COVID-19: AIRPAZ ažuriranje.
Zadnje ažuriranje:
Najnovije obavijesti o putovanju u vezi s COVID-19.
Epidemija COVID-19 utječe na mnoga poduzeća širom svijeta u mnogim aspektima, uključujući i naše poslovanje. Jedan od učinaka koje smo iskusili je veća učestalost dolaznih poziva i e-pošte. Međutim, možemo vas uvjeriti da ćemo vam odgovoriti i obraditi vaše upite što je prije moguće.
Prije putovanja, željeli bismo osigurati sigurnost naših kupaca jer nam je to na prvom mjestu u ovoj situaciji. Ova stranica sadrži ažurirana ograničenja putovanja zbog bolesti COVID-19 za zračne prijevoznike i zemlje, posebno napravljena kako bi putnici mogli savršeno pripremiti svoje planove putovanja.
Budući da se pravila s vremenom mijenjaju, preporučujemo da pitate zrakoplovne tvrtke o njihovim ažuriranim pravilima. Ne zaboravite provjeriti i ograničenja zemalja. Nadamo se najboljem za vas i sve naše voljene klijente gdje god se nalazili.
Postupci promjene rasporeda i povrata novca
Prije svega, morate slijediti sve postupke naše korisničke podrške. Naučite kako podnijeti zahtjev za odgodu i povrat novca slijedeći korake u nastavku:
1. Kliknite na Centar za pomoć

2. Pomaknite se prema dolje do našeg obrasca za povratne informacije

3. Odaberite proizvod "Let" ili "Hotel"
4. Odaberite "Otkazivanja" ili "Promjeni raspored" ovisno o vašim potrebama
5. Navedite Airpaz kod i adresu e-pošte
6. Kliknite Pošalji
7. Molimo pričekajte naše ažuriranje u vašoj e-pošti
Ažuriranje pravila o zračnim prijevoznicima i zemljama
Imajte na umu da se politika svih zračnih prijevoznika može mijenjati više puta nakon razvoja situacije.
U nastavku pronađite pravila svoje zračne kompanije ako imate nadolazeći let na koji bi mogla utjecati COVID-19 i povremeno provjeravajte ažuriranja jer zračne kompanije mogu promijeniti sva pravila u bilo kojem trenutku prije nego što mi dobijemo priliku ažurirati ih. Provjerite na donjoj poveznici
- Air China https://www.airchina.com.cn/cn/about_us/news/147819.shtml
- Air Macau https://www.airmacau.com.cn/#/business-common?data=485&type=lk
- Air Seoul https://flyairseoul.com/CW/en/noticeContent.do?seq=4549&pageNo=1
- AirSWIFT: https://www.airswift.com/about/safety/covid-19
- Air Travel https://www.redair.cn/doc/detail/204
- Alaska Airlines https://news.alaskaair.com/newsroom/our-plan-for-keeping-our-employees-and-guests-safe-from-covid/
- All Nippon Airways https://www.ana.co.jp/en/jp/topics/coronavirus-travel-information/immigration/
- American Airlines https://www.aa.com/i18n/travel-info/international-travel/international-travel.jsp?anchorEvent=false&from=Nav
- Asiana airlines https://flyasiana.com/C/KR/EN/contents/stay-safe-with-oz
- Bamboo Airways https://www.bambooairways.com/vn-en/company/press-and-news/entry-exit-regulations/
- Bangkok Airways https://www.bangkokair.com/eng/covid19information
- Cambodia Airways https://cambodiaangkorair.com/post/488/viet-nam-entry-regulations
- Cathay Pacific https://www.cathaypacific.com/cx/en_US/covid-19/information-and-updates.html
- Cebu Pacific https://www.cebupacificair.com/pages/travel-info/covid-travel-reminders/where-we-fly
- China Airlines https://oa.ceair.com/newCMS/au/en/content/en_News/TravelAlert/202205/t20220522_21581.html
- China Eastern https://oa.ceair.com/newCMS/nz/en/content/en_News/TravelAlert/202301/t20230125_23937.html
- China United http://info.flycua.com/jcms/publish/APP/appjjtz/j20221216_363_521_9295.html
- Citilink https://www.citilink.co.id/en/citilink-flight-information-regarding-covid-19/index
- Colorful Guizhou Airlines https://www.cgzair.com/gydc/dcdt/jqgg/1544.html
- Delta Air Lines https://www.delta.com/us/en/travel-planning-center/know-before-you-go/travel-requirements-guide
- Eva Air https://www.evaair.com/en-us/customer-services/covid-19-information-center/cplus-travel-safe-travel-plan/
- Firefly https://www.fireflyz.com.my/covid19-my
- Fuzhou Airlines https://www.fuzhou-air.cn/style/fuair/travel-tips.html
- Garuda https://www.garuda-indonesia.com/id/en/news-and-events/kebijakan-operasional-terkait-covid19.page
- Guangxi Beibu Gulf Airlines https://gxb2c.gxairlines.com/stdair/airline/gx/news/newsList?sign=true
- Hainan Airlines https://www.hainanairlines.com/HUPortal/dyn/portal/DisplayPage?COUNTRY_SITE=GB&SITE=CBHZCBHZ&LANGUAGE=US&PAGE=CEPP
- Hawaiian Airlines https://www.hawaiianairlines.com/coronavirus
- Hebei Airlines https://www.hbhk.com.cn/serve/webView/busiNotice
- HK Express https://www.hkexpress.com/en-hk/your-trips/covid-19-notice-of-travel-restrictions/
- Hongkong Airlines https://www.hkairlines.com/en_HK/hx/travel-advisories
- Indigo https://www.goindigo.in/information/state-regulations.html
- Japan Airlines https://www.jal.co.jp/ar/en/info/travelalerts/flysafe/flights-service/quarantine-immigration/
- Jeju https://www.jejuair.net/ko/customerServiceCenter/noticeDetail.do?billboardNo=0000000032
- JetBlue Airways https://www.jetblue.com/covid-19-info-hub
- Jetstar Asia https://www.jetstar.com/jp/en/travel-alerts#Vaccinated%20Travel%20Lanes
- Jetstar Japan https://www.jetstar.com/jp/en/travel-alerts
- Jin Air https://www.jinair.com/company/announce/gWheRP65SPfT4WuJ
- Joy Air https://www.joy-air.com/ServiceNoticeDetail?id=185
- Juneyao Air http://www.juneyaoair.com/pages/About/noticeList.aspx
- Korean Air https://www.koreanair.com/id/en/travel-update/covid19
- Kunming Airlines https://www.airkunming.com/#/doc/list/5
- Lion Group https://www.lionair.co.id/en/about-us/covid-19-updates
- LJ Air https://www.longjianghk.com/stcontent/menupage/e2b0fa21-4728-4df5-8118-438d7b558a58/68a05a6b-2c06-4fe7-b947-79aac9958333/749c8cfd-4184-4289-888f-0dd94e39eb54/49a0afa4-b54a-40fb-9a58-ae6922e4c1c2
- Loong Air https://www.loongair.cn/#/news/detail?id=3265593060580401
- Lucky Air https://www.luckyair.net/news.html
- Malaysia Airlines https://www.malaysiaairlines.com/my/en/covid19-travel-updates.html?icid=imagebanner_n1_homepage_my_travelupdates
- Malindo Air https://www.malindoair.com/news-events/COVID19-COVID19-Countries-Travel-Restriction--Policies
- Mokulele Airlines https://mokuleleairlines.com/travel-info/policies/
- Nok Air https://content.nokair.com/en/Special-Page/TravelCOVID.aspx
- Okay Airways https://www.okair.net/info.html#/noticeDetail?artId=772
- Pacific Airlines https://www.pacificairlines.com/vn/en/news/look-up-immigration-transfer-transit-information/
- Philippine Airlines https://www.philippineairlines.com/en/ph/home/covid-19/travelrules
- Qingdao Airlines https://www.qdairlines.com/yqzl
- Scoot TigerAir https://www.flyscoot.com/en/announcements/covid19-travel-advisories
- Shandong Air https://www.sda.cn/en/about/news/2732.html
- Silver Airways https://www.silverairways.com/travel-information/covid-19-resources
- Singapore Airlines https://www.singaporeair.com/en_UK/sg/travel-info/precautionary-measures/
- Smart Wings https://www.smartwings.com/en/country-specific-entry-requirements
- Solaseed https://www.solaseedair.jp/en/information-others/boarding-202007.html#initiative
- Southwest Airlines https://www.southwest.com/coronavirus/
- SpiceJet https://corporate.spicejet.com/covid19.aspx
- Starflyer https://www.starflyer.jp/int_jp/news/2022/news_20220401_top.html
- Starlux Airlines https://www.starlux-airlines.com/en-TW/about-us/travel-advisories/covid19-info-hub
- SkyJet Airlines https://www.flyskyjetair.com/advisory/
- Swiss International Air Lines https://www.swiss.com/content/lx/markets/ch/en/local-page/swiss-destinations
- Thai Airways https://www.thaiairways.com/en_GB/plan/travel_information/travel_requirements.page
- Thai Lion https://www.lionairthai.com/en/Covid-19-Information-Center
- Thai Smile Air https://corporate.spicejet.com/HealthProtocol.aspx
- Tianjin Air https://www.tianjin-air.com/stcontent/blankpage/bcfeeec1-5388-451b-9e86-cc076659747a
- Tigerair Taiwan https://www.tigerairtw.com/en/about-tigerair/news/Immigration-Information
- United Airlines https://www.united.com/en/us/fly/covid-update.html
- Urumqi Air https://www.urumqi-air.com/passengerservice/rules?type=about#companyStatus
- Vietnam Airlines https://www.vietnamairlines.com/us/en/travel-information/travel-documents/hanh-trinh-quoc-te
- Vistara https://www.airvistara.com/th/en/coronavirus-update
- Xiamen Air https://www.xiamenair.com/brandnew_EN/about/business-notice/notice2022042456449.html
- ZIP Air https://www.zipair.net/en/faq/checkIn/examination
U ovom trenutku većina zemalja ima strogu politiku putovanja. Svakako provjerite smijete li putovati. U nastavku su neke informacije o politici putovanja u zemlji.
- China http://en.nhc.gov.cn/infographics.html
- Hongkong https://www.coronavirus.gov.hk/eng/inbound-travel.html
- Indonesia https://kemlu.go.id/losangeles/en/news/11727/indonesia-travel-restrictions
- India https://boi.gov.in/content/advisory-travel-and-visa-restrictions-related-covid-19-1
- Japan https://www.mhlw.go.jp/stf/covid-19/bordercontrol.html
- Korea https://kr.usembassy.gov/022420-covid-19-information/#:~:text=Currently%2C%20the%20Republic%20of%20Korea,requirements%20for%20entry%20to%20Korea.
- Macau https://www.ssm.gov.mo/apps1/PreventCOVID-19/en.aspx#clg17668
- Malaysia https://embassymalaysia.nl/travel-to-malaysia/
- Philippines https://dfa.gov.ph/covid-19-advisories/28572-public-advisory-updates-on-the-travel-restrictions-for-foreign-nationals-entering-the-philippines
- Singapore https://www.ica.gov.sg/enter-transit-depart/entering-singapore
- Taiwan https://www.boca.gov.tw/lp-220-2.html
- Thailand https://www.thaiembassy.com/travel-to-thailand/thailand-travel-restrictions
- United States https://www.usa.gov/covid-passports-and-travel
- Vietnam https://baochinhphu.vn/tu-16-3-singapore-khoi-phuc-di-lai-2-chieu-khong-kiem-dich-voi-viet-nam-102220304142102935.htm
Odredbe i uvjeti
Kao rezultat pandemije COVID-19 i karantene u nekim zemljama, broj zahtjeva za otkazivanje letova u velikom je porastu.
Međutim, imajte na umu da sva podrška zračnih prijevoznika i naša korisnička podrška trenutno imaju veliki broj zahtjeva za otkazivanjem što rezultira kasnim odgovorom na vaše zahtjeve.
Tim Airpaza obvezao se kontinuirano pratiti vaš zahtjev avioprijevoznicima počevši od procesa otkazivanja do primitka potvrde o uspješnom zahtjevu za otkazivanje koji je verificiran u skladu s Politikom otkazivanja zrakoplovnih prijevoznika za COVID-19.
Poslat ćemo povrat novca putem e-vaučera za uspješno obrađeno otkazivanje, a iznos povrata bit će točno isti iznos koji smo primili od zrakoplovne tvrtke.
Dragi putnici i cijenjeni kupci, Airpaz tim izražava najdublju sućut u trenutnim uvjetima vezanim uz COVID-19. Čuvajte svoje zdravlje i sigurnost u svim okolnostima. Nadamo se najboljem za sve putnike gdje god sada boravite i želimo vam zahvaliti što putujete s Airpazom.
Napomena: E-Voucher povrat možete koristiti za ponovnu kupnju nove karte na Airpaz.com i on vrijedi 1 godinu.
Hvala na razumijevanju.

Sigurnosne mjere opreza
Hvala vam na strpljenju, povjerenju i stalnoj podršci prema AirpazAirpazAirpazAirpaz.
Kao odgovor na vaš nadolazeći let, pobrinut ćemo se za vaš boravak u zdravlju i sigurnosti. U nastavku pročitajte bitne informacije koje trebate znati i pripremiti se prije leta:
- Pokrivalo za lice i maska Neke zrakoplovne tvrtke zahtijevaju od putnika da koriste pokrivalo za lice i masku. Ne zaboravite biti spremni, razumjeti i primiti informacije o politici pokrivanja lica i maski za svaku zrakoplovnu tvrtku. Svi putnici moraju nositi masku cijelo vrijeme (prije, tijekom i nakon leta).
- Ostanite čisti Iako se virus možda neće lako širiti zrakom, budite oprezni i držite se podalje od bolesnog putnika. Perite ruke sapunom najmanje 20 sekundi ili koristite sredstvo za dezinfekciju ruku koje sadrži najmanje 60% alkohola. Osim toga, prije pranja ruku nemojte dirati oči, nos i usta. Bolje je da operete ruke prije i poslije procesa pregleda kako biste izbjegli bilo kakvu mogućnost zaraze od COVID-19.
- Važni dokumenti Bit će potrebno vaše pismo izjave o putovanju, zdravstvena potvrda, osobna iskaznica jer te dokumente zahtijevaju sve zrakoplovne tvrtke za domaće i međunarodne letove.
- Ispitivanje temperature Budući da je mjerenje tjelesne temperature (temperature screening) obavezno u zračnoj luci, pobrinite se da imate normalnu tjelesnu temperaturu. Ako rezultat mjerenja temperature pokazuje visoku temperaturu, tada vam nije dopušteno letjeti.
- Razumijevanje pravila Obavezno razumite sva pravila vlade u vašoj zemlji prije putovanja. Gore navedene informacije su važeće i legitimne za putnike. Airpaz nije odgovoran za bilo kakav gubitak uslijed kršenja navedenih podataka. Za više informacija možete kontaktirati zrakoplovnu tvrtku, lokalnu upravu ili zdravstvenog djelatnika prije nego što odlučite putovati.