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Hakone Kowakien Hotel
Facilities & Services
Location
Ninotaira 1297, Gora Onsen, Hakone 250-0407
About this property
Language Spoken
English, Japanese, Korean
Property Policies
Location
Ninotaira 1297
, Gora Onsen, Hakone 250-0407
Facilities & Services
Cleaning
Use of cleaning chemicals that are effective against Coronavirus
Cleaning services
Laundry
Daily maid service
Common areas
Terrace
Sun terrace
Shared lounge/TV area
Outdoor furniture
Library
Garden
Food & Drink
Vending machine (drinks)
Kid-friendly buffet
Wine/champagne
Vending machine (snacks)
On-site coffee house
Restaurant
Bar
Food safety
Physical distancing in dining areas
General
Parking
On-site parking
Private parking
Free parking
WiFi available in all areas
Internet access
Free Wi-Fi in all rooms
Miscellaneous
Toilet with grab rails
Higher level toilet
Lower bathroom sink
Emergency cord in bathroom
Key card access
Security alarm
Smoke alarms
CCTV in common areas
CCTV outside property
Fire extinguishers
Non-smoking rooms
Heating
Air conditioning
Facilities for disabled guests
Family rooms
Lift
Non-smoking throughout
Designated smoking area
Wheelchair accessible
24-hour security
Pool and wellness
Spa and wellness centre
Outdoor pool (seasonal)
Open-air bath
Public Bath
Pool with view
Shallow end
Spa Facilities
Back massage
Neck massage
Foot massage
Full body massage
Spa lounge/relaxation area
Sauna
Massage
Outdoor pool
Hot spring bath
Kids' pool
Swimming pool
Reception services
Invoices
Concierge service
24-hour front desk
Express check-in/check-out
Safety deposit box
Luggage storage
Safety features
Staff follow all safety protocols as directed by local authorities
First aid kit available
Services
Internet services
WiFi
Free WiFi
Social distancing
Contactless check-in/check-out
Cashless payment available
Screens or physical barriers placed between staff and guests in appropriate areas
Transport
Electric vehicle charging station
Accessible parking
