Show all photosOverview
Rooms
Details
Policies
Location
Facilities
FAQ
Sereno Hotel
Facilities & Services
Location
Av. 16 de Septiembre #22, Centro, San Cristóbal de Las Casas 29200
About this property
Language Spoken
Italian, Spanish, English
Property Policies
Location
Av. 16 de Septiembre #22, Centro
, San Cristóbal de Las Casas 29200
Facilities & Services
Activities
Themed dinner nights
Cleaning
Use of cleaning chemicals that are effective against Coronavirus
Cleaning services
Trouser press
Daily maid service
Common areas
Shared lounge/TV area
Sun terrace
Outdoor furniture
Garden
Food & Drink
Special diet menus (on request)
Snack bar
Kid meals
Packed lunches
Breakfast in the room
Wine/champagne
Bar
Room service
Food safety
Physical distancing in dining areas
General
Private parking
Parking
Free parking
WiFi available in all areas
Internet access
Free Wi-Fi in all rooms
Miscellaneous
Non-smoking rooms
CCTV in common areas
Security alarm
Fire extinguishers
Smoke alarms
CCTV outside property
Key access
Family rooms
Non-smoking throughout
24-hour security
Pool and wellness
Fitness
Spa lounge/relaxation area
Reception services
Invoices
Express check-in/check-out
Tour desk
Luggage storage
Concierge service
Private check-in/check-out
Safety features
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests
Staff follow all safety protocols as directed by local authorities
First aid kit available
Services
Internet services
WiFi
Free WiFi
Social distancing
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas
Mobile app for room service
Transport
Airport shuttle (additional charge)
Parking garage
Airport pick up
Airport drop off
Shuttle service
Airport shuttle
Shuttle service (additional charge)
