Wizz Air Baggage Information

All passengers flying with Wizz Air gets a baggage allowance with no charge of 1 (one) carry on luggage with a size of 55 x 40 x 23cm and maximum weight of 10kg. However, if the bag/suitcase is the same size or smaller than 40 x 30 x 20cm, it can also be taken on to the cabin area as long as it fits under the seat.

However, by the 1st of November, passengers can only bring small bag in the size of 40 x 30 x 20cm on to the cabin. Carry on luggage will count as additional luggage and the passenger will be charged if they bring one.

Additional items on board

Passengers are also allowed to bring these items on board with no extra charge:
- A coat or blanket
- Mobile phone
- Reading material
- A pair of crutches for passengers who are physically disabled
- For children under than two: food for the duration of the flight and a foldable baby stroller or a crib

Passengers are also allowed to bring liquids in the flight (on board), as long as it is in a maximum of 100ml container, and inside a transparent, resealable 1 litre plastic bag with the size of 20 x 20cm.

Lithium alloy and/metal batteries, and lithium ion batteries are also allowed on board with these requirements:
- Lithium metal or lithium alloy batteries taken on board may not contain more than 2 grams of lithium.
- Lithium ion batteries taken on board cannot have a watt-hour rating of more than 100 Wh.

Wizz Air Extra Baggage Allowance and Fees

Passengers are allowed to add 6 (six) more baggages as checked-in luggage. However, they cannot be all checked-in at the airport. To use this service to its maximum capability, passengers should check 3 (three) of their suitcases online through the website and the other 3 (three) at the check-in counter at the airport.
Checked-in Extra Baggage Size and Weight:
Width: 149 cm
Height: 119 cm
Length: 171 cm
Weight: 20kg (Light checked-in bag) and 32kg (Heavy checked-in bag)

The cost of extra baggage for the Light Checked-In bag (max 20kg) ranges from €​14.00 – ‎​€​60.00 on low seasons, and €​19.00 – ‎​€​70.00 on high seasons depending on the range of the flight. While the cost of extra luggage for Heavy Checked-In bag (max 32kg) ranges from €​19.00 – ‎​€​74.00 to €​25.00 – ‎​€​86.00 during high seasons.
Using this service, passenger will be charged of ​€​10.00/kg surcharge for bags that weigh between 20kg and 32kg.

Starting on the 1st of November 2018, there will be another class of paid extra luggage with the weight of 10kg.

At certain airports, the relevant baggage fee may only be paid using a credit or debitcard, such as at the Haugesund (HAU), Paris Beauvais (BVA), Cologne (CGN), Donetsk (DOK), Kyiv Zhulyany (IEV), Brno (BRQ), Oslo Sandefjord Torp (TRF), Stavanger (SVG), Dortmund (DTM), Grenoble (GNB), Kharkiv (HRK), Kristiansand (KRS), Malmo (MMX), Milan Malpensa (MXP), Pisa (PSA), Trondheim (TRD), Moscow (VKO).

Baggage drop off in the airports usually closes 40 minutes before scheduled departure time. However, there are check-in desk that closes earlier. The list below contains airport with earlier closing time.

Note:

All information of baggage of Wizz Air can changes at anytime without prior notice

Online Check-In

Web check-in is free with Wizz air, and it is available from 30 days to 3 hours before the scheduled departure time if the passenger has purchased a seat during booking. However, if they have not purchased the seat during booking, check-in will only be available 48 hours before the departure time.

Here is how to complete the Wizz Air online check in:

1. Check in online on Wizz’s website
2. Print the boarding pass
3. present the printed boarding pass at the gate with your travel documents no later than 30 minutes before the scheduled departure time
4. if you hold non-EU travel documents, you need to present yourself at the check-in counter to have your documentation checked and your boarding pass stamped
5. if you have baggage to drop off, go to the baggage drop desk no later than 40 minutes prior to departure
   Unfortunately, however, they do not have online chat feature if the passenger needs help with their online check-in. But if it is still not clear, you can go to their official website and check the Frequently Asked Questions (FAQ) page.

There are some documents-related steps that you need to pay attention to. For passengers travelling in the Schengen area, you can leave out the travel document details during the online check-in. For passengers who are not required to provide Visa details for the destinations, you can fill in the field with xxxxx.
As for passengers who are under 14 years old, a passenger older than 16 will have to do their online check-in and accompany the younger passenger.
Mobile Check-In

To do your check in using your mobile gadget, there are three options that you can choose from:
You can check in with the app that you can download from the Play Store/App Store depending on what phone you have, and retrieve the boarding pass from the application
Visit Wizz Air’s website from your mobile browser, and enter the flight confirmation code to print your boarding pass
For passengers who use iOS gadgets, you can use the iOS Wallet to save your boarding card
However, there are still airports that do not support mobile boarding passes, so a mobile boarding pass will not be generated. For passengers in those airports, you will have to visit the website to retrieve your reservation and print the boarding card.

Airport Check-In

Airport check-in with W!zz is the least preferred one, since there will be a check-in fee that ranges from €​10.00 to €​30.00. However, you may also get to check in for free at the airport if online check-in services are not available yet at the airport.
Here is a list of airports where you can do airport check-in free of charge:
- Dubai (to Budapest only)
- Corfu
- Palma de Mallorca
- Tirana (to Budapest only)
- Zaragoza

Check-in usually starts 2 hours before the departure time and closes 40 minutes before departure. However, there are airports where the check in desk closes faster. The table below list all those airports.

The company sets up different phone numbers for the Customer Services based on the country and service that the callers want. For calls regarding reservations, check the Wizz Air customer service numbers for bookings and purchases. To call about your existing bookings, call the phone number for the existing bookings customer service number.

Call Centre Numbers for Existing Bookings

Call Centre Numbers for Bookings and Purchases

Wizz Air Offices

There are various rules regarding the flight’s delay and cancellation both if the cancellation comes from the passenger and Wizz Air.
Starting from the 1st of November 2018, all fares, taxes and charges including tickets are not refundable.
More information about fares, fees to delay, cancel and/or change the schedule of your flight, delay claim, compensation and cancellation compensation for Wizz airlines, please click here

Flight schedule of Wizz Air click here

Wizz Air was launched on June 2003 and was registered ready to fly within three months. Its first flight was on May 19th 2004 from Katowice.
Not long after their first flight, they were awarded as the Best Airline Flying to Poland in the Low Cost Carrier category, and the Best Airline of the Year. It continued growing as a business, winning more awards from the Greatest Increase in Passenger Traffic, to Superbrands Award, to Best Operational Excellence by Airbus in 2014.
The business continue growing and become a Central and Eastern Europe’s largest low-cost airline, Wizz Air successfully completed an initial public offering on the 25th of February 2015 admitted to the London Stock Exchange. Now, Wizz Air is listed on the LSE under the ticker WIZZ and have more than 3000 people.
On its 11th anniversary in May 2015, Wizz Air announced a full brand rejuvenation and new aircraft delivery to respond to maturing traveler requirements, taking its place among Europe’s major airlines. It moved to a more vibrant, fresh, sophisticated look and feel. Few of the initiatives introduced in conjunction with the branding initiative were seat allocation, priority boarding, and enhanced fare system, amongst many others.
Wizz Air was also named 2016 Value Airline of the Year by Air Transport World, a leading industry magazine.

Onboard services include Wizz Cafe and Wizz Boutique. Wizz Cafe offers a selection of soups, sandwiches, snacks and drinks (coffee, tea, soda, juice, and alcoholic drink). Wizz Boutique offers various Wizz merchandise, branded watches and perfume, selections of gifts and travel accessories. All of it can be paid in cash using Euro, British Pounds, Hungarian Forint and Zlotys. Passengers can also make inflight payments using their Visa or MasterCard. The price in Pounds, Forint and Zloty are indicative prices subject to exchange rate. Local currency is not always available, so unless it is, return change will be given in Euros.

Wizz Air is led by József Váradi, the Company’s Chief Executive Officer, who is also the person who started the company. Its aim is to bring affordable flying experience for the citizens of Central and Eastern Europe, and to provide a new travelling experience to travelers in the EU. Its head office is in Hungary, at the Kőér street 2/a, Hungary. The IATA and ICAO codes for this airline company are W6 and WZZ respectively.

Having existed for 15 years, Wizz Air is currently one of the biggest low cost air carrier in Europe. It now offers more than 600 routes from and to 25 destinations in Europe: Tuzla in Bosnia and Herzegovina; Vienna in Austria; Sofia and Varna in Bulgaria; Kutaisi in Georgia; Bucharest, Cluj-Napoca, Craiova, Iasi, Sibiu and Timisoara in Romania; Budapest and Debrecen in Hungary; Belgrade in Serbia; Riga in Latvia; Vilnius in Lithuania; Skopje in Macedonia; Chisinau in Moldova; Katowice, Warsaw, Gdansk, Poznan and Wroclaw in Poland;London Luton in United Kingdom; Kyiv in Ukraine.

Its fleet is composed of 107 single type Airbus fleet from the A320 family including A320s and an A321ceo. The company also stated that they have ordered for 110 A321 neo aircraft, some of which were delivered in 2015, 20 more throughout 2018, and the rest in the future. To provide better but cheaper services to the passengers, the company offers ticketless travel, cost and time efficient secondary airports, single class all-leather seat configuration and catering on demand for an additional cost.

Terminal

General Condition of Carriage for Passengers and Baggage of Wizz Air can be read here

The female flight attendants of Wizz Air are dressed in the hot pink and purple color of the company. Some of the flight attendants wear pink shirt under a black jacket paired with a black skirt; and others wear black blouse with pink lines around the collar, along with the black jacket and skirt.

Male flight attendants, however, wear different uniforms than the female counterpart. They still wear the black jacket, but instead of a pink shirt, they wear a blue shirt instead. They also wear a pair of crisp black trousers.
Both the male and female flight attendants wear a pin saying Wizz Air on the left lapel of their jackets.

The aircraft used by Wizz Air is an assortment of various families such as the Airbus A320 and A321. The planes used right now is the A320-200 and A321-200, although the airline is ordering more aircrafts from Airbus to expand and upgrade their fleet. Their order of A320neo and A321neo are planned to be delivered from 2018 to 2026.

When flying with this airline, all passengers are automatically assigned a seat on the plane. However, if you decide to do so, you can have a different seat from the one assigned to you for a fee depending on its availability and position in the aircraft.

For passenger who wishes to purchase the Front Row or Extra Legroom seats, you have to be at least 18 years old and understand English.