Citilink

Introduction

Citilink (QG) is a low cost carrier airline operating domestic & international routes. The cabin baggage allowance given by this airline is 7 kg and max size of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The passengers flying domestic routes with Citilink will get free checked baggage allowance of 15 kg. Passengers can start checking in at the airport 180 minutes prior to the scheduled departure time. Check in online is possible for flights with the airline on Citilink official website. It can be done 2 days before scheduled flight departure time.

How to Book

1. Visit Airpaz website, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose the best flight. 4. Fill in the contact and passenger details on the booking page. 5. Process payment through the selected payment method. 6. Receive your Citilink flight e-itinerary in the My Booking page, or in your email.

How to Pay

The payment for your Citilink ticket on Airpaz can be made via bank PayPal, credit card, bank transfer, and over the counter methods. For more complete information, visit Airpaz Payment Guide page.

Company Profile

Citilink operating with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destination cities all over the world from its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). Although the airline operates using the name Citilink, it is the trade name for PT Citilink Indonesia. The leader of the company is Dewa Kadek Rai. The address of the head office is Indonesia.

History

Citilink operating with IATA (QG) and ICAO (CTV) was first established in 2001. The airline runs under the management of PT Citilink Indonesia. Throughout the years, Citilink aspire to satisfy more customers through the services it provides. This airline began its operation on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has won 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest with black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab with green skirt have a gurdo aji pattern, green trouser special make hijab. The design itself has been perfectly laid out, making the crew look more refined.

Fleet

Citilink operates using a number of aircrafts, all of which can be checked below:

Live Chat

Another alternative is to go to their live chat page here.

Baggage

Web Check-in

Through the official website of Citilink, passengers can check in online. To do so, click here to go to the airline’s check-in page. Web check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Citilink check-in counters 180 minutes before the flight departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check in service is not available for passengers of Citilink.

App Check-in

App check-in through the airline’s official mobile (Android/iOS) application is possible. To do this, the passengers should download the Citilink mobile application on their mobile. The check in time is 48 hours before the flight departure time.

Fare Rules