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Overview

Rooms

Details

Policies

Location

Facilities

FAQ

8.5 Excellent

439 Reviews

The Magic Hotel

Facilities & Services

Swimming pool

24-hour front desk

Internet services

Parking

Location

Calle 54 Norte entre Carretera Federal Cancún-Chetumal y Avenida 55 Norte , Centro, Playa del Carmen 77712

About this property

Situated less than one mile from Playa del Carmen's main shopping street, 5th Avenue, this hotel features convenient beach amenities and delicious, contemporary dining options. Each modern, air-conditioned room has a 33-inch flat-screen TV, a safety-deposit box and free WiFi. It offers a private bathroom and city or garden views. The property does not have a tumble dryer in any rooms. Coba, the hotel's lobby bar serves cocktails along with national and international drinks in a casual atmosphere.

Property Policies

Check-in time

Starts in 15.00

Check-out time

Ends in 12.00

Internet

WiFi is available in public areas and is free of charge.

Parking

Free private parking is possible on site (reservation is not needed).

Pets Policy

Pets are not allowed.

Children And Extra Beds Policy

Children of any age are allowed. Children up to and including 4 years old stay for free when using an existing bed. No cots are available. No extra beds are available.

Hotel Remarks

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. When booking 5 rooms or more, different policies and additional supplements may apply.

Location

Calle 54 Norte entre Carretera Federal Cancún-Chetumal y Avenida 55 Norte

, Centro, Playa del Carmen 77712

Facilities & Services

Cleaning

Use of cleaning chemicals that are effective against Coronavirus

Cleaning services

Daily maid service

Common areas

Garden

Food & Drink

Vending machine (snacks)

Vending machine (drinks)

Food safety

Physical distancing in dining areas

General

Parking

Free parking

On-site parking

Private parking

Miscellaneous

Lift

Non-smoking throughout

Air conditioning

CCTV outside property

CCTV in common areas

Fire extinguishers

24-hour security

Designated smoking area

Smoke alarms

Security alarm

Family rooms

Facilities for disabled guests

Pool and wellness

Fitness centre

Pool/beach towels

Outdoor pool

Swimming pool

Outdoor pool (all year)

Reception services

24-hour front desk

Luggage storage

Safety deposit box

Private check-in/check-out

Invoices

Safety features

First aid kit available

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Services

WiFi

Internet services

Free WiFi

Social distancing

Cashless payment available

Screens or physical barriers placed between staff and guests in appropriate areas

FAQ

How far away is The Magic Hotel located from Playa del Carmen?

It is only 2 km away from The Magic Hotel to reach Playa del Carmen

Does The Magic Hotel provide Wi-Fi?

Free Wi-Fi is available at the hotel. All guests can access wifi for both work and leisure.

Does The Magic Hotel have a swimming pool facility?

Yes, The Magic Hotel has a swimming pool which can be used by all guests. This amenity is a refreshing recreational option during the stay.

Does The Magic Hotel provide airport transfer services?

No, airport transfer services are not provided by The Magic Hotel. However, guests can easily utilize the diverse public transportation options available within the city.

What are the check-in and check-out times at The Magic Hotel?

Guests are welcome to check-in at 15:00 while check-out is available at 00:00