Citilink

Introduction

Citilink (QG) is a low cost carrier airline operating domestic & international routes. The airline provides the passengers with a cabin baggage allowance of 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The domestic route flight ticket fare includes checked baggage allowance of 15 kg. Airport check in time at the airport starts from 180 minutes prior to the scheduled flight departure time. Check in online is allowed for flights on Citilink official website. It can be done 2 days before departure time.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact detail and passenger information on the booking page. 5. Process payment through the selected method. 6. Get your Citilink flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

Payment for your Citilink ticket on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For more complete information, visit Airpaz.com Payment Guide page.

Company Profile

Citilink which operates with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world with its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). Citilink operates under PT Citilink Indonesia. The company is lead by the CEO, Dewa Kadek Rai. The address of the head office is Indonesia.

History

Citilink operating with IATA code (QG) and ICAO code (CTV) runs under the management of PT Citilink Indonesia. In 2001, this airline was established. During the year of its development, Citilink is committed to serve more customers by enhancing its services. This airline was first commenced on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has won 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform that is dominated by green and lime colors. For male flight attendants, they wear grey shirt, black vest with black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab with green skirt have a gurdo aji pattern, green trouser special make hijab. The design itself represents Citilink sense of purpose to offer the best experience to their passengers throughout the flight.

Fleet

Citilink has a number of aircrafts, all of which can be seen below:

Live Chat

Another way is to access their live chat page here.

Baggage

Web Check-in

Through the official website of Citilink, passengers can check in online. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Citilink check-in counters 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Citilink does not support kiosk check in services for the passengers.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do so, the passengers should download the Citilink mobile application on their mobile phone. The check in time is 48 hours before the scheduled flight departure time.

Fare Rules