsia (AK)

 Free Cabin 7kg
 Check-in 120 min before
 Online Check-in

AirAsia promo flight tickets

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Top Route AirAsia

AirAsia AirAsia flights from Melbourne Tulmarine to Bangkok DonMuang
AirAsia AirAsia flights from Bangkok DonMuang to Melbourne Tulmarine
AirAsia AirAsia flights from Bangkok DonMuang to Gold Coast
AirAsia AirAsia flights from Gold Coast to Bangkok DonMuang
AirAsia AirAsia flights from Bangkok DonMuang to Perth
AirAsia AirAsia flights from Perth to Bangkok DonMuang
AirAsia AirAsia flights from Bangkok DonMuang to Sydney
AirAsia AirAsia flights from Sydney to Bangkok DonMuang
AirAsia AirAsia flights from Kuala Lumpur to Tehran Imam Khomeini
AirAsia AirAsia flights from Tehran Imam Khomeini to Bangkok DonMuang
AirAsia AirAsia flights from Bangkok DonMuang to Tehran Imam Khomeini
AirAsia AirAsia flights from Tehran Imam Khomeini to Kuala Lumpur
AirAsia AirAsia flights from Bangkok DonMuang to Osaka Kansai
AirAsia AirAsia flights from Osaka Kansai to Bangkok DonMuang
AirAsia AirAsia flights from Bangkok DonMuang to Seoul Incheon
AirAsia AirAsia flights from Seoul Incheon to Bangkok DonMuang
AirAsia AirAsia flights from Bangkok DonMuang to Taipei Taoyuan
AirAsia AirAsia flights from Taipei Taoyuan to Bangkok DonMuang
AirAsia AirAsia flights from Shanghai Pudong to Bangkok DonMuang
AirAsia AirAsia flights from Bangkok DonMuang to Shanghai Pudong
AirAsia AirAsia flights from Bangkok DonMuang to Bangalore
AirAsia AirAsia flights from Bangalore to Bangkok DonMuang
AirAsia AirAsia flights from Chongqing to Kuala Lumpur
AirAsia AirAsia flights from Kuala Lumpur to Chongqing
AirAsia AirAsia flights from Kota Kinabalu to Bangkok DonMuang
AirAsia AirAsia flights from Bangkok DonMuang to Kota Kinabalu
AirAsia AirAsia flights from Bangkok DonMuang to Delhi
AirAsia AirAsia flights from Delhi to Bangkok DonMuang
AirAsia AirAsia flights from Manila Ninoy Aquino to Bangkok DonMuang
AirAsia AirAsia flights from Plaisance to Bangkok DonMuang
AirAsia AirAsia flights from Bangkok DonMuang to Plaisance
AirAsia AirAsia flights from Bangkok DonMuang to Manila Ninoy Aquino
AirAsia AirAsia flights from Bangkok DonMuang to Hangzhou
AirAsia AirAsia flights from Bangkok DonMuang to Cochin Kochi
AirAsia AirAsia flights from Hangzhou to Bangkok DonMuang

AirAsia Company Profile

Asia's leading airline was established with the dream of making flying possible for everyone. Since 2001, AirAsia has swiftly broken travel norms around the globe and has risen to become the world's best. Air Asia was named the World's Best Low Cost Airline in the annual world Airline Survey by skytrax for five consecutive years in 2009, 2010, 2011, 2012, and 2013 and has been rangked Top 5 among the most recodnized and admired airlines in the Asia Pacific Top 1000 Brands 2008. With a route network that spans through to over 20 countries, AirAsia continues to pave the way for low-cost aviation through our innovative solutions, efficient processes and passionate approach to business. Togehter with our associate companie, AirAsia X, Thai AirAsia, Indonesia AirAsia, Philippines' AirAsia Inc and AirAsia Japan , AirAsia is set to take low-cost flying to an all new high with our belief, "Now Everyone Can Fly".

AirAsia History

AirAsia was originally owned by DRB-HICOM owned byu the Government of Malaysia, but the airline has a heavy buden and eventually purchased by former Time Warner executive, Tony Fernandes, the symbolic price of 1 Euro on December 2, 2001. Tony has turnaround and AirAsia recorded a profit in 2002 with a variety of new routes and promotional prices as low as RM 10 to compete with Malaysia Airlines.

In 2003, Opened a second base at Senai Airport, Johor Bahru near Singapore and AirAsia international flights to Thailand. Since then, Opened Thai AirAsia and perform the various additions to routes such as Singapore and Indoensia. Flights to Maca started in June 2004 while flying to Manila and Xiamen began in April 2005, Another route is to be opened to Vietnam, Cambodia, the Philippines, and Laos.

Besides Thai AirAsia, in Indonesia there are also companies that AirAsia Indonesia AirAsia (previously named AW AIR) which flew from Jakarta to Yogyakarta, Denpasar untuk local purposes, and from Surabaya to Medan for other domestic routes, besides Indonesia flight carried out through the big cities such as Medan, Padang, Pekangbaru, Palembang, Jakarta, Bandung, Yogyakarta, Surabaya, Solo, Balikpapan, and Makassar.

On Thursday (17/11/2011) AirAsia terminal at Soekarno Hatta, Indonesia officially moved from terminal 2 to terminal 3, where domestic and international flights services. Now, AirAsia Indonesia serves 26 routes with 52 flights that connect through five connecting airports, like Cengkareng, Jakarta, Denpasar, Surabaya, dan Medan.

AirAsia Fare Rules

Wheather it's Low Fare, Premium Flex or Business Class seats, each fare carries its own set of rules and perks. Just select the best fare type of your choice to have an awesome journey with us.

Promo AirAsiaX
Change the date & time up to 48 hours before scheduled departure time Subject to any fare difference and change fee (per guest per sector) Up to 2 hours before scheduiled departure time
Not applicable for new bookings made within 4 hours, Next available flight is 3 hours for AirAsia flights and 4 hours for AirAsia X flights; or later. Subject to any fare difference, Up to 2 hours before scheduled departure time Subject to any fare difference.
Name changes
Destination change
Refunds on fare and add-ons
Miss check-in deadline or fail to board
Non-refundable/loss of fare. Check your itinerary for strict check-in and boarding times.
Travel details changes
Free changes via 'Manage my booking' (except name change) Fess apply for changes at airport counter
Currency All amounts will be charged in the currency of the departing country unless selected otherwise.

AirAsia Terminal

Destination Airport Terminal
Alor Setar (AOR) Sultan Abdul Halim Airport
Bintulu (BTU) Bintulu Airport
Johor Bahru (JHB) Senai International Airport
Kota Bahru (KBR) Sultan Ismail Petra Airport
Kota Kinabalu (BKI) Kota Kinabalu International Airport T2 Terminal 2
Kuala Lumpur (KUL) Kuala Lumpur International Airport 2 KLIA 2
Kualau Terengganu (TGG) Sultan Mahmud Airport
Kuching (KCH) Kuching International Airport Main Terminal
Labuan (LBU) Labuan Airport
Langkawi (LGK) Langkawi International Airport
Miri (MYY) Miri Airport
Penang (PEN) Penang Internatioanl Airport
Sandakan (SDK) Sandakan Airport
Sibu (SBW) Sibu Airport
Tawau (TWU) Tawau Airport

[More info for AirAsia Terminal] (http://www.airasia.com/id/en/at-the-airport/airports-and-terminals.page)

AirAsia Check-in

AirAsia will relocate operations at Soekarno-Hatta International Airport in Jakarta to Terminals 2E for international flights and 2F for domestic flights, effective 12 August 2016 (03.00 hrs local time, GMT +7) due to renovation works at the old Terminal 3. AirAsia's domestic and international flight schedules will not be affected by the move.
AirAsia's check-in and baggage drop counters for all international and domestic flights will be located at counters 73-81 in the departure area of Terminal 2F.
AirAsia guests departing from Terminals 2E and 2F are advised to arrive 2 hours before the scheduled time of departure. For a seamless travel experience, AirAsia recommends that guests check-in online, as well as print their boarding pass before departing for the airport.

Web and mobile

Youc an now self Check-In for flexibility and convenience!

Web check in and print your own boarding pass for a seamless fluing experience. KiosK check-in at klia2 will no longer be available in klia2 starting 22 Jun 2014, 10am until further notice. We would like to advise you toweb check-in and print your boarding pass using your printer especially for those boarding domestic flights as a service fee will be charged to each guest who performs manual checin at the airport counter.

Web Check In Mobile Check-In
Availabtlity before flight AirAsia = 14 days up to 1 hour before the scheduled departure time AirAsia = 14 days up to 1 hour before the scheduled departure time
AirAsia X = 14 days to 4 hours before the scheduled departure time AirAsia X = 14 days to 4 hours before the scheduled departure time
Devices need Printer or WAP enabled phone (image enabled) WAP enabled Phone (Image Enabled )
Maximum no. of check-in guests 50 9

All guests may enjoy Self Check-in Except for :
Pregnant guests
Guest(s) travelling with infant(s)\
Guest(s) with reduced mobility and those with special needs
Guest(s) aged below 16 years old and travelling alone
Guest(s) with a medical condition/illnesses
More than 9 guests travelling in one booking number via Mobile/KiosK Check-In

Please proceed to our check-in counters.

After Check-In

Changes allowed after self Check-In:
Meals, Pick A Seat, flights change, upsize your Checked baggage and many others via Manage my booking

For guests check-in to Australia destinations
Self check-in boarding pass will be printed with a notification "THIS IS NOT A BOARDING PASS".
This pass is not a valid boarding pass; guests must proceed to the document check/Baggage drop counter for Advance Passenger Processing (APP) aprroval after which a boarding pass will be issued.

Counter Check-in
Counter Check-in is available for all AirAsia flights. Just go to the airport with your travel documents, check-in at our counters and obtain your boarding pass.


AirAsia domestic flights AirAsia International flights AirAsia X flights (D7)
Opens : 2 hours before departure closes : 45 minutes / 1 hour (departing klia2) before departure. Opens : 3 hours before departure Closes : 1 hour before departure Opens : 3 hours before departure | Closes : 1 hour before departure

Counter Check-In Fee
A service fee will be charged to a guest who performs a manual check-in at the airport checkin counter for domestic flights (AK flights)
Avoid the counter charges & Self Check-in for FREE.
Check-In deadlines may vary at different airports and for aprticualr flights. It Is your responsibility to ensure thath you comply with theses deadlines.

Airports have long queues due to complex sexcurity checks. We suggest that you checkin early and proceed immedtiately to the departure gate or you may risk being left behind in security.

Web Check-In is NOT available for :

-Flights departing in more than 14 days
-Flights departing in less than 1 hour for AirAsia (AK, QZ, FD, PQ) or less than 4 hours for AirAsia x (D7)
-Pregnant guests
-Guest(s) travelling with infant(s)
-Guest(s) with reduced mobility and those with special needs
-Guest(s) aged below 16 years old and travelling alone
-Guest(s) with a medical condition/illnesses

AirAsia Term and Condition

AirAsia Terms and conditions of carriage for AK flights operated by AirAsia

AirAsia Baggage

Cabin Baggage

Each guest is allowed one piece of cabin baggage and 1 laptop bag or 1 handbag on-board, The main cabin baggage shall not exceed 56cm x 36cm x23cm and does not wigh more than 7kg. This baggage should also be able to fit under the seat in front of you or the overhead compartment.

Carriage of liquid, aerosols, and gels on International flights

For Security reasons, certain restrictions have been introduced to limit the amount of liquids, aerorols and gels (LAG) that guests may include n their cabin baggage on international flights.

  • LAG items such as drinks, creams, perfumes, sprays, gels, and toothpaste must be in containers should fit comfortably in a transparent re-sealable plastic bag.
  • Each passenger is limited to only one transparent re-sealable plastic bag with a volume no greater than one liter and dimension no larger than 20cm x 20cm.

The following itmes are allowed to be included in cabin baggage

  • Medicines - Quantities are essential for your trip. Eg. Diabetic kit.
  • Baby food - Pasted and liquids that are required for your trip
  • Non Liquid cosmetics - Solid deodorants, lipstick, powder foundation.
  • Fresh/Frozen seafood or meat - Must be packed properly.

Checked Baggage
Checked baggage can be pre-booked at a discounted rate online or standard rate at the airport check-in counters.

Each checked baggage must not exceed:
81cm (H) x 119cm(W) x 119cm(D) and 32kg in weight

Checked baggage weight available online
Domestic - 15kg/ 20kg/ 25kg/ 30kg/ 40kg
International - 20kg/ 25kg/ 30kg/ 40kg

Note : Checked baggage weight can only be shared with passengers in the same booking number. Each single item has to weigh less than 32kg and is subject to occipational health and safety requiremetns

Baby buggies/prams/strollers and other mobility devices can be checked in for free!

Checking in bagns
All baggae mus be checked-in at the airport:

atl leaset 45 min
prioir to departure time for AirAsia domestic flights (except flights departing klia2)

at least 1 hr
prior to departure time for AirAsia International flights, AirASIA x and all flights departing from klia2.

Baggage check thru

Your bags are automatically tagged to your final destiantion with AirAsia FLY-THRU (connecting flights) service.

Excess Baggage
Guest checking in baggae which exceeds the pre-booked allowance will be charged on a per kg based on our fee schedule.

Alternatively, guests may also purchase 15 kg abggae for domestic flights or 20kg baggage for international flights at the check-in coun ters.

Musical Items
Smaller Musical items such as a guitar, cello, violin, or viola which exceed our cabin baggage dimensions provided it is within 75kg (dimensions : H 103cm x W 41cm x D 41cm) may be carried in the cabin if a seat for it has been reserved and the appropriate fare paid. There is no baggage allowance associated with the purchase of an extra seat.

Sports equipment
Each Checked baggage must not exceed 32kg
sprott equipemtn weight available online
Domestic - 15kg/20kg/25kg/30kg/40kg
Internatioanal - 20kg/25kg/30kg/40kg

A. Sports equipment we accept

The following items will be c harged with a sports equipment fee. All other sports equipments will be under the checked abggage allowance. The sporting equipment fee can be either pre-booked at a discounted rate online or at a standard rate at the airport check-in counters.
+ Golf
+ Surfboards
+ Diving

  • One Scuba regulator
  • Tank harness
  • Tank Pressure gauge
  • Face mask
  • One pair of fins
  • Dive Suit/vest
  • Bottle
  • Buoyancy control device (BCD)
  • Snorkel
  • Weight belt
  • One empty cylinder tank

Note : High intensity diving lamps and normal portable diving lamps i.e. torch lgihts, which contains rechargeable lead acid batteries, spillable or non-spilable will not be accepted on board our aircraft as check-in nor as hand baggage as it falls under dangerous Goods Regulation.

  • Bicycle
  • Ski / Snowboard
  • Cricket

B. Sports equipment we accept as checked baggae

The following equipment we accept as checked baggage.
+ Angling/Fishing
+ Archery
+ Hockey
+ Lacrosse
+ Ten pin bowling
+ Tennis/Badminton
+ Water skiing equipemnt
+ Windsurfing equipment
+ All other sporting items

Sports equipment we do not accept

Due to large sizes and handling complexities, certain sporting equipment may not be able to go through airport baggage systems or fit in the aircrafct hold and thus the following equipment will not be accepted for carriage:

  • Hang Gliders
  • Sails
  • Kayaks, Canoes and Oars
  • Pole Vaults
  • Javelins

Note :
- Any number of pieces is allowed with a combined weight not exceeding pre-book/airport weight.
- Excess baggaga fee applies to eery extra kg.

Mishandled baggage
If you have a checked baggage missing, please approach one of our friendly guest service officers immediately.

You will need to provide your baggage tag that was given to you at the time of check-in to enable us to track your baggage through our baggage tracing system.
you will be given a property irregularity report (PIR) number to check the status of your baggage online and get updated regularly during the tracingn period.

Your baggage will be delcared missing after a period of 7 days for Domestic travel, and 14 days for international travel, from the date of the PIR. In this situation, you will need to prepare the following documents:

Copy of guest passprot / ID
Copy of guests bank book / statement
SWIFT/BCB/IBN Code (for international transaction)
An Authorization letter for 3rd party account (if necessary)
Copy of 3rd party passport / ID (if necessary)

Guest will be contacted by our central baggage tracing office staff for further action.

The following telephone numbers are for missing baggae enquiries only. No other equiries will be dealt with at these numbers:

Kuala Lumpur Central bagage tracing office : +603 8777 6604
Bangkok Central Baggage Tracing Office : +662 562 5869
Jakarta Central Baggage Tracing Office : +6221 5591 6126 and +6221 7034 6616.

Please note that we do not accept any responsibility for personal belongings misplaced or lost on board the aircraft or in the airport terminal. All items carried by you are solely at your own risk. Any items found on board will be forwarded to the lost property offices at the respective airports. Any items found at the airport terminal will ber handed over to the airport authorities.

*Delayed Baggage**
If your baggage has been delayed, we will make the necessary arrangements to deliver it to your local addreess provided in the PIR form as and when id arrives. Arrangements will also be made to assist you should items of baggage arrive damaged.

If you wish to file a cliam or an action regarrding delay of checked baggae, you mus notify us within twenty-one (21) days from the date the baggage has been placed at your disposal.

Damaged Baggage
If you baggage is damaged, you should immediately approach one of our friendly guest service officers. Details of the damage to your baggage will be recorded and you will be offered immedisate assistance, if necessary. please note that damage to accessories and wear and tear may not be covered by us.

If your bag is damaged as a result of over-packing or unsuitable packaging, our liability will be reduced.

If you wish to file a claim or an action regarding damage to checked baggae after you've left the airport, you must notify us as soon as you discover the damage, and at the lates within 7 days of receiot iof the baggae.

Dangerous Goods
Dangerous goods are items or substance that may endanger the safety of the aircraft or guests onboard. Please ensure that you do not items specified in this list in your cabin baggage or checked baggae.

Prohibited items


The Following items are prohibited in your baggae whether it is checked in or not :
Firearms and ammunition
Explosives, flammable, or non-inflammable gas (such as aerosol paints, butane gas, lighter refills)
Refrigerated gas (such as filled aqualung cylinders, liquid nitrogen)
Flammable liquids (Such as paints, thiners, solvents)
Flammable solids (such as matches, fire ligheter)
Organic Peroxides (such as resins)
Infective substances (such as virueses, bacteria)
Radioactive material (such as radium)
Corrosive materials (such as acid, alkali, mercury, thermometer)
Magnetic substances, oxidizing materials (such as bleaches)
Weapons such as antique firearms, swords, knives and similar items provided that such items may be allowed as checked baggage at our absolute discretion for very special reasons

AirAsia InFlight Comfort

Hot Meals
Onboard meals

Only the tastiest flavours make up our varied menu that comprises of Asian, international and vegetarian fares to please even the pickiest eaters. Hot or Cold, Spicy or Zesty, the choice is yours.

Browse the meals menu here:

  1. AK Flights 2. QZ Flights 3. FD Flights 4. PQ/Z2 Flights 5. D7 Flights

Online Pre-book melas

Dine on a greater selection of local ASEAN Specialty dishes and international fares!
Pre-book your inflight meal to avaoid any diasppointment and save more!

Flights less than 75mins will only serve snacks. To enjoy hot meals onboard for short flights pre-book your meal with us today!

Inflight meal

AirAsia Flight Schedule

AirAsia AK Fllights
Flight schedule of AirAsia AK

AirAsia Call Centre

Calling from service contact number opening hour
Australia AirAsia & AirAsia x flights 1300 760 330 24 hours
monday to sunday
China AirAsia & AirAsia x flights +86 20 2281 7666 8am - 9pm (GMT+8)
Monday to Sunday
HongKong AirAsia & AirAsia x flights +852 3112 3222 8am - 9pm (GMT+8)
Monday to Sunday
Indonesia AirAsia & AirAsia X flights +62 21 2927 0999 6am - 10pm (GMT+7)
Monday to Sunday
India AirAsia & AirAsia X flights 1860 500 8000 8am - 9pm (GMT+5:30)
Monday to Sunday
Japan AirAsia & AirAsia X flights 0120-963-516 8am – 5pm (GMT+9)
Monday to Sunday
Macau AirAsia & AirAsia X flights 080 0912 8am - 9pm (GMT+8)
Monday to Sunday
Malaysia AirAsia X Premium Line 600 85 8888 9am - 6pm (GMT+8)
Monday to Sunday
Available from Malaysian telco – Telekom,Celcom,Maxis & DiGi
This service is to cater for AirAsia X Guests only.
For any other AirAsia related queries
please logon to AskAirAsia.com for answers.
Philippines AirAsia and ZestAir +632 742 2742 7am - 11pm (GMT+8)
Monday to Sunday
Singapore AirAsia X Premium Line +65 6307 7688 9am - 6pm (GMT+8)
Monday to Sunday
This service is to cater for AirAsia X Guests only.
For any other AirAsia related queries,
please logon to AskAirAsia.com for answers
South Korea AirAsia & AirAsia X flights 00798 1420 69940 8am – 5pm (GMT +9)
Monday to Sunday
Saudi Arabia AirAsia & AirAsia X flights 8008449458
8008500001 (Zain User) 8:00am to 6:00pm (GMT+3)
Monday to Sunday
Taiwan AirAsia & AirAsia X flights 008 0185 3031 (toll free) 8am - 9pm (GMT+8)
Monday to Sunday
Thailand AirAsia & AirAsia X flights +66 2 515 9999 8am - 9pm (GMT+7)
Monday to Sunday

Note: AirAsia flights operated by Malaysia AirAsia, Thai AirAsia, Indonesia AirAsia, AirAsia India,
Philipines AirAsia and AirASIA ZEST. aIRasia x flights operated by AirAsia X Berhad and Thai AirAsia X.