Vietjet Air

Introduction

Vietjet Air (VJ) is a low cost carrier airline flying to domestic & international routes. The airline provides the passenger with a cabin baggage allowance of 7 kg and maximum dimension of 56 cm × 36 cm × 23 cm (L x W x H). Free checked baggage allowance is not included in the flight Check in time at the airport starts from 180 minutes prior to the scheduled flight departure time. Online check in is allowed for flights with the airline on Vietjet Air official website page. It can be processed 1 days prior to departure time.

How to Book

1. Visit Airpaz site, or open the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process payment through the selected payment method. 6. Get your Vietjet Air flight e-ticket in the My Booking page, or in your email.

How to Pay

The payment for your Vietjet Air ticket booking on Airpaz.com can be made via bank credit card, bank transfer, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

Company Profile

Vietjet Air operating with IATA code (VJ) and ICAO code VJC, is a low cost carrier airline that flies domestic & international routes. The airline flies to destination cities all over the world from its main hub located in Noi Bai International Airport (HAN), Tan Son Nhat International Airport (SGN). Vietjet Air operates under VietJet Aviation Joint Stock Company. The leader of the company is Nguyen Thi Phuong Thao. The address of the head office is Vietnam.

History

Vietjet Air operating with IATA code (VJ) and ICAO code (VJC) runs under the management of VietJet Aviation Joint Stock Company. In 2007, this airline was established. Over time, Vietjet Air always gives the best services for their customers to obtain a position as one of the leading airlines in the future. This airline was first commenced on 25-12-2011. Vietjet Air has been awarded 2017 - 2021 Best Ultra Low-cost Airline by AirlinesRating,2020 Vietnam’s Top 50 Best Performing Companies.

Flight Attendant

Vietjet Air cabin crew wears a uniform that is dominated by red. For male flight attendants, they wear red shirt with a small checkered list on the sleeve and black trousers. For female flight attendants, they wear red shirt with a small checkered list on the sleeve, bowties and brown belt with shorts with a small plaid motif. Besides a perfectly made uniform, Vietjet Air cabin crew always committed to exceed their passengers’ expectations by providing excellent flight services and safety quality.

Fleet

Vietjet Air operates using a number of aircrafts, all of which can be checked below:

Type	Quantity
Airbus A320-200	18
Airbus A321-200	39
Airbus A321neo	19
Airbus A330-300	1

Call Center

If you have questions for the airline or are facing any problem during your travel such as lost baggage or delayed flights, you can contact the airline. The Vietjet Air customer service call center can be contacted on one of the following phone numbers :

Country	Phone
Vietnam	(+84)1900 1886
South Korea	(+82) 2 319 4560
Taiwan	(+886) 0800 66 1886
Thailand	(+66)2 089 1909
Malaysia	(+60) 3 2730 9887
Myanmar	(+95) 9 789 323 828
Indonesia	(+62) 21 527 1393
Cambodia	(+855) (0)63 967 769 / (+855)(0)78 771 333
Japan	(+81) 3 5937 0821
India	(+91) 11-43640490

Live Chat

Live chat service is not available for passengers of Vietjet Air.

Baggage

Web Check-in

Passengers can check in online through the official website of Vietjet Air. To do so, click here to go to the airline’s check-in page. Web check-in can be done 1 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Vietjet Air check-in counters 180 minutes before the departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Vietjet Air let you use kiosk check-in services for the passengers, which may be accessed at the departure city airport according to the availability. For further information on this service, contact the airline customer service. The check in time is 24 hours before the scheduled flight departure time.

App Check-in

It is possible for Vietjet Air passengers to check in through the airline’s official mobile (Android/iOS) app. To do so, the passengers should download the Vietjet Air mobile application on their gadget. The check in time is 24 hours before the scheduled departure time.

Fare Rules