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Sheraton Hanoi West
Facilities & Services
Location
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District, Hanoi
About this property
Language Spoken
English, Korean, Vietnamese, Chinese (Mandarin), Japanese, French
Property Policies
Location
36 Le Duc Tho Street, My Dinh 2 Ward, Nam Tu Liem District
, Hanoi
Facilities & Services
Activities
Happy hour
Themed dinner nights
Tour or class about local culture
Cooking class
Golf course (within 3 km)
Business facilities
Meeting/banquet facilities
Business centre
Fax/photocopying
Cleaning
Use of cleaning chemicals that are effective against Coronavirus
Cleaning services
Trouser press
Daily maid service
Dry cleaning
Laundry
Ironing service
Common areas
Terrace
Garden
Entertainment and family services
Indoor play area
Casino
Babysitting/child services
Food & Drink
Breakfast in the room
Snack bar
Special diet menus (on request)
Kid meals
Kid-friendly buffet
Wine/champagne
Fruits
Packed lunches
Bar
BBQ facilities
On-site coffee house
Restaurant
Room service
Food safety
Physical distancing in dining areas
General
Parking
Private parking
On-site parking
Free parking
Miscellaneous
Lower bathroom sink
Emergency cord in bathroom
Key access
Key card access
Security alarm
CCTV in common areas
CCTV outside property
Fire extinguishers
Smoke alarms
Wheelchair accessible
Lift
Facilities for disabled guests
Designated smoking area
24-hour security
Air conditioning
Non-smoking rooms
Pool and wellness
Fitness
Spa and wellness centre
Outdoor pool (all year)
Pool with view
Sun loungers or beach chairs
Sun umbrellas
Spa Facilities
Foot bath
Spa/wellness packages
Back massage
Neck massage
Foot massage
Couples massage
Head massage
Full body massage
Personal trainer
Fitness/spa locker rooms
Turkish/Steam Bath
Fitness centre
Hot tub/jacuzzi
Massage
Sauna
Spa lounge/relaxation area
Steam room
Outdoor pool
Pool bar
Kids' pool
Swimming pool
Reception services
ATM/cash machine on site
Lockers
Invoices
Tour desk
Concierge service
Currency exchange
Luggage storage
Safety deposit box
Express check-in/check-out
Private check-in/check-out
24-hour front desk
Safety features
Staff follow all safety protocols as directed by local authorities
Shared stationery such as printed menus, magazines, pens, and paper removed
Process in place to check health of guests
First aid kit available
Services
Internet services
WiFi
Free WiFi
Shops
Mini-market on site
Social distancing
Contactless check-in/check-out
Cashless payment available
Mobile app for room service
Screens or physical barriers placed between staff and guests in appropriate areas
Transport
Parking garage
Airport shuttle (additional charge)
Airport pick up
Airport drop off
Shuttle service
Airport shuttle
Car rental
Shuttle service (additional charge)
