Vietravel Airlines

Company Profile

Vietravel Airlines which operates with IATA code (VU) and ICAO code VAG, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Tân Sơn Nhất International Airport (SGN), Noi Bai International Airport (HAN). Although the airline operates using the name Vietravel Airlines, it is the trade name for Viet Nam Travel Airlines JSC. The leader of the company is Vũ Đức Biên. The address of the head office is Vietnam.

History

Vietravel Airlines operating with IATA code (VU) and ICAO code (VAG) was first established in 2019. The airline is operated under Viet Nam Travel Airlines JSC. Across the years, Vietravel Airlines always strives to earn a position as one of the promising airlines in the future. This airline was first flown on 07-01-2021. Vietravel Airlines has won Top 5 "Best Travel Experience Airlines in the World" by Skytrax.

Flight Attendant

Vietravel Airlines cabin crew wears a uniform that is dominated by blue & yellow. For male flight attendants, they wear blue suit, white shirt, yellow tie and blue pants. For female flight attendants, they wear blue blazer, yellow dress, yellow scarf and brown stocking. Besides a beautifully designed uniform, Vietravel Airlines cabin crew have gained a great reputation for its excellent flight services.

Fleet

Vietravel Airlines operates using a number of aircrafts, all of which can be seen below:

Call Center

If you have any question for the airline or are facing any problem on your flight such as lost baggage or cancelled flights, you can contact the airline. To contact the airline is by sending an email to customercare@vietravelairlines.vn. The Vietravel Airlines customer service call center can be contacted on one of the following phone numbers :

Live Chat

Live chat service is not available for passengers of Vietravel Airlines.

Web Check-in

Through the official website of Vietravel Airlines, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 1 days prior to scheduled departure time.

Airport Check-in

Check-in counters for Vietravel Airlines opens 180 minutes prior to the scheduled flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Vietravel Airlines.

App Check-in

Vietravel Airlines does not support app check in services for the passengers.

Baggage

Introduction

Vietravel Airlines (VU) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max dimension of 36 cm x 23 cm x 56 cm (L x W x H). The fare does not include checked baggage allowance. Passenger can start checking in at the airport 180 minutes before the scheduled departure time. Online check in is not available.

How to Book

1. Go to Airpaz.com, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Process your payment through the selected method. 6. Receive your Vietravel Airlines flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your Vietravel Airlines ticket booking on Airpaz.com can be processed via bank bank transfer, credit card, PayPal, and over the counter methods. For the complete information, visit Airpaz.com Payment Guide page.

Fare Rules