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FAQ
Hotel Monaco
Facilities & Services
Location
Charles De Gaulle St 1, Nur-Sultan 010000
About this property
Language Spoken
Russian, English
Property Policies
Check-in time
Starts in 14.00
Check-out time
Ends in 12.00
Internet
Parking
Pets Policy
Children And Extra Beds Policy
Hotel Remarks
Location
Charles De Gaulle St 1
, Nur-Sultan 010000
Facilities & Services
Business facilities
Meeting/banquet facilities
Business centre
Fax/photocopying
Cleaning
Use of cleaning chemicals that are effective against Coronavirus
Cleaning services
Laundry
Ironing service
Daily maid service
Common areas
Shared lounge/TV area
Entertainment and family services
Karaoke
Food & Drink
Restaurant
Room service
Bar
Breakfast in the room
Packed lunches
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
On-site coffee house
General
Parking
Free parking
On-site parking
WiFi available in all areas
Miscellaneous
Non-smoking rooms
Facilities for disabled guests
Family rooms
Lift
Soundproof rooms
Heating
Air conditioning
Designated smoking area
Security alarm
CCTV in common areas
CCTV outside property
24-hour security
Fire extinguishers
Smoke alarms
Wheelchair accessible
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom
Visual aids: Braille
Visual aids: Tactile signs
Auditory guidance
Key card access
Reception services
24-hour front desk
Express check-in/check-out
Safety deposit box
Valet parking
Luggage storage
ATM/cash machine on site
Concierge service
Private check-in/check-out
Lockers
Invoices
Safety features
Staff follow all safety protocols as directed by local authorities
First aid kit available
Services
Internet services
WiFi
Free WiFi
Shops
Barber/beauty shop
Social distancing
Cashless payment available
Transport
Shuttle service (additional charge)
Street parking
Accessible parking
Shuttle service
FAQ
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