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Phoenix
Facilities & Services
Location
Carretera Tulum-Boca Paila km 12 SIan kaan, Zona Hotelera, Tulum 77766
About this property
Property Policies
Check-in time
Starts in 15.00
Check-out time
Ends in 11.00
Hotel Remarks
Location
Carretera Tulum-Boca Paila km 12 SIan kaan
, Zona Hotelera, Tulum 77766
Facilities & Services
Activities
Golf course (within 3 km)
Fishing
Windsurfing
Canoeing
Hiking
Cycling
Diving
Snorkelling
Water sport facilities (on site)
Beach
Pub crawls
Movie nights
Walking tours
Bike tours
Themed dinner nights
Happy hour
Tour or class about local culture
Cooking class
Live music/performance
Live sport events (broadcast)
Aerobics
Business facilities
Meeting/banquet facilities
Cleaning
Use of cleaning chemicals that are effective against Coronavirus
Cleaning services
Laundry
Dry cleaning
Ironing service
Daily maid service
Common areas
Garden
Terrace
Sun terrace
Outdoor furniture
Picnic area
Outdoor fireplace
Entertainment and family services
Babysitting/child services
Evening entertainment
Board games/puzzles
Food & Drink
Restaurant
Room service
Bar
Breakfast in the room
BBQ facilities
Packed lunches
Special diet menus (on request)
Kid meals
Wine/champagne
Fruits
On-site coffee house
Food safety
Physical distancing in dining areas
General
Parking
Pets allowed
Free parking
On-site parking
Private parking
WiFi available in all areas
Miscellaneous
Non-smoking rooms
Non-smoking throughout
Air conditioning
Designated smoking area
24-hour security
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Pool and wellness
Sauna
Spa and wellness centre
Massage
Open-air bath
Public Bath
Sun loungers or beach chairs
Sun umbrellas
Beauty Services
Facial treatments
Waxing services
Make up services
Hair treatments
Manicure
Pedicure
Hair cut
Hair colouring
Hair styling
Body Treatments
Body scrub
Body wrap
Light therapy
Spa Facilities
Spa lounge/relaxation area
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Hand massage
Full body massage
Yoga classes
Fitness classes
Personal trainer
Reception services
24-hour front desk
Express check-in/check-out
Safety deposit box
Currency exchange
Tour desk
Luggage storage
Concierge service
Private check-in/check-out
Invoices
Safety features
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests
First aid kit available
Services
Internet services
WiFi
Free WiFi
Social distancing
Contactless check-in/check-out
Cashless payment available
Sustainability initiatives
Bicycle rental
Transport
Airport shuttle
Car rental
Shuttle service (additional charge)
Airport shuttle (additional charge)
Public transport tickets
Airport pick up
Airport drop off
Shuttle service
