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Overview

Rooms

Details

Policies

Location

Facilities

FAQ

8.8 Excellent
1454 Reviews

Novotel Cusco

Facilities & Services

Bar
Restaurant
24-hour front desk
Internet services

Location

San Agustin, 239, Cusco City Centre, Cusco 00

map

About this property

Situated in a 16th century building in Cusco, Novotel Cusco offers modern rooms with heating and cable TV. It is only 3 blocks from Plaza De Armas and the cathedral. All rooms of Cusco Novotel are equipped with a minibar, a work desk, and a private bathroom. Some rooms have a flat-screen TV. Room service is available 24/7. Guests can enjoy international and local cuisine in La Cave Restaurant, or on the heated patio covered with a spectacular glass ceiling. The bar serves a wide variety of drinks and snacks. Additionally, guests can also enjoy Le Cote Jardin 365, the hotel's other restaurant. The public computers of Novotel Cusco have free WiFi. The hotel also offers a 24-hour reception, and a tour desk. Novotel Cusco is only 5 minutes from the Koricancha Temple.

Language Spoken

Portuguese, French, Spanish, English

Property Policies

Check-in time

Starts in 15.00

Check-out time

Ends in 12.00

Group Booking

When booking more than 7 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in public areas and is free of charge.

Parking

No parking available.

Pets Policy

Pets are not allowed.

Children And Extra Beds Policy

Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 16 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Hotel Remarks

Please inform Novotel Cusco in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. Foreign business travellers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Location

San Agustin, 239

, Cusco City Centre, Cusco 00

Hotel Image Map

Facilities & Services

Activities

Happy hour

Business facilities

Meeting/banquet facilities

Business centre

Fax/photocopying

Cleaning

Use of cleaning chemicals that are effective against Coronavirus

Cleaning services

Ironing service

Trouser press

Laundry

Dry cleaning

Daily maid service

Common areas

Terrace

Garden

Food & Drink

Room service

Breakfast in the room

Packed lunches

Snack bar

Special diet menus (on request)

Kid meals

Wine/champagne

Fruits

Restaurant

Bar

Food safety

Physical distancing in dining areas

Miscellaneous

Non-smoking rooms

Heating

Key access

Key card access

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Family rooms

Facilities for disabled guests

Lift

Non-smoking throughout

Wheelchair accessible

24-hour security

Pool and wellness

Back massage

Neck massage

Foot massage

Head massage

Hand massage

Full body massage

Spa and wellness centre

Sauna

Massage

Reception services

Invoices

24-hour front desk

Tour desk

Luggage storage

Concierge service

Safety features

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Process in place to check health of guests

First aid kit available

Services

Internet services

WiFi

Free WiFi

Social distancing

Contactless check-in/check-out

Cashless payment available

Transport

Airport shuttle (additional charge)

Airport pick up

Airport drop off

Shuttle service

Airport shuttle

Shuttle service (additional charge)

FAQ

How far away is Novotel Cusco located from Cusco?
It is only 0.34 km away from Novotel Cusco to reach Cusco
Does Novotel Cusco provide Wi-Fi?
Free Wi-Fi is available at the hotel. All guests can access wifi for both work and leisure.
Does Novotel Cusco have a swimming pool facility?
No, Novotel Cusco doesn’t have a swimming pool. Nonetheless, guests can make the most of various other facilities to enhance their experience.
Does Novotel Cusco provide airport transfer services?
Yes, guests can take advantage of airport transfer services, one of the many convenient facilities provided by Novotel Cusco
What are the check-in and check-out times at Novotel Cusco?
Guests are welcome to check-in at 15:00 while check-out is available at 00:00