Urumqi Air

Company Profile

Urumqi Air which operates with IATA code (UQ) and ICAO code CUH, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Ürümqi Diwopu International Airport (URC). Although the airline operates using the name Urumqi Air, it is the trade name for Urumqi Aviation Co Ltd. The company is lead by the CEO, Wu Hao. The head office for the airline is located in China. Urumqi Air is a member of the U-FLY Alliance.

History

Urumqi Air which operates with IATA code (UQ) and ICAO code (CUH) was founded in 2014. The airline runs under the management of Urumqi Aviation Co Ltd. Over the years, Urumqi Air aspire to satisfy more customers through the services it provides. This airline started its operation on 29-08-2014. Today, the airline has successfully reached As of 2019, the airline has carried exceeded eight million passengers and has operated an accumulated 150,000 flight hours.

Flight Attendant

Urumqi Air cabin crew wears a uniform in grey and white. For male flight attendants, they wear white shirt with yellow tie with grey trousers. For female flight attendants, they wear grey shirt with (red, blue, orange) scarf and grey belt and grey skirt. This uniform has been exquisitely laid out, making the crew look more refined.

Fleet

Urumqi Air has a number of aircrafts, all of which can be seen in the following table:

Call Center

If you have any inquiry for the airline or are facing any issue on your flight such as lost baggage or delayed flights, you can contact the airline. The Urumqi Air contact support can be contacted on one of the following numbers :

Live Chat

Urumqi Air customer service does not support live chat.

Web Check-in

Through the official website of Urumqi Air, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Urumqi Air opens 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the Urumqi Air passengers, and can be accessed at the departure airport according to the availability. For further information on this service, contact the airline customer service call center. The check in time is 3 hours before the flight departure time.

App Check-in

Urumqi Air does not support app check in services for the passengers.

Baggage

Introduction

Urumqi Air (UQ) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and max size of 20 cm × 40 cm × 30 cm (L x W x H). Free checked baggage allowance is not included in the ticket. Passengers can check in at the airport 180 minutes before the flight departure time. Online check in is possible for flight on Urumqi Air official website. It can be processed 1 days before scheduled flight departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete payment through the selected payment method. 6. Get your Urumqi Air flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Urumqi Air booking on Airpaz.com can be made via bank PayPal, bank transfer, credit card, and over the counter methods. For a complete information, visit Airpaz.com Payment Guide page.

Fare Rules