Citilink

Introduction

Citilink (QG) is a low cost carrier airline flying to domestic & international routes. The cabin baggage allowance provided by this airline is 7 kg and maximum size of 56 cm x 36 cm x 23 cm (L x W x H) for Airbus A320 or 41 cm x 34 cm x 17 cm (L x W x H) for ATR 72-600. The passengers flying domestic routes with Citilink will get free checked baggage allowance of 15 kg. Passengers can start checking in at the airport 180 minutes before the scheduled flight departure time. Online check in is available for flight on Citilink official website page. It can be processed 2 days before departure time.

How to Book

1. Go to Airpaz website, or open the Airpaz application (Android/iOS) on your mobile phone. 2. Fill in the details in the flight search box. 3. Choose the best flight. 4. Fill in the passenger and contact details on the booking page. 5. Complete payment through the selected method. 6. Find your Citilink flight e-itinerary in the My Booking page, or in your email.

How to Pay

Payment for your Citilink ticket booking on Airpaz.com can be made via bank credit card, PayPal, bank transfer, and over the counter methods. For a complete information, visit Airpaz Payment Guide page.

Company Profile

Citilink operating with IATA code (QG) and ICAO code CTV, is a low cost carrier airline that flies domestic & international routes. The airline serves flights to destinations all over the world with its main hub located in Soekarno–Hatta International Airport (CGK), Halim Perdanakusuma International Airport (HLP), Juanda International Airport (SUB). PT Citilink Indonesia is the owner of the trade name Citilink. The company is lead by the CEO, Dewa Kadek Rai. The address of the head office is Indonesia.

History

Citilink operating with IATA code (QG) and ICAO code (CTV) was first founded in 2001. The airline runs under the management of PT Citilink Indonesia. Over the years, Citilink continued to enhance its business by establishing a worthwhile and enjoyable service for their passengers. This airline was first flown on 16-07-2001. The first ever flight route was Jakarta (CGK) - Surabaya (SUB) using Fokker F28 Fellowships. Citilink has won 4-Star Low-Cost Airline in 2018 by SKYTRAX,Best Low Cost Carrier - Asia in 2018 by TripAdvisor,4-Star Low-Cost Airline in 2019 by APEX.

Flight Attendant

Citilink cabin crew wears a uniform in green and lime colors. For male flight attendants, they wear grey shirt, black vest and black trousers. For female flight attendants, they wear green blouse have a gurdo aji pattern, green long sleeve blouse special use hijab with green skirt have a gurdo aji pattern, green trouser special make hijab. This uniform exudes elegance, while providing the crew with efficiency and comfort in serving passengers. Apart from that, it also perfectly represents the airlines brand's image.

Fleet

Citilink has a number of airplanes, all of which can be seen below:

Live Chat

Another way is to access their live chat page here.

Baggage

Web Check-in

Through the official website of Citilink, passengers can do web check in. To do so, click here to go to the airline’s check-in page. Online check-in page can be done 2 days prior to scheduled departure time.

Airport Check-in

Airport check in can be done in the Citilink check-in counters 180 minutes prior to the scheduled departure time. You are advised to check in at least one and a half hours before the check in and baggage drop counter at the airport closes.

Kiosk Check-in

This service is not available for passengers flying with Citilink.

App Check-in

It is possible for Citilink passengers to check in through the airline’s official mobile (Android/iOS) app. To do this, download the Citilink mobile application on their gadget. The check in time is 48 hours before the departure time.

Fare Rules