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Hotel Cielo
Facilities & Services
Location
Calle 4 entre la 5ª y 10ª Avenida, Centro, Playa del Carmen 77710
About this property
Language Spoken
Spanish, English
Property Policies
Check-in time
Starts in 15.00
Check-out time
Ends in 12.00
Internet
Parking
Pets Policy
Children And Extra Beds Policy
Hotel Remarks
Location
Calle 4 entre la 5ª y 10ª Avenida
, Centro, Playa del Carmen 77710
Facilities & Services
Access
Check-in [24-hour]
Activities
Happy hour
Available in all rooms
Satellite/cable channels
Shower
Toiletries
Towels
Business facilities
Meeting/banquet facilities
Cleaning
Use of cleaning chemicals that are effective against Coronavirus
Cleaning services
Laundry
Daily maid service
Common areas
Terrace
Sun terrace
Outdoor furniture
Food & Drink
Wine/champagne
Fruits
Bar
Restaurant
Room service
Food safety
Physical distancing in dining areas
General
WiFi available in all areas
Parking
Getting around
Taxi service
Internet access
Free Wi-Fi in all rooms
Miscellaneous
Non-smoking rooms
Family rooms
CCTV in common areas
Fire extinguishers
CCTV outside property
Smoke alarms
Key access
Non-smoking throughout
Air conditioning
24-hour security
Reception services
Luggage storage
Concierge service
Tour desk
24-hour front desk
Safety deposit box
Safety features
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Shared stationery such as printed menus, magazines, pens, and paper removed
First aid kit available
Services
Internet services
WiFi
Free WiFi
Social distancing
Contactless check-in/check-out
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas
Transport
Airport shuttle (additional charge)
Shuttle service
Airport shuttle
Car rental
Shuttle service (additional charge)
