HKExpress

Introduction

HKExpress (UO) is a low cost carrier airline flying to international routes. Cabin baggage allowance are not provided to passengers of HKExpress. The fare does not include free checked baggage allowance. Check in time at the airport starts from 180 minutes before the scheduled flight departure time. Check in online is possible for flights on HKExpress official website page. It can be processed 2 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your gadget. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger detail and contact information on the booking page. 5. Complete your payment through the selected method. 6. Receive your HKExpress flight e-ticket in the My Booking page, or in your email.

How to Pay

Payment for your HKExpress ticket on Airpaz can be made via bank bank transfer, credit card, PayPal, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

Company Profile

HKExpress which operates with IATA code (UO) and ICAO code HKE, is a low cost carrier airline that flies international routes. The airline flies to destinations all over the world with its main hub located in Hong Kong International Airport (HKG). Although the airline operates using the name HKExpress, it is the trade name for Hong Kong Express Airways Limited. The leader of the company is Jeanette Mao. The address of the head office is Hong Kong.

History

HKExpress operating with IATA (UO) and ICAO (HKE) is operated under Hong Kong Express Airways Limited. The airline was first established in 2004. During the year of its development, HKExpress always gives the best services for their customers to earn a position as one of the most favourable airlines in the future. This airline began its operation on 27-10-2013. HKExpress has won Top 10 Safest Low-Cost Airlines for 2020 Perfect 7-Star Safety Rating in 2020 by AirlineRatings.com.

Flight Attendant

HKExpress cabin crew wears a uniform in beige & black (men) and purple & white (Women). For male flight attendants, they wear beige suit, black shirt and black pants. For female flight attendants, they wear purple blazer & white shirt and black skirt / purple pants. The uniform itself has been exquisitely laid out, making the crew look more refined.

Fleet

HKExpress has a number of airplanes, all of which can be seen in the following table:

Live Chat

Live chat service is not available for passengers of HKExpress.

Baggage

Web Check-in

Passengers can check in online through the official website of HKExpress. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the HKExpress check-in counters 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

HKExpress provides kiosk check-in services for the passengers, which could be accessed at the departure airport depending on the availability. For further information on this service, contact the airline customer service call center. The check in time is 3 hours before the departure time.

App Check-in

It is possible for HKExpress passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, the passengers should download the HKExpress mobile application on their mobile. The check in time is 48 hours before the scheduled departure time.

Fare Rules