HKExpress

Introduction

HKExpress (UO) is a low cost carrier airline operating international routes. HKExpress does not give the passengers with cabin baggage allowance. The fare does not include checked baggage allowance. Passengers can check in at the airport 180 minutes before the scheduled flight departure time. Check in online is possible for flight with the airline on HKExpress official website page. It can be processed 2 days prior to scheduled flight departure time.

How to Book

1. Go to Airpaz site, or access the Airpaz application (Android/iOS) on your handphone. 2. Fill in the flight details in the flight search box. 3. Choose your preferred flight. 4. Fill in the contact and passenger information on the booking page. 5. Process your payment through the selected payment method. 6. Receive your HKExpress flight e-itinerary in the My Booking page, or in your registered email.

How to Pay

The payment for your HKExpress booking on Airpaz can be made via bank bank transfer, PayPal, credit card, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Company Profile

HKExpress which operates with IATA code (UO) and ICAO code HKE, is a low cost carrier airline that flies international routes. The airline flies to destinations all over the world with its main hub located in Hong Kong International Airport (HKG). HKExpress operates under Hong Kong Express Airways Limited. The leader of the company is Jeanette Mao. The head office for the airline is located in Hong Kong.

History

HKExpress which operates with IATA (UO) and ICAO (HKE) was first established in 2004. The airline runs under the management of Hong Kong Express Airways Limited. Throughout its journey, HKExpress intends to satisfy more customers through the services it offers. This airline was first flown on 27-10-2013. HKExpress has won Top 10 Safest Low-Cost Airlines for 2020 Perfect 7-Star Safety Rating in 2020 by AirlineRatings.com.

Flight Attendant

HKExpress cabin crew wears a uniform that is dominated by beige & black (men) and purple & white (Women). For male flight attendants, they wear beige suit, black shirt with black pants. For female flight attendants, they wear purple blazer & white shirt with black skirt / purple pants. The uniform itself represents their strong commitment to offer the best passengers' experience throughout the flight.

Fleet

HKExpress operates using a number of aircrafts, all of which can be seen in the following table:

Live Chat

There is no live chat service for passengers of HKExpress.

Baggage

Web Check-in

Through the official website of HKExpress, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in can be done 2 days prior to scheduled departure time.

Airport Check-in

Check-in counters for HKExpress opens 180 minutes before the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

Kiosk check-in services is available for the HKExpress passengers, and may be accessed at the departure city airport depending on the availability. For more information on this service, contact the airline call center. The check in time is 3 hours prior to the scheduled departure time.

App Check-in

Check in through the airline’s official mobile (Android/iOS) application is possible. To do so, the passengers should download the HKExpress mobile application on their smartphone. The check in time is 48 hours before the departure time.

Fare Rules