Citilink

Introduction

Citilink (QG) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and max size of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The passengers flying domestic routes with Citilink will get checked baggage allowance of 15 kg. Check in time at the airport starts from 180 minutes before the departure time. Check in online is available for flight on Citilink official website. It can be processed 2 days prior to scheduled departure time.

How to Book

1. Visit Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your perfect flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Process payment through the selected payment method. 6. Get your Citilink flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your Citilink ticket booking on Airpaz can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For the complete information, visit Airpaz Payment Guide page.

Company Profile

Citilink operating with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). PT Citilink Indonesia is the owner of the trade name Citilink. The leader of the company is Dewa Kadek Rai. The address of the head office is Indonesia.

History

Citilink operating with IATA code (QG) and ICAO code (CTV) is managed by PT Citilink Indonesia. In 2001, this airline was established. Across the years, Citilink always gives the best services for their loyal customers to earn a position as one of the most favourable airlines in the future. This airline started its operation on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has won 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest and black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab with green skirt have a gurdo aji pattern, green trouser special make hijab. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. Apart from that, it also perfectly embodies the airlines brand's image.

Fleet

Citilink operates using a number of aircrafts, all of which can be seen below:

Live Chat

Another way is to access their live chat page here.

Baggage

Web Check-in

Passengers can check in online through the official website of Citilink. To do so, click here to go to the airline’s check-in page. Web check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Citilink check-in counters 180 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Citilink does not support kiosk check in services for the passengers.

App Check-in

It is possible for Citilink passengers to check in through the airline’s official mobile (Android/iOS) application. To do so, the passengers should download the Citilink mobile application on their handphone. The check in time is 48 hours before the scheduled departure time.

Fare Rules