Airpaz：新冠肺炎（COVID-19）資訊專區
最近更新時間：
新冠肺炎（COVID-19）最新旅遊動態
COVID-19冠狀病毒疾病在許多方面影響了全球眾多企業，包括我們。 我們所感受到的影響之一是來電和電子郵件的頻率顯著增加。 然而，我們向您保證，我們將盡快回覆您並處理您的查詢。
在出發前，我們希望確保客戶的安全，因為這是我們在此情況下的首要任務。 本頁包含來自航空公司和各國的最新COVID-19旅行限制，專為旅客完善規劃行程而設。
由於政策可能隨時更新，我們強烈建議您向航空公司查詢最新規定。 別忘了也查看各國的入境限制。 無論您身在何處，我們謹祝您和所有親愛的旅客一切安好。
退、改票作業辦法
首先，您必須遵循我們客服提供的所有程序。請按照以下步驟提交更改行程及退款請求：
1、點擊「幫助中心」
2、向下捲動至我們的回饋表單
3、選擇產品「機票」或「飯店」
4、根據您的需要選擇「取消」或「更改搭乘日期」
5、提供Airpaz訂位代號和電子郵件地址
6、點擊「提交」
7、請耐心等待我們在您的電子郵件中帶來的最新消息
航空公司和國家入境政策更新匯總
注意！所有航空公司的退、改票作業辦法可能因應疫情變化而隨時更新，敬請諒解。
如果您即將搭乘的航班可能受 COVID-19 的影響，請在下面的連結上查看相關航空公司的最新政策為準。
- Air China https://www.airchina.com.cn/cn/about_us/news/147819.shtml
- Air Macau https://www.airmacau.com.cn/#/business-common?data=485&type=lk
- Air Seoul https://flyairseoul.com/CW/en/noticeContent.do?seq=4549&pageNo=1
- AirSWIFT: https://www.airswift.com/about/safety/covid-19
- Air Travel https://www.redair.cn/doc/detail/204
- Alaska Airlines https://news.alaskaair.com/newsroom/our-plan-for-keeping-our-employees-and-guests-safe-from-covid/
- All Nippon Airways https://www.ana.co.jp/en/jp/topics/coronavirus-travel-information/immigration/
- American Airlines https://www.aa.com/i18n/travel-info/international-travel/international-travel.jsp?anchorEvent=false&from=Nav
- Asiana airlines https://flyasiana.com/C/KR/EN/contents/stay-safe-with-oz
- Bamboo Airways https://www.bambooairways.com/vn-en/company/press-and-news/entry-exit-regulations/
- Bangkok Airways https://www.bangkokair.com/eng/covid19information
- Cambodia Airways https://cambodiaangkorair.com/post/488/viet-nam-entry-regulations
- Cathay Pacific https://www.cathaypacific.com/cx/en_US/covid-19/information-and-updates.html
- Cebu Pacific https://www.cebupacificair.com/pages/travel-info/covid-travel-reminders/where-we-fly
- China Airlines https://oa.ceair.com/newCMS/au/en/content/en_News/TravelAlert/202205/t20220522_21581.html
- China Eastern https://oa.ceair.com/newCMS/nz/en/content/en_News/TravelAlert/202301/t20230125_23937.html
- China United http://info.flycua.com/jcms/publish/APP/appjjtz/j20221216_363_521_9295.html
- Citilink https://www.citilink.co.id/en/citilink-flight-information-regarding-covid-19/index
- Colorful Guizhou Airlines https://www.cgzair.com/gydc/dcdt/jqgg/1544.html
- Delta Air Lines https://www.delta.com/us/en/travel-planning-center/know-before-you-go/travel-requirements-guide
- Eva Air https://www.evaair.com/en-us/customer-services/covid-19-information-center/cplus-travel-safe-travel-plan/
- Firefly https://www.fireflyz.com.my/covid19-my
- Fuzhou Airlines https://www.fuzhou-air.cn/style/fuair/travel-tips.html
- Garuda https://www.garuda-indonesia.com/id/en/news-and-events/kebijakan-operasional-terkait-covid19.page
- Guangxi Beibu Gulf Airlines https://gxb2c.gxairlines.com/stdair/airline/gx/news/newsList?sign=true
- Hainan Airlines https://www.hainanairlines.com/HUPortal/dyn/portal/DisplayPage?COUNTRY_SITE=GB&SITE=CBHZCBHZ&LANGUAGE=US&PAGE=CEPP
- Hawaiian Airlines https://www.hawaiianairlines.com/coronavirus
- Hebei Airlines https://www.hbhk.com.cn/serve/webView/busiNotice
- HK Express https://www.hkexpress.com/en-hk/your-trips/covid-19-notice-of-travel-restrictions/
- Hongkong Airlines https://www.hkairlines.com/en_HK/hx/travel-advisories
- Indigo https://www.goindigo.in/information/state-regulations.html
- Japan Airlines https://www.jal.co.jp/ar/en/info/travelalerts/flysafe/flights-service/quarantine-immigration/
- Jeju https://www.jejuair.net/ko/customerServiceCenter/noticeDetail.do?billboardNo=0000000032
- JetBlue Airways https://www.jetblue.com/covid-19-info-hub
- Jetstar Asia https://www.jetstar.com/jp/en/travel-alerts#Vaccinated%20Travel%20Lanes
- Jetstar Japan https://www.jetstar.com/jp/en/travel-alerts
- Jin Air https://www.jinair.com/company/announce/gWheRP65SPfT4WuJ
- Joy Air https://www.joy-air.com/ServiceNoticeDetail?id=185
- Juneyao Air http://www.juneyaoair.com/pages/About/noticeList.aspx
- Korean Air https://www.koreanair.com/id/en/travel-update/covid19
- Kunming Airlines https://www.airkunming.com/#/doc/list/5
- Lion Group https://www.lionair.co.id/en/about-us/covid-19-updates
- LJ Air https://www.longjianghk.com/stcontent/menupage/e2b0fa21-4728-4df5-8118-438d7b558a58/68a05a6b-2c06-4fe7-b947-79aac9958333/749c8cfd-4184-4289-888f-0dd94e39eb54/49a0afa4-b54a-40fb-9a58-ae6922e4c1c2
- Loong Air https://www.loongair.cn/#/news/detail?id=3265593060580401
- Lucky Air https://www.luckyair.net/news.html
- Malaysia Airlines https://www.malaysiaairlines.com/my/en/covid19-travel-updates.html?icid=imagebanner_n1_homepage_my_travelupdates
- Malindo Air https://www.malindoair.com/news-events/COVID19-COVID19-Countries-Travel-Restriction--Policies
- Mokulele Airlines https://mokuleleairlines.com/travel-info/policies/
- Nok Air https://content.nokair.com/en/Special-Page/TravelCOVID.aspx
- Okay Airways https://www.okair.net/info.html#/noticeDetail?artId=772
- Pacific Airlines https://www.pacificairlines.com/vn/en/news/look-up-immigration-transfer-transit-information/
- Philippine Airlines https://www.philippineairlines.com/en/ph/home/covid-19/travelrules
- Qingdao Airlines https://www.qdairlines.com/yqzl
- Scoot TigerAir https://www.flyscoot.com/en/announcements/covid19-travel-advisories
- Shandong Air https://www.sda.cn/en/about/news/2732.html
- Silver Airways https://www.silverairways.com/travel-information/covid-19-resources
- Singapore Airlines https://www.singaporeair.com/en_UK/sg/travel-info/precautionary-measures/
- Smart Wings https://www.smartwings.com/en/country-specific-entry-requirements
- Solaseed https://www.solaseedair.jp/en/information-others/boarding-202007.html#initiative
- Southwest Airlines https://www.southwest.com/coronavirus/
- SpiceJet https://corporate.spicejet.com/covid19.aspx
- Starflyer https://www.starflyer.jp/int_jp/news/2022/news_20220401_top.html
- Starlux Airlines https://www.starlux-airlines.com/en-TW/about-us/travel-advisories/covid19-info-hub
- SkyJet Airlines https://www.flyskyjetair.com/advisory/
- Swiss International Air Lines https://www.swiss.com/content/lx/markets/ch/en/local-page/swiss-destinations
- Thai Airways https://www.thaiairways.com/en_GB/plan/travel_information/travel_requirements.page
- Thai Lion https://www.lionairthai.com/en/Covid-19-Information-Center
- Thai Smile Air https://corporate.spicejet.com/HealthProtocol.aspx
- Tianjin Air https://www.tianjin-air.com/stcontent/blankpage/bcfeeec1-5388-451b-9e86-cc076659747a
- Tigerair Taiwan https://www.tigerairtw.com/en/about-tigerair/news/Immigration-Information
- United Airlines https://www.united.com/en/us/fly/covid-update.html
- Urumqi Air https://www.urumqi-air.com/passengerservice/rules?type=about#companyStatus
- Vietnam Airlines https://www.vietnamairlines.com/us/en/travel-information/travel-documents/hanh-trinh-quoc-te
- Vistara https://www.airvistara.com/th/en/coronavirus-update
- Xiamen Air https://www.xiamenair.com/brandnew_EN/about/business-notice/notice2022042456449.html
- ZIP Air https://www.zipair.net/en/faq/checkIn/examination
因應新冠狀病毒（COVID-19）的迅速發展，許多國家政府已向旅客發出入境限制。為了確保符合旅遊資格，請參閱世界各國最新的入境限制。
- China http://en.nhc.gov.cn/infographics.html
- Hongkong https://www.coronavirus.gov.hk/eng/inbound-travel.html
- Indonesia https://kemlu.go.id/losangeles/en/news/11727/indonesia-travel-restrictions
- India https://boi.gov.in/content/advisory-travel-and-visa-restrictions-related-covid-19-1
- Japan https://www.mhlw.go.jp/stf/covid-19/bordercontrol.html
- Korea https://kr.usembassy.gov/022420-covid-19-information/#:~:text=Currently%2C%20the%20Republic%20of%20Korea,requirements%20for%20entry%20to%20Korea.
- Macau https://www.ssm.gov.mo/apps1/PreventCOVID-19/en.aspx#clg17668
- Malaysia https://embassymalaysia.nl/travel-to-malaysia/
- Philippines https://dfa.gov.ph/covid-19-advisories/28572-public-advisory-updates-on-the-travel-restrictions-for-foreign-nationals-entering-the-philippines
- Singapore https://www.ica.gov.sg/enter-transit-depart/entering-singapore
- Taiwan https://www.boca.gov.tw/lp-220-2.html
- Thailand https://www.thaiembassy.com/travel-to-thailand/thailand-travel-restrictions
- United States https://www.usa.gov/covid-passports-and-travel
- Vietnam https://baochinhphu.vn/tu-16-3-singapore-khoi-phuc-di-lai-2-chieu-khong-kiem-dich-voi-viet-nam-102220304142102935.htm
條款與條件
由於COVID-19疫情擴大，多國政府實施封城措施，導致航班取消請求數量大幅增加。
航空公司客服及Airpaz客服目前均承受大量取消請求，因此對您的請求回覆可能有所延遲，敬請諒解。
Airpaz團隊承諾持續跟進您的請求，從取消申請流程開始，直至依航空公司COVID-19取消政策收到成功取消的確認通知為止。
一旦取消申請成功確認，我們將發送E-voucher退款，金額與從航空公司所收到的金額完全相同。
親愛的旅客及尊貴客戶，Airpaz團隊對COVID-19疫情所造成的困境深表遺憾。無論您身在何處，請保重身體健康與安全。感謝您一直以來對Airpaz的支持與信任。
注意：您可以使用E-Voucher退款在Airpaz.com重新購買新機票，有效期為1年。
謝謝您的諒解。
健康與安全措施
感謝您對 Airpaz 的耐心、信任與持續支持。
針對您即將乘搭的航班，我們將確保您的健康與安全得到保障。請於出發前閱讀以下您需要了解及準備的重要資訊：
- 使用口罩及面罩 部分航空公司要求旅客佩戴口罩及面罩。請務必事先了解並確認各航空公司的口罩及面罩政策，所有旅客在搭機前、中、後都必須全程佩戴口罩。
- 保持清潔 儘管病毒可能不會輕易在空氣中傳播，但還是要注意並遠離他人，避免被傳染。此外，保持雙手清潔很重要。用肥皂和水洗手至少20 秒，或者使用含有至少 60% 酒精的乾洗手。此外，雙手避免任意碰觸眼、鼻、口等黏膜。
- 重要文件 您將需要準備旅行聲明書、健康證明及身分證件，因為所有航空公司的國內及國際航班均要求提供這些文件。
- 體溫檢測 為了防止COVID-19的傳播，所有機場都設立了紅外線體溫計對您進行體溫檢測。若體溫異常，將被禁止登機。
- 了解規定 為了確保你能否成行，我們提供了世界各國之旅遊限制資訊。由於會隨時更改，其相關資訊僅供參考。乘客應根據目的地國家政府所發布的最新資訊為準。 Airpaz不對其準確性和展示的內容負責。