





Overview
Rooms
Details
Policies
Location
Facilities
FAQ
MOONLIGHT
Facilities & Services
Location
REGIÓN 014, SUPERMANZANA 03, MANZANA 20, LOTE 03 ALDEA ZAMA, Zama, Tulum 77760

About this property
Property Policies
Check-in time
Starts in 15.00
Check-out time
Ends in 12.00
Hotel Remarks
Location
REGIÓN 014, SUPERMANZANA 03, MANZANA 20, LOTE 03 ALDEA ZAMA
, Zama, Tulum 77760
Facilities & Services
Accessibility
Accessible vanity height (centimeters)
Accessible vanity height (inches)
Available in all rooms
Access via exterior corridors
All-in-one washer and dryer
Area rug/s in room
Braille signage
Cleaning
Use of cleaning chemicals that are effective against Coronavirus
Linens, towels and laundry washed in accordance with local authority guidelines
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Hand sanitizer in guest accommodation and key areas
Process in place to check health of guests
Cashless payment available
Physical distancing rules followed
Property is cleaned by professional cleaning companies
Guests have the option to cancel any cleaning services for their accommodation during their stay
Common areas
Terrace
Sun terrace
General
Pets allowed
Non-smoking rooms
Family rooms
Lift
Air conditioning
Designated smoking area
Pool and wellness
Fitness centre
Solarium
Spa and wellness centre
Outdoor pool
Outdoor pool (all year)
Rooftop pool
Infinity pool
Pool with view
Pool/beach towels
Pool bar
Swimming pool
Reception services
Safety deposit box
Tour desk
Concierge service
Invoices
Safety & security
24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Safety features
First aid kit available
Shops
Barber/beauty shop
Gift shop
Shops (on site)
Sustainability initiatives
Guests have the option to reuse towels
Guests can opt-out of daily cleaning service
Water cooler/dispenser
Transport
Car available for guests to use
FAQ
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